I added a WP Customer Reviews plugin but nothing seems to appear on Google search
-
Hi,
I've added the wordpress Wp Customer Reviews plugin to a my client's website and we brought some past clients to put on reviews in order to empower the hReview factor.
Google as scraped the website several times since but we don't see any change in the organic serp.
Can you please tell me if I've done something wrong or I forgot something?
That's the website - Capital Garage Door
Thanks!
-
Hi Schlomi.
I'm Joey, one of the developers of WP Customer Reviews. I apologize for not seeing this earlier, but I'm glad I stumbled on it and very happy to help.
Your question is one we get a lot. Carson sums it up best when he says you are at Google's mercy - they decide, and it's not just about the formatting of your snippets. You can see just how "hit and miss" it is by looking at the serps when you search on "powered by wp customer reviews"
As you can see, 20-25% of the listings have star ratings in the results. I'd love to see more, but it shows what's out there. The best thing you can do to improve your chances of ratings showing up in search is to upgrade - I see you are using version 2.8, which is several versions behind. We overhauled the plugin in September, which included improvements to the rich snippets.
As an internet marketer, the intent of WP Customer Reviews was to get user generated content onto sites and have the ratings show up in SERPS. It does the job, but like always, Google decides what shows up.
Thanks for using the plugin. If you have some ideas for improvements, drop me a line.
-
Unfortunately, Google has been scaling back reviews quite a bit. We have several sites where we used to show up with star ratings on every page. Now we're lucky to get them to show up at all.
I have noticed it relies a lot on the query. If you are trying to rank for local queries where Google pulls in a local pack, for example, they're really not likely to show your stars. Maybe this is to prevent confusion. Maybe it's to help themselves on Google Maps.
Try doing a site: search with the exact URL. In my experience it's most likely to show up in low-competition searches, and nothing is less competitive than a site: search with your own site. For example https://www.google.com/search?q=site%3Ahttp%3A%2F%2Fwww.shopperapproved.com does seem to pull in stars.
The good news: what you have is working.
The bad news: you're at Google's mercy as to when your snippets will pull in. Page and domain authority (in Google's eyes) does seem to play a part, and the query will change things up. My advice is always to implement it, continue marketing, and wait for Google to realize you're really an awesome company/site with reviews worth highlighting.
Unfortunately, there's no magic number of reviews or count of links. It just depends on competition in the SERP.
-
Thanks for the answer Blakewenloe
It does have a rich snippet code that's why I'm wondering why it doesn't show anything.
Can anyone tell how much time/reviews you need until Google starts showing the ratings on serp?
-
Does the plugin include Google rich snippet code? If it's just a Wordpress review plugin without google's rich snippet code, Google isn't (as far as I know) going to display the reviews in the serp. Also, I notice that the reviews don't show the "gold stars" for the homepage (most of the time) but do for the subpages. I searched the "garage repair in victoria, va" keyword and it showed the stars from the actual google reviews.
Here's a free plugin that includes the rich snippet: https://wordpress.org/plugins/rich-reviews/
ShopperApproved has ridiculous pricing but it works well: http://www.shopperapproved.com/
There may be better options out there, but this should get your started. Good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to use Google search console's 'Name change' tool?
Hi There, I'm having trouble performing a 'Name change' for a new website (rebrand and domain change) in Google Search console. Because the 301 redirects are in place (a requirement of the name change tool), Google can no longer verify the site, which means I can't complete the name change? To me, step two (301 redirect) conflicts with step there (site verification) - or is there a way to perform a 301 redirect and have the tool verify the old site? Any pointers in the right direction would be much appreciated. Cheers Ben
Technical SEO | | cmscss0 -
Desktop & Mobile XML Sitemap Submitted But Only Desktop Sitemap Indexed On Google Search Console
Hi! The Problem We have submitted to GSC a sitemap index. Within that index there are 4 XML Sitemaps. Including one for the desktop site and one for the mobile site. The desktop sitemap has 3300 URLs, of which Google has indexed (according to GSC) 3,000 (approx). The mobile sitemap has 1,000 URLs of which Google has indexed 74 of them. The pages are crawlable, the site structure is logical. And performing a Landing Page URL search (showing only Google/Organic source/medium) on Google Analytics I can see that hundreds of those mobile URLs are being landed on. A search on mobile for a longtail keyword from a (randomly selected) page shows a result in the SERPs for the mobile page that judging by GSC has not been indexed. Could this be because we have recently added rel=alternate tags on our desktop pages (and of course corresponding canonical ones on mobile). Would Google then 'not index' rel=alternate page versions? Thanks for any input on this one. PmHmG
Technical SEO | | AlisonMills0 -
Google Search Results Display URL
Our urls show as www.domain.com/getproduct.aspx?productid=48376 (url #1) in Google search results. When you click on the link and go to the site the URL is www.domain.com/product-name.aspx (url #2) I checked in Google Webmaster Tools (Fetch as Google) and there is a 302 redirect from url #1 to url #2. It also shows a Set-Cookie value, ASP.NET_SessionID= If we make it a 301 redirect instead, will the url displayed in Google search results be the url #2? We need to get rid of the Set-Cookie for crawlers correct?
Technical SEO | | Guy_Huyett0 -
Google is changing the title
Hi! Lately i have seen that Google changed the page titles for some clients, not all... its about 30% of them. For example, the title looks likes this after the Google change: Company name: SEO and Pay per click management But in on that page it looks like this: SEO and Pay per click management - Company name Does anyone know why?
Technical SEO | | DanielNordahl1 -
Quality Issues: My blog is blocked on Google Search Engine
Hi Webmasters, I got an email from google team. The email is included below. **Google Webmaster Tools: Quality Issues on http://abcdblogger.com/**August 8, 2012 Dear site owner or webmaster of http://abcdblogger.com/, We've detected that some of your site's pages may be using techniques that are outside Google's Webmaster Guidelines. If you have any questions about how to resolve this issue, please see ourWebmaster Help Forum for support. Sincerely, Google Search Quality Team My blog is completely blocked on Google Search engine. I removed all existing posts and reinstalled a fresh version of wordpress and wrote a good article. I redirected all broken links my homepage with a 301. After making those changes I submitted a reconsideration request to Google, But they declined it. I doubt that the reason for blocking could be due to the backlinks pointing to my domain. I think Google's Disavow Tool help me to remove low quality backlinks, But how can I sort low quality backlinks using Opensite Explorer? If possible can you create a text file with all possible low quality links, So that I could submit it using Google Disavow Tool. Thanks.
Technical SEO | | hafiskani0 -
Google not showing my website ?
The website is medicare.md. if you search for term "medicare doctors PG county maryland" it is #1 in bing and yahoo but not even showing on google.com first TEN pages, although not banned. Interestingly if you do that search on google.co.pk it is #4. Quite Puzzuling !! Would appreciate any help or advice . Sherif Hassan
Technical SEO | | sherohass0 -
Why is my site jumping around in google search ?
Hi I've been trying to get my page up in google results and I was wondering why the constant fluctuation. For example, on one day the pages is nr. 26, the next day it's nr. 65 then jumps back on say 30 and then in a few more days it's going back to 50. What's the logic behind that ? Thanks Cezar
Technical SEO | | sparts1 -
UK website ranking higher in Google.com than Google.co.uk
Hi, I have a UK website which was formerly ranked 1<sup>st</sup> in Google.co.uk and .com for my keyword phrase and has recently slipped to 6<sup>th</sup> in .co.uk but is higher in position 4 in Google.com. I have conducted a little research and can’t say for certain but I wonder if it is possible that too many of my backlinks are US based and therefore Google thinks my website is also US based. Checked Google WmT and we the geo-targeted to the UK. Our server is also UK based. Does anyone have an opinion on this? Thanks
Technical SEO | | tdsnet0