Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Local SEO for National Brands
-
Hi all,
When it comes to local SEO in 2015, I appreciate that having a physical location in the town/city you wish to rank is a major factor. However, if you're a national brand is it still possible to rank for local searches when you're based in one location?
The reason I ask is that, although our service is national, the nature of what we offer means that it is not inconceivable that people would search for a local variation of our top keywords. Other than the standard things - location in the content, the H1/H2s, title tag, meta description, url etc. - is there anything national businesses can do to help?
Thanks in advance.
John
-
Hi Caleb!
That's a good question. It's very important for me to state here that Moz Local is not a ranking tool. We do not guarantee rankings in any way. Likely, you already know this, but just wanted to be sure this was clear. Whether using a tool or working manually, citations are built for 2 main reasons:
-
To build up the 'trust' it is perceived that Google places in widely available, correct business NAP+W.
-
To help customers locate your business on a variety of platforms.
#1 is believed to help you with your Google local pack rankings and #2 is believed to directly market to customers on platforms they frequently use (like Yelp or Facebook). Citations are not widely recognized as a means for improving organic or national rankings.
So, in your case, as you don't really see customers between normal business hours, citation building may not be the most important investment for your business. On the other hand, if you have a B2B relationship and your business associates are coming to your office between normal business hours, citation building could help them find you in the local packs of results. Additionally, citations are normally listed in the organic results below the main result for a branded search, so, it could be postulated that this could help B2B customers feel more secure about how established your business is. But, it would not like help you rank better for your software keywords.
*However, there is one grey area related to this that deserves mention. The majority of citations include a link to the business website. So, in a sense, citation building is a form of link building. It would be possible, then, to parlay that out into thinking that earning citations means you've earned some new links for the business, right? And links do influence organic rank, right? But, it's my gut feeling that, because the links contain in citations are not merit-based (in other words, you're not actually earning them based on something great you've done) they probably do not have a ton of value in the current, more sophisticated Google environment. Could they help at all? My guess is that they might be of minimal help, but that you would likely benefit more organically from other efforts.
Hope this helps!
-
-
Great discussion, folks. I'd like to add a question, if I may. First, some background.
I'm the Marketing Manager for a software company who has a physical location, and occasionally clients come to visit, but no one just drops in. I'm interested in national rankings, not local. I cannot think of many (if any) examples where someone would search for our products and services in our city (i.e. guided selling tool in Richmond, VA).
Here's the question. Would submitting my company to a service like Moz Local help our national rankings? In other words, is there enough of a ranking boost from having our NAP and business categories correct across the web to warrant the fee and work, or does it not make a difference if I'm not interested in ranking for location-specific searches?
Thanks, all!
-
Thanks everyone - some very useful feedback here and certainly food for thought.
We've got some locality-centric data we can draw on so we should be able to get some unique content for each area together. There are also some links pointing to the home page from businesses located in certain cities/towns - could changing these links to the relevant local landing pages negatively effect our national rankings?
John
-
Hey John,
You're receiving good input from the community. I'll just summarize a couple of points here:
-
Without physical locations, no, you cannot rank in the local packs of results.
-
This leaves you with trying to rank organically via a combination of website content and optimization (see the landing pages article Patrick linked to) and trying to shore that up with things like link earning, social media, video marketing, etc. The main pitfall to be aware of in this practice is that many companies end up building a large number of thin, duplicate content pages for their service cities. This should be avoided. The main goal of this practice is to gain some organic visibility for local searches in the absence of being able to gain local pack rankings.
Hope this helps!
-
-
Hi there
I would check out Moz's post Local Landing Pages: A Guide To Great Implementation In Every Situation, particularly in the section National company desiring a local presence.
I would also take a look at Google's Service area maps resource.
Hope this all helps! Good luck!
-
Adding to this I found this https://moz.com/local-search-ranking-factors The comments by Nick Neels speaks directly to your question methinks.
-
I am sure you will receive more informed answers however I am facing a similar situation. I do know that local SEO greatly affects national rankings and recommend you optimize all local listings using a service like MOZ local (there are others too.) I track our rankings nationally and in a variety of markets where we compete or wish to compete.
I also recommend doing keyword research to determine your product is being searched locally (where to buy "your product" in washington dc) It may not be a large volume of searches but they could be very targeted meaning high value prospects. And the branding you get from it won't hurt either. And chances are those phrases will have a low difficulty as well.
I hope that helps and also gets more responses for you.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
In local SEO, how important is it to include city, state, and state abbreviation in doctitle?
I'm trying to balance local geographic keywords with product keywords. I appreciate the feedback from the group! Michael
Local Website Optimization | | BFMichael0 -
How many SEO clients do you handle?
I work in a small web & design agency who started offering SEO 2 yrs ago as it made sense due to them building websites. There have been 2 previous people to me and I now work there 3 days a week and they also have a junior who knew nothing before she started working for us. She mainly works for me. My question is, how many clients do you think would be reasonable to work on? We currently have around 55 and I have been working there for nearly 5 months now and haven't even got to half of the sites to do some work on. I've told them the client list is way too big and we should only have around 15 clients max. However they don't want to lose the money from the already paying clients so won't get rid of any and keep adding new ones Their systems were a mess and had no reporting or useful software so I had to investiagte and deploy that, along with project management software. Their analytics is also a mess and have employed a contractor to help sort that out too. It's like they were offering SEO services but had no idea or structure to what they did. Meta descriptions were cherry picked which ones to be done, so say 50/60 on a site not filled in. So it's not like I have 45 or so well maintained accounts. They're all a mess. Then the latest 10 new ones are all new sites so All need a lot of work. I'm starting to feel incredibly overwhelmed and oppressed by it all and wanted to see what other SEO professionals thought about it. Any thoughts would be appreciated.
Local Website Optimization | | hanamck0 -
How to Do Local Keyword Research
I am familiar with how to do regular keyword research, finding opportunity based on competition, search volume, etc. For local search, do I go to all the trouble of finding hidden gems or just pick higher volume terms that have local intent. For instance: A search for "physical therapy" is a high volume term that Google thinks has local intent. If i pick a low volume national term, that has 11-50 avg searches per month, I have lower chances...and even less chance that someone is searching locally. What say ye? Nails
Local Website Optimization | | matt.nails0 -
Local SEO - Multiple stores on same URL
Hello guys, I'm working on a plan of local SEO for a client that is managing over 50 local stores. At the moment all the stores are sharing the same URL address and wanted to ask if it s better to build unique pages for each of the stores or if it's fine to go with all of them on the same URL. What do you think? What's the best way and why? Thank you in advance.
Local Website Optimization | | Noriel0 -
Which is the best, ".xx" or ".com.xx" in general and for SEO?
Hi, I'm working for a digital marketing agency and have traffic from different countries. We are planning to make different websites for each country. What is the best SEO practice to choose the domain between ".xx" or ".com.xx" from Spain, Mexico, Chile, Colombia and Peru?
Local Website Optimization | | NachoRetta
I think that the ccTLD is better always, for example ".es" better than ".com.es"0 -
Improving SEO with no blog
I have a client who understands the value of content for SEO - however getting them to provide some content has proven an impossible task. I've tried every way to make it easy for them. I've offered to come over to their office myself and see if I can just take 15 minutes of their time and record their answers to a few questions. The response is that's a great idea, we'll set up a time...and no time is ever good. So I've thought, what can I do without them? Unfortunately, their industry is so technical and so niche I'd need to have a law degree to even begin to understand exactly what they do, and as they are in law it's probably better to have no content than content with something even slightly incorrect in it. For now, all I can do is summarize and share news from a government website to their social media accounts. It's not highly effective. Their on-page SEO for the main site is completely optimized. I've placed them in every free listing I can possibly find - both industry and local sites. I have them update me on any local events, conferences and/or trade shows they attend for possible backlinks. What else can I do? I suppose I fear that if I can't provide them any additional results, they will stop seeing the value in SEO services, and I'd have a hard time disagreeing as I can't think of what else to do for them. Thanks for any help!
Local Website Optimization | | everestagency1 -
Call Tracking, DNI Script & Local SEO
Hi Moz! I've been reading about this a lot more lately - and it doesn't seem like there's exactly a method that Google (or other search engines) would consider to be "best practices". The closest I've come to getting some clarity are these Blumenthals articles - http://blumenthals.com/blog/2013/05/14/a-guide-to-call-tracking-and-local/ & the follow-up piece from CallRail - http://blumenthals.com/blog/2014/11/25/guide-to-using-call-tracking-for-local-search/. Assuming a similar goal of using an existing phone number with a solid foundation in the local search ecosystem, and to create the ability to track how many calls are coming organically (not PPC or other paid platform) to the business directly from the website for an average SMB. For now, let's also assume we're also not interested in screening the calls, or evaluating customer interaction with the staff - I would love to hear from anyone who has implemented the DNI call tracking info for a website. Were there negative effects on Local SEO? Did the value of the information (# of calls/month) outweigh any local search conflicts? If I was deploying this today, it seems like the blueprint for including DNI script, while mitigating risk for losing local search visibility might go something like this: Hire reputable call-tracking service, ensure DNI will match geographic area-code & be "clean" numbers Insert DNI script on key pages on site Maintain original phone number (non-DNI) on footer, within Schema & on Contact page of the site ?? Profit Ok, those last 2 bullet points aren't as important, but I would be curious where other marketers land on this issue, as I think there's not a general consensus at this point. Thanks everyone!
Local Website Optimization | | Etna1 -
Local SEO: City & County Pages
I'm working on developing some local pages for an HVAC company. They cover two counties, so I was planning on having two county pages, then linking them to individual city pages to keep the menu simpler and not cluttering it up with a couple dozen city pages for people to slog through. Has anybody ever done county pages before for local SEO? Or at least seen them? Just curious to see if there's any real benefit overall for have separate county pages, or if I should just stick to city pages.
Local Website Optimization | | ChaseMG0