Onpage grader says site unreachable
-
It is possible the crawler is caught in the firewall. Any idea what I need to have whitelisted?
-
Thanks for the update! So glad it's working now.
-
Just to update for people that see this question in the future. The problem was caused by the lack of intermediate certificate. Everything is now working.
-
Just to add, I managed to run a site crawl (the one with the downloadable csv file) so clearly it is just related to the on-page grader.
Also, rather strangely other sites on the VPS work fine (http).
Therefore I am thinking more and more that it is an SSL intermediate certificate issue.
-
Yeh, that answer was not very helpful, although it contained useful information.
My working theory is that as I just transferred the site to one of my VPS that the SSL doesn't have a valid intermediate certificate. I will have a closer look at resolving this tomorrow.
It probably didn't help that I was not accurate with the error message which states that "sorry but that url is inaccessable".
-
Have you considered going through your server and/or firewall logs to find out the root cause of the issue? Your host should be able to help you there, even without any IP's. Just run a crawl, and tell them approximately what time you ran it - that should be enough for them to start analyzing the issue.
The first question to find an answer to is what is blocking the crawler, followed by how is it blocking the crawler and finally, why is it blocking the crawler.
Once you find an answer to those questions, it will be vastly easier to help you find a solution.
-
Well, my host cannot check without IP's and from what I read Moz doesn't give out IPs as they are dynamic.
I guess that leaves me stuck unable to use this service.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How To Stop Moz Crawl From Prepending /blog/ on all our site urls that it crawls
Hello, At some time in the past our WP site had urls like this: www.oursite.com/blog/post-title-pretty-link The site has not used that url structure for quite some time, but Moz crawl is still hitting every post with /blog/prepended and as a result is generating thousands of 404s. When the /blog/ is removed from the url, then the urls work fine. Where are those old urls being stored and how can we update them? How do we address this issue? Any assistance will be appreciated. Thanks!
Moz Bar | | dbcooper1 -
Onpage Grader not Finding Keyword in URL
I've noticed that the Onpage Grader is not including my keyword in the URL when the keyword is in the domain. If I grade an inner page and the keyword is in the sub-directory, it finds it. Is this intentional? If so, why does the grader not include my keyword in the domain as Keyword in the URL?
Moz Bar | | Dino640 -
On page grader not working with Squarespace?
The on page grader tool does not seem to be able to access Squarespace websites. I've tried several website urls that are all hosted on square space with the same result "Sorry, but that URL is inaccessible." Is this a known incompatibility or a bug? examples: lightningjar.agency (a site I manage) flotrend.com (a site that a friend manages) ollymoss.com (a site chosen at random from SquareSpace.com featured websites list)
Moz Bar | | kevindpeckham1 -
Why can't On-Page Grader grade any Hilton hotel URLs?
I'm receiving the "Sorry, but that URL is inaccessible." for every hilton hotel webpage I check when using On-Page Grader. Is Hilton blocking Moz's On-Page Grader or is something else going on? Here are a few "inaccessible URLs" from different brands within Hilton's portfolio: http://doubletree3.hilton.com/en/hotels/new-york/doubletree-by-hilton-hotel-metropolitan-new-york-city-NYCDTDT/index.html http://home2suites3.hilton.com/en/hotels/tennessee/home2-suites-by-hilton-nashville-vanderbilt-tn-BNAHTHT/index.html http://hamptoninn3.hilton.com/en/hotels/florida/hampton-inn-and-suites-destin-DSINEHX/index.html http://hiltongardeninn3.hilton.com/en/hotels/georgia/hilton-garden-inn-atlanta-downtown-ATLDOGI/index.html Thanks in advance.
Moz Bar | | Just-Me0 -
How can the Moz Page Grader support a 'keyword portfolio' approach?
I used to use the Page Grader tools to support the old philosophy of one page - one keyword. With more focus now being given to a portfolio of keywords around a topic area - what would be a good approach to using the page grader tool? Obviously getting A's and B's is impossible for multiple keywords. The only way i've seen suggested in moz tools to help with keyword portfolios is to use labels in the ranking measurement and then find averages of the results. Are there other strategies that I can try?
Moz Bar | | AISFM0 -
On-Page grader
Hi Have you changed criteria for onpage grader recently since i see a page a havn't touched/changed has dropped from an A to B ? Cheers Dan
Moz Bar | | Dan-Lawrence0 -
Open Site Explorer Broke Still?
Its been a couple days now, and a bunch of the useful open site explorer features are still down... Is this something that you are working, were the features taken down or is it just being neglected? Prior to posting this, I tested on multiple browsers... Windows 7,8 & a Mac Specifically, the criteria below prompts "oops something went wrong" Inbound Links Tab : Drop downs for, "Show Links", "From Pages", "To This Page" Top Pages Tab : Broken Please Advise
Moz Bar | | Southbay_Carnivorous_Plants0 -
Mozscape Update-Why every site is down?
Every site,every competitors site have been down.What type of data Moz used this time to update the index. If the variables are changed can I have the priority variables?
Moz Bar | | csfarnsworth1