Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Seo moz api request problem [401 error_message Your authentication failed]
-
Hello Team,
I have moz pro account.
I'm getting following error for seomoz call using your API:
{"status":"401","error_message":"Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.moz.com/signed-authentication"}
The link that we are using is:
http://lsapi.seomoz.com/linkscape/url-metrics/And following bits are requested during the call:
- 68719476736
- 34359738368
- 32
- 2048
- 16384
The error is intermittent. It comes and goes. There were no issues with results 3 days ago. I suddenly started getting this error. Could you please investigate into it and let me know the cause of issues and its correctiveness.
It will great if you can provide us a support email Id for immediate response.
Thanks,
-
Hey There,
I am so sorry you ran into this issue with the API. Due to an incredibly heavy traffic volume on the Mozscape index, one of our servers crashed, causing an outage in the tools that pull data from the index. The issue has been fixed and you should be able to access the tool with no issues now.
Please give that a try and let us know if you need any other assistance.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Can I get Moz keywords via API?
Hi, my boss is asking if you "have any API for keyword research -- e.g., as soon as a user creates a card title in [our application], we can auto-recommend keywords from Moz within [the application]. I shared a link with him to your Links API page, but he says he doesn't think that API does the above. Can you help? Thank you, Renae
API | | CarolinaRen0 -
How to remove bad or spammy links from Moz?
My website has gotten some bad and spammy links. I know how to disavow bad links from Google. But I reviewed Moz and haven't got any disavow option.
API | | juanitajb9
Have any disavow option on Moz? How can I remove the bad links from Moz? Thanks0 -
New to the SEO world
Hello, I am new to the SEO world though I realize it's importance when trying to make your site noticed. I am working with a shopping cart (Pinnacle Cart) and It has the fields to put in the data such as the meta tags, description keywords and whatnot. My problem is that I do not know how to use MOZ to strategize what keywords to use and how to populate them to the Google search engine. That said, someone told me that Descriptions for Section pages are far more important than keywords. Can anyone help or give me some insight on how to start this process? Once I have it all running, about how long will it take to propagate through Google? Thanks!
API | | BestDressedTot0 -
Using excel to pull MOZ data about links
I have a list of links 500 in excel that I would like to get the number of backlinks, PA and DA for the relevant link, is there a pre-built excel sheet that utilises the Moz Api that can pull this data easily? Thanks!
API | | ChrisClayts0