Help with Brands Facebook page
-
Hi Guys
I desperately need help on this one.......I have taken over the management of a Brand's facebook page and have some concerns as to how it was setup. The account was opened by an individual that has a personal account but they did not open the brands page from their personal account...instead they used a slightly different email address and opened a new page business account. I am not able to comment on any comments on this account and i am assuming it was as a result that there is no "profile" (not sure).
Should i go ahead and create the profile with the details of someone at the brand? or how should i proceed to rectify this......am i not able to comment as a result of not having a profile??
help!
UpDate: The comment issue has been resolved and it seemed to be browser / firewall related...never happened before...very strange
-
thanks guys
-
If it is a Fan page, and you have a FB account, you will be able to just add yourself as an admin. There shouldn't be a separate login.
-
I would request that they create a special email address for you, such as nomad(at)site(dot)com and use that for the facebook business admin.
As mentioned above, fan pages have a lot more useful tools. You can see some cool examples at facebook.com/redbull and facebook.com/cocacola
-
thanks Steven..it is a business page so only "likes" no "friends". I want to change the email access away from the original person who opened the account and use one of the senior members at the brand as the contact. this person has an existing facebook personal account so i am concerned if i can use their email on the business page (in fear of the two account violation)..or should i have the brand create a email specifically for the facebook acount...to play it safe.....i am a little confused with what emails i can and cannot be used if they are linked to existing personal accounts..with regards to only having one account.
appreciate your help on this matter as the more terms i read the more confused i am.
-
Is it a Fan page? I have had this problem already, here is how you know the difference:
With fan pages you can have multiple admins.You would log in to Facebook as yourself and then go and admin it.
If it was done as a personal page, where you have to login to that account, you might have a problem on your hand as there is no administration on something like that.
In my opinion:
If it was done as a personal page I would start by creating a Fan page and then just posting on the current one for everyone to go and 'Like' the new one because the current one will be shutting down. It will take a few weeks for everyone to move over and you may loose a few who don't log in to FB anymore.
There are advantages to doing it as a Fan page including:
- Applications
- Administration
- Metrics
- User Control
- Wall Control
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Facebook Business page query
Hello Expert, I want to check how many facebook pages do my competitor have created? Is there any way to check or tool available? Is there any way to check profile page of competitor from there facebook page? I am providing 4 services on my website so do i create seperate page for all services? or one common page for all 4 services? what type of name should i create for profile and business page?
Social Media | | bkmitesh0 -
Facebook Likes, Google +1s tactic - is this a good idea
Hello, For our eCommerce site, we're considering doing the following: When people call in to place an order by phone, we take their order and tell them while we have them on the phone that if they click the Facebook Like button and Google +1 button on our site's home page, we'll knock $3 off their total. We would just show them where the buttons are and refresh our screen to make sure the count went up by one like and one +1 when the customer said that they pressed the buttons. Then, we would continue with their phone order and just knock off $3.00 I may not do this just because it may be grey hat, but it seems 100% safe forever. If you recommend against doing this, can you think of any 100% white hat way to do the same thing? Thanks.
Social Media | | BobGW0 -
Conent Marketing: Link Building Relationships: What to do on facebook
Hello, We've developed a piece of niche content. We're building relationships with sites in our niche for link building. Below is our engagement process. What do we do on facebook (#5) other than 'like' them? Can you give me some exact ideas of what works? 1. Like them on facebook 2. Follow them on Twitter 3. Add them on G+ 4. Read their recent blog posts. 5. Comment in their facebook account about what I liked about their latest blog posts and tweet 6. Post helpful blog post comments
Social Media | | BobGW0 -
Facebook Checkin probs for a local business FB fan page
Hi I have a client who has set up Facebook fan page for their physically located local business and they have 'checkedin' to it but not showing on FB page as having been checked in i.e. '0 were here' when i would have thought it should show at least 1 Does anybody know how best to set up FB fan page for a local business so is checkin'able ? or rather just get the checking in aspect of existing page working properly ? (Have followed FB help guidelines) Cheers Dan
Social Media | | Dan-Lawrence0 -
Please help to understand this situation
I am working hard to get 1. position but seems i don't know something... My website (I am 3. now): http://www.netkreativ.hu/ 1. website : http://www.shopmasters.hu/ 2. website : http://www.webshopexperts.hu/ The keyword : webáruház készítés Please give me tips 🙂 I am bloging now 3 times per week and building links naturally. I don't know how can I improve the Page + Domain Authority, any tips? THANK YOU for every help my friends 🙂 2rny2jk.jpg
Social Media | | Netkreativ0 -
Vibrant Facebook Community around a Business, how to ask for links?
Hello, Helping a friend out with their site: Black Mountain Colorado Dude Ranch. It is an awesome dude ranch (working ranch that has cabins for rent so you can get that 'western experience' without buying a ranch. Yes there are cattle drives). They have a great ~1000k a picture facebook page https://www.facebook.com/blackmtnranch that is fantastic, but I'm completely at a loss on how to get help with our ranking terms from this (as most don't have blogs, websites or any knowledge of what linking is outside facebook). Ideas? tl;dr Asking for links from people without sites is confusing to them, but is there any tips to getting help from them?
Social Media | | andrewhyde0 -
Facebook interactions report on SEOMoz - help!
Our Fan Interactions report for the last 7 days is showing 10475 more interactions than the previous week. These didn't happen on our page and if we'd been tagged wouldn't it show up on our page? We had the usual number of Likes and Comments last week, nothing unusual there and 3 mentions, none of which triggered this level of activity. Can anyone shed any light? If we did get tagged, why wouldn't we know about it? Thanks Cecily
Social Media | | CecilyP0 -
Facebook code used in Huffington Post
I like the call-to-action button that HuffPo uses on its FB button, where with one click, a user on their site can 'Like' their main page on Facebook without actually having to go there (assuming that they're logged in, of course). I'd love to use it on my site but... I'm trying to understand how this works. It seems like it's a custom wrapper, as i'm not seeing the toolset in dev tools (http://developers.facebook.com/docs/reference/plugins/like/ etc) Anyone know about this?
Social Media | | EricPacifico0