Onpage grader says site unreachable
-
It is possible the crawler is caught in the firewall. Any idea what I need to have whitelisted?
-
Thanks for the update! So glad it's working now.
-
Just to update for people that see this question in the future. The problem was caused by the lack of intermediate certificate. Everything is now working.
-
Just to add, I managed to run a site crawl (the one with the downloadable csv file) so clearly it is just related to the on-page grader.
Also, rather strangely other sites on the VPS work fine (http).
Therefore I am thinking more and more that it is an SSL intermediate certificate issue.
-
Yeh, that answer was not very helpful, although it contained useful information.
My working theory is that as I just transferred the site to one of my VPS that the SSL doesn't have a valid intermediate certificate. I will have a closer look at resolving this tomorrow.
It probably didn't help that I was not accurate with the error message which states that "sorry but that url is inaccessable".
-
Have you considered going through your server and/or firewall logs to find out the root cause of the issue? Your host should be able to help you there, even without any IP's. Just run a crawl, and tell them approximately what time you ran it - that should be enough for them to start analyzing the issue.
The first question to find an answer to is what is blocking the crawler, followed by how is it blocking the crawler and finally, why is it blocking the crawler.
Once you find an answer to those questions, it will be vastly easier to help you find a solution.
-
Well, my host cannot check without IP's and from what I read Moz doesn't give out IPs as they are dynamic.
I guess that leaves me stuck unable to use this service.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Site search solution?
Hey guys, since google site search is going away we are looking for an alternative. I saw that you guys are using a pretty nice looking site search solution. Can you tell me what it is?
Moz Bar | | snapstream0 -
On page grader not working with Squarespace?
The on page grader tool does not seem to be able to access Squarespace websites. I've tried several website urls that are all hosted on square space with the same result "Sorry, but that URL is inaccessible." Is this a known incompatibility or a bug? examples: lightningjar.agency (a site I manage) flotrend.com (a site that a friend manages) ollymoss.com (a site chosen at random from SquareSpace.com featured websites list)
Moz Bar | | kevindpeckham1 -
Re On-Page Grader
One of the pages I'm trying to optimise is achieving an 'A' grade, however all the ticks are black not green as I've seen on other page grade. Why is this? Help much appreciated. Thanks
Moz Bar | | seoman100 -
The Moz Spam Score tells me my site has too few backlinks for such a large site. How many links per page would I need to not trigger this filter and stop appearing spammy?
Hello! One of my sites is triggering the 'too few backlinks for large site' filter. I am wondering how many backlinks I need so as not to trigger this. Many thanks for your help. Toby
Moz Bar | | T0BY0 -
Site crawl errors - download list of all urls
Hi Ive provided my clients developers with the pdf reports of crawl errors but these seem to miss some urls I see there are lots of csv file download/email options Will the email csv button send a report of everything listing all urls that are missing from the pdfs ? if not will the more specific csv reports Would be good if i can press 1 button and get all issues listed with all urls It does look like this happens but i just want confirmed best way asap since need to provide reports urgently, any guidance much appreciated ? All Best Dan
Moz Bar | | Dan-Lawrence0 -
Open Site Explorer Problems
I've been checking open site explorer for months now. It doesn't show any changes in the number of root domain links to any of my pages, even though webmaster tools shows a substantial increase in root domain links for each of these urls. Open Site Explorer doesn't seem to be updating. According to Moz, my site is regularly indexed by Moz. But the numbers don't change. I've tested this on a few other sites as well with the same results. How do I get OSE to update the numbers for a particular website?
Moz Bar | | zagginc0 -
On-Page Grader Levels
I see that On-Page Grader reports include a numerical number such as the following: Keyword Usage for audio book gift certificates = 15 I improved this page (http://www.audiobooksonline.com/audio-book-audiobook-gift-certificates.html) from 3 to 15 today. What is the maximum "grade" possible?
Moz Bar | | lbohen0
