Indeed reviews
-
Hi guys,
Is there any way I can respond or have a review deleted from one of my clients' profile on Indeed.com? Is there a mediation process of any sort?
Thanks.
-
Hello,
I will add to Oleg's answer in that deletion is not a likely result on Indeed.com. We had a client that asked for this and we were unable to delete reviews left by an individual bent on hurting the company. We could respond to the posts but unless you can provide quality answers that debunk any negativity on the part of the user in the eyes of other users, this is a time-intensive, un-rewarding exercise. What we were told when we reached out is that they do not arbitrate on behalf of either businesses or users on their website, and that we should attempt to sort out our differences without their input.
A better idea is to improve customer experience with your company/client's company and attempt to improve the positive reviews you receive. It's an uphill battle as people are more likely to complain than congratulate by a ratio of 33:1 online. The response approach might be the best one if your negative reviews are relatively scattered and not directly targeted at causing damage.
Hope this helps,
Rob
-
This seems to be what you are looking for: http://blog.indeed.com/2015/03/05/responding-to-company-reviews-2-examples-from-real-employers/
Excerpt: To begin responding to your company reviews, you’ll first need to claim your Indeed Company Page. Search for your company and select “Business Owner?” on the Company Page. Once you’ve been verified, navigate to the Reviews tab. There, you’ll be able to leave your responses to the reviews people have written.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why would the review count be different between the Ad and the Organic result?
A client inquired about this after finding that their review count was different on their Google Ad that appeared in the map pack compared to their organic result right below it. I am stumped so any thoughts or reasoning as to why this is the case would be appreciated. See attached screenshot! Lptujep
Reviews and Ratings | | BrianAutoshopSEO0 -
Paid review service stars in search ads - why is that allowed?
I'm looking at paid review services like Trustpilot, FeeFo and others. I'm told I can filter out bad reviews, which I can't do with my Google Certified Stores reviews. I'm struggling to understand why Google include these in the reviews it uses for the star ratings in search ads. I know it's a different thing, but surely these reviews are in breach of the rules that Google apply to their own "My Business" reviews? They talk about "Conflict of interest: Reviews are most valuable when they are honest and unbiased" here: https://support.google.com/business/answer/2622994?hl=en Does anyone have a take on whether Google will drop these as the momentum builds in collection of their own reviews? Thanks, Paul
Reviews and Ratings | | PaulS710 -
How to Properly Add Simple Review Schema to Your Website For a Review Pulled from a Third-Party Site
Hello, I'd like to pull the content of a review from a third-party site and put it on my client's website. My plan is to add review schema to this content but I want to make sure everything I'm doing is white hat before I implement. Can someone please tell me if the following example is okay to do? For example...
Reviews and Ratings | | Etna
I'd like to pull an entire review from Yelp and put it on my website. I would link out to the review on Yelp and then give credit to Yelp in the publisher section of the schema. If I give credit to the name of the reviewer and where the review is being pulled from (in this case Yelp) on both the actual website as well as in the schema, is this white hat and something I could implement? Also, is "simple review" markup the correct markup to use in this scenario?
https://developers.google.com/search/docs/data-types/reviews Thanks in advance for your help!!1 -
Yelp to Show Evidence of "Review Fraud"
I just came across this post on SELand: http://searchengineland.com/yelp-adds-link-to-evidence-of-review-fraud-222740 Has anybody noticed this on their/a client's Yelp page? I'm curious to know what percentage of listings have received this type of flag. What are your thoughts on this new implementation?
Reviews and Ratings | | JimmyPage1 -
Why are certain words formatted as bold in Google+ Reviews?
Hey guys, I noticed that certain words within reviews left on Google+ pages are being shown in bold text. The original reviews do not feature bold text, but when shown in snippets they appear. I attached a photo below for a college's G+ page. Any insight would be great! 0ZHfhnP
Reviews and Ratings | | TomBinga11250 -
Best E-Mail Service For Customer Reviews
Hello Moz Community, I manage an online wallpaper store. The site is totalwallovering.com We already have a 5 star review form in place on all product pages with rich snippets. I want to set up my own system for e-mailing customers two weeks after they purchase wallpaper from us, in effect asking them leave us a review of the product. Most people are generally willing to do so if they get a reminder. So far in the past 6 months since we have added the review form we have gotten eight reviews. I got a call from Trustpilot last week and I really liked their system ALOT but I am unwilling to pay $600/month. I would rather have all of my reviews on my own website. I literally have thousands of past customers and would like to bulk upload them into the system so that I can generate hundreds of reviews quickly but if that is not possible I can just start with the customers I get today. I am open to any suggestions. Thanks
Reviews and Ratings | | Wesley-Barras0 -
Google plus review - how to ask
I found a way (finally!) to find out which of my customers who have a gmail account have also a Google plus account. That helps a lot. We use to send handout reviews or video instructions about how to create a Google plus account...and it didn't go to well. Now that we know they have a G+ account , all we have to do is ask for a review; how to do this?
Reviews and Ratings | | echo1
What are the latest strategies so that the review will stay there? have them log in, search for the business name and write the review? give them the direct link? is the searcher's path important? should we look for users who are engaged more in their circles? Thanks!0 -
Outrank Warriorforum.com review
Hi Everyone, When you search our company name we dominate the first page with site links and our social links. Recently a Warriorforum.com review jumped to the third position from a post back in Oct. Thankfully it's a good review, but I would prefer if the site wasn't #3. We recently published a Wikipedia article that was approved with the intent to get it ranked in the first page. Do you have any other thoughts on how to outrank those review sites? Right now the SERP looks like: 1. Company Website with 6 sitelinks
Reviews and Ratings | | In-House-SEO-Team
2. Company Twitter link
3. Warriorforum.com Review
4. News about our Company
5. Company Youtube
6. Company Facebook
7. Company LinkedIn
8. Third party review Thank you!0