Not able to access Moz pro page and my campaigns
-
Hi,
I could not able to access my campaign pages (pro home page). I received the below issue while logged into my account.
This webpage has a redirect loop
The webpage at http://moz.com/pro/home has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Learn more about this problem.
Error code: ERR_TOO_MANY_REDIRECTS
I have checked on both firefox,chrome browsers after cleared the history and cookies. Also checked with different ISP providers. But received the same.
Has anyone experienced the same? Plz help.
-
Everything should be working now. If you're still having any problems, please contact help@moz.com. Thanks!
-
I thought it was just me, but looks like everyone is being affected by the redirect loop.
-
Any sort of time frame until it is up and running again?
-
Thanks Keri for your update
-
Hi! We've sounded the alarm bells at Moz HQ about this, and are waking up the engineers. We'll get you updated as soon as we have more information.
-
I've contacted Moz through their help page, I'm sure they'll be in contact soon!
-
Seems to be down for me too.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is Moz unable to crawl my site?
Was hoping someone could advise why Moz is unable to crawl my site at https://www.oceaniacruises.com **Moz was unable to crawl your site on Oct 5, 2017. **Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster. Any help would be appreciated. Thanks!
Getting Started | | jbarinaga0 -
Can't add a 2nd campaign o_O
Hi there, Here is the thing.. I have an e-commerce website selling in Canada and USA. I created 2 different directories to get my website translated in both English and French. My first campaign is basically the English version of my website: https://www.nwseatcovers.com/en. I've configured the campaign with G.A, Social Media, targeted keywords etc... Now I'd like to create a 2nd campaign targeting my French version: https://www.nwseatcovers.com/fr. The only problem here is that it won't let me go through the whole "Add a Campaign" process. I've been able to access the "BASICS" tab where you have to enter the company name, website link and campaign name. However it doesn't allow me to go to the next step. As soon as I press the "Next" button, here is the message I have: "We have already started building this campaign. If you entered the wrong URL and would like to track a different site, please create a new campaign." When I created my very first campaign, I didn't have to wait, the campaign was available almost immediately. Does this message mean that it requires couple of hours/days to create my 2nd campaign? Thank you for your help.
Getting Started | | MorganNw0 -
I'm setting up a new campaign and getting the error "This does not appear to be a valid URL" What's wrong?
I've tried multiple times (over 2 days) with every variation of the URL with no luck. Any ideas for why the URL does not seem to be working?
Getting Started | | jgrammer0 -
MOZ Removes WWW
I just signed up for Moz... Created my campaign. I'm noticing Moz is removing the www* from my domain. When they do analysis its wrong. when i go to google and type site:www.domain.com i have 350,000 + pages. MOZ is telling me i have 1,277 pages because its getting the external links by using *domain.com and not www.domain.com how do i force MOZ to read my domain as www.domain.com and not *.domain.com
Getting Started | | CarlosJaa0 -
Why does Moz Analytics only let you look at last month / last week?
I cant think of any other reporting product that only lets you look at the last period, am I missing a setting somewhere. I need to take a look at Feb!
Getting Started | | locusm1 -
Is analytics data kept after PRO account is discontinued? And/or can we step back up later again, and acces it?
When we discontinue our PRO account, will we be able to step back up with the same account later? If so, is there any data of the intermediate months? And can we still access old data from during our PRO account from the free account?
Getting Started | | meamedica0 -
How to remove campaign from Moz.com
I've accidentally created a duplicate campaign, which I am unable to delete, please help
Getting Started | | shopperlocal_DM0 -
Adding a campaign freezes in first step, any tips on how to resolve this issue?
I just subscribed to the 30 days trial and wanted to set up my first campaign, but it just doesn't work. I name the campaign, enter the URL and click Next >>. The page starts processing but even after 5 minutes waiting time, nothing happens. I just don't get through to the 2nd step. I already tried setting it up in Firefox, Chrome and Opera. It just won't work. 😕
Getting Started | | WindSolutions0