Need Help: Trouble With Website and Analytics
-
Hey all,
I have a client who I have been having the WORST time getting traffic and ranked for relevant keywords. I've tried so many things and have yet to see much progress after about 9 months.
Site is mgmcdallas.com. I realized something REALLYY weird with this site a couple weeks ago.
The business has a Dallas, TX address and really only services the Dallas/Fort Worth metro area.
They recently started getting some of referral traffic from yelp.com/biz_redir. Weirdly, they've also been getting more sales calls and more salespeople filling out their contact form.
Take January for example, they had 164 sessions and 119 of those were from this yelp referral. They DON'T advertise with Yelp, or get traffic from Yelp anywhere in Texas. You can see from below screenshot that they are all coming from California.
I've had our <acronym title="Search Engine Optimization">SEO</acronym> and developer look into and we can't figure out what's happening. Any thoughts?
-
Bump. Just curious if anyone has any new ideas on this? We still have not found a solution.
-
Hmm. Yeah, I will add the CAPTCHA to see if it helps. I'll also see if I can add them to no-call lists. But it's very frustrating for the client because he is getting A LOT of sales people calling him daily now b/c of this issue. He just so happens to remind me almost daily about it.
It hasn't just been happening for a couple weeks. It's been happening for about 6-7 weeks now.
-
Honestly I would not worry about it to much, their yelp page has a lot of positive reviews so it would hurt them to change that. You could try adding a CAPTCHA onto the contact form on the site to dissuade sales people and stop auto fill bots, but that could inconvenience potential customers so you will need to weigh the pros and cons. You could try adding their number to no-call lists to see if that helps, but I don't think that there will be a ton of calls in the long run, things like this tend to happen a bunch for a week or two then drop off.
-
They haven't really lost a bunch of traffic. They didn't have a lot to begin with. They have no penalties according to GWT and other tools.
-
Sorry about that. I think I got the image added properly. You can see that all the traffic comes from different cities in California.
I just logged into their biz.yelp.com page and they had a big increase in traffic to their Yelp profile in January-current.
I have disables bots in the view settings. Definitely looks like they are selling their information to sales people somehow. Any way to get rid of this without deleting their Yelp page?
-
Have you ran it through the Panguin tool to check and see if they have gotten any penalties? Did they have traffic and lose it? Or just never have traffic?
-
Ben,
Your image did not link properly. As I cannot see the data, does the majority of the CA traffic come from one or a few places that are not major cities? Have you disabled bots in the view settings? It seems to me that there might be a bot crawling Yelp listings within that area collecting and verifying phone numbers to sell.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Need sitemap opinion on large franchise network with thousands of subdomains
Working on a large franchise network with thousands of subdomains. There is the primary corporate domain which basically directs traffic to store locators and then to individual locations. The stores sell essentially the same products with some variations on pricing so lots of pages with the same product descriptions. Different content All the subdomains have their location information address info in the header, footer and geo meta tags on every page. Page titles customized with franchise store id numbers. Duplicate content Product description blocks. Franchisee domains will likely have the ability to add their own content in the future but as of right now most of the content short of the blocks on the pages are duplicated. Likely limitations -- Adding City to page titles will likely be problematic as there could be multiple franchises in the same city. Ideally it would be nice if users could search for the store or product and have centers return that are closest to them. We can turn on sitemaps on all the subdomains and try to submit them to the search engines. Looking for insight regarding submitting all these sites or just focusing on the main domain that has a lot less content on it.
Local Website Optimization | | jozwikjp0 -
Best SEO practice for project galley (image gallery) ? I need SEO Professionals advice.
Hi, i Have a website that is powerful and i dont want to hurt it. http://dreamgaragedoor.com/ right now i need a projects gallery page that people goes there to find out the models and products and services images. i have created the page and it would be 6 slider in the page and each slider has at least 10 images inside. first question is having this much images would or wouldnt hurt my webiste. second what ALT should i use for this many pictures in 1 page. for example i think having ALT like below in one page would be bad SEO wise. Sliding-gate-1, Sliding-gate-2, Sliding-gate-3, Sliding-gate-4,... please take a look at the gallery page and let me have your pro ideas. http://dreamgaragedoor.com/galleries/ thanks
Local Website Optimization | | Mishel2980 -
Yodle Possible Nightmare? Help Please!
Hi there all, I have a longtime client who got the big sales pitch from Yodle and ended up with a bunch of "marketing magic" items for $1649 a month including but probably not limited to: 1) An SEO package, 2) An Adversite with a keyword stuffed URL (looks like a crappy landing page but it has 3 or 4 pages), 3) a Google Adwords package and 4) a bunch of citation listing management. We already have a website (currently in the midst of a total overhaul) that has ranked pretty well on Google for our industry and we've been working hard on citation clean up/management all along. We also already have a Google Adwords account that is actually starting to pay off. Essentially, they sold him on things we didn't need with a bunch of talk about algorithyms and how they are winning so many awards and how they could get his phone ringing with 50-60 leads a month, etc. Blah, blah, blah. They were very loud about their "close relationship" with Google which is what I assume got him the most interested. Anyway, we got on the phone with them yesterday because I was really concerned about them wanting access to our Google My Business account and hearing that they would be changing the telephone # to their tracking # and the website address would be changed to the new one they made. I hear that kind of thing and I just think nightmare scenario with NAP stuff which is already a bit of a nightmare due to some other reasons (another story altogether). When I started questioning the support guy (who didn't really want to answer any questions directly), they backed off the GMB and citation talk and said that we would be able to customize the packages and they could get rid of that component and concentrate on Adwords and the lead generating "Adversite." So that's where we are right now. The support guy went on to tell me that Google allows 10 websites as long as you only have one GMB/+ listing but that is antithetical to anything I've ever known. I haven’t given them manager access to GMB or any citation stuff (and won't) and the Adwords campaign they're working on is apparently on they own dashboard as they have yet to ask me about access to our AW account. I guess the main thing I'm looking for is any guidance on how bad this is going to be for our Google rankings, etc. with the Adversite they created for us using a whole new web address for our company and a whole new telephone. Not to mention this Adwords campaign they're running that will be going to the new telephone and new website as well. It just seems like we're competing against ourselves in this scenario and splitting traffic and/or authority and kind of a recipe for a big setback. Any advice or suggestions here on how worried we need to be and if we should try to cancel before anything else happens (the site is already live and they also said the Adwords they’re doing is now live as well). Thank you so much in advance for any comments!
Local Website Optimization | | Pixelwik0 -
HTML Page in PHP Website
Does having an HTML page in a PHP website affect SEO? I have a PHP website but one of my targeted pages have an HTML page. Will it cause any harm to the website or is it fine to have a html page in a PHP website?
Local Website Optimization | | plinggtre670 -
Comparing oddities between two websites
I've been working on SEO for a local website for a few years, last year a new competitor has popped up and started kicking my tail. So I figured I would pose the question and see if someone could point me in a different more helpful direction. I'm mainly stumped as to why the newer competitor has a higher DA and PA when I look at his link profile and lack of website content. A few Comparison notes Competitor is using SSL on the entire site. I am not (Checkmark for him) Competitor has a spam score of 8 out of 17 I have a 1 out of 17 (Checkmark for me) Competitor has a DA of 18 - My DA is 17 (Checkmark for him) Competitor has a PA of 32 - My PA is 28 (Checkmark for him) My Established Link Domains 14 and 127 Links. Also the PA and DA of my external links are much better than the competitor. Competitor has Established Link Domains 9 and 30 Links Also the PA and DA of my external links are much better than the competitor. (Checkmark for me) I have created around 50 custom blog articles along with the pages on my site he has 0 and only 5 pages indexed by Google. (Checkmark for me) The major issue when I do a comparison on OSE is that he has more external links and external equity passing links even though the links are very low value.
Local Website Optimization | | SEO_Matt0 -
Multiple Websites for a Large Home Service Company
I have a client who offers multiple services, the current website is already huge because they have added on so many new offerings in the last year and want everything above the fold. As I am building out the sitemap for a re-design, they continue to add more services. (HVAC, Plumbing, Solar, Windows, Electrical) I am working on a sitemap for a re-build, but I am still well over 100 pages deep with huge menu's. **My question is what are the SEO pros/cons of breaking the site up into multiple websites? **
Local Website Optimization | | Lauren_E2 -
Need Help - Google has picked up an overseas company with the same name and put it in search on the right
Hi All, Google has picked up a competitors logo from overseas (same name) and input it with the wikipedia excerpt on the right hand side of search. What the heck can I do to get this removed as its a serious legal/brand issue. See URL - http://www.google.com.au/webhp?nord=1&gws_rd=cr&ei=GcMeVuS0CMq-0gSR7Lm4BA#nord=1&q=cfcu Hope someone can help !! Cheers Dave http://www.google.com.au/webhp?nord=1&gws_rd=cr&ei=GcMeVuS0CMq-0gSR7Lm4BA#nord=1&q=cfcu
Local Website Optimization | | CFCU0 -
Discrepancy between Google analytics and Alexa
I understand that the data on Google Analytics and Alexa would probably differ a little bit, but in our case, we see a substantial difference between the reporting parameters between these two. For example, the Alexa data shows that the number of page views per visit is approximately 11 pages whereas Google gives a figure closer to 5 pages/visit. The avg time spent on a visit is approximately 15 minutes on Alexa but closer to 4 mins on Google Analytics! Any inputs on why this huge discrepancy would exist? TIA Asif
Local Website Optimization | | prsntsnh0