Google cache is showing my UK homepage site instead of the US homepage and ranking the UK site in US
-
Hi There,
When I check the cache of the US website (www.us.allsaints.com) Google returns the UK website. This is also reflected in the US Google Search Results when the UK site ranks for our brand name instead of the US site. The homepage has hreflang tags only on the homepage and the domains have been pointed correctly to the right territories via Google Webmaster Console.This has happened before in 26th July 2015 and was wondering if any had any idea why this is happening or if any one has experienced the same issueFDGjldR
-
Hi,
I thought I would let people know that since we updated the href langs to the below format we are still yet to see the US homepage become visible in Google US and the UK homepage is still ranking
-
Hi Kate,
Thanks for your response I will amend the href lang area as follows:
Just for some background information we originally only had:
Having the above format we still occurred the homepage issue however maybe the removal of will help clear the issue.
Thanks for the feedback, we'll get this live asap and I'll resubmit the the homepages. Another contributing factor is that we do not have href lang site wide.
-
Alright, so this is going to be a long and involved answer.
You are geo-targeting the root domain to the UK, but you also have it double tagged in HREFLANG. One is general English (root domain) and other GB English to the same place. Then you have an x-default pointing to the same place.
Google officially thinks that www.allsaints.com is a general English landing page and are probably ignoring the UK geo-targeting. Due to that, the fact that your root domain homepage is stronger than any other version, and because the content is basically the same, it's seeing what you see as your UK homepage as the root domain homepage without any targeting.
In short, you are sending mixed signals and need to sort that out. This might not all make sense but right now you need to:
- Remove the "en" hreflang tag since you have english variations.
- Remove the x-default hreflang tag since that page is not a place for anyone to land and choose a location/language. (ex. fedex.com)
Doing those two things might help clear up some of the confusion, but I also think you have the wrong international technical strategy. That's a whole other thing. Please DM me if you would like to talk about that, but the above should solve your posted problem.
-
I would attempt to get the US site reindexed by whatever means necessary and then check it.
First, I would add unique content to the US page and fetch again. Also make sure the homepage is in the sitemap - I'm not sure it is.
If you can get the US homepage reindexed, cache should work but I think in this case the cache issue is much smaller. The main issue is that your US homepage has been completely deindexed.
-
Matt,
Thank you for taking the time out to look at this, I very much appreciate that. We have not requested any URL removals for the last six months looking within Google Webmaster Console.
There are no manual spam actions for the site and we checked the https://www.google.com/webmasters/tools/change-address?hl=en&siteUrl=www.us.allsaints.com and that hasn't been touched either.
In terms of actions last Friday we changed the meta data for the US, UK, CA, IE domains so they are unique. We also changed the image filenames and alt text as well as some of the copy on the page. After that was done the homepages were submitted to Google index using fetch. I was hoping that those changes would have helped the US appear to be different.
Our other international domain FR, DE, ES, IT are not suffering which lead me to thinking this is a duplicate issue or some how Google is getting confused.
-
Well ... I gave this as thorough a check as I possibly can. Guess what?
It's happening because your www.us.allsaints.com homepage is NOT INDEXED.
- site:fr.allsaints.com (1st result)
- site:es.allsaints.com (1st result)
- site:www.allsaints.com (1st result)
site:www.us.allsaints.com - Nope. You have subpages indexed but not the homepage.
Now, whether that's duplicate content or the massive amount of IP-related spam links to the site is hard to say. But your homepage has been deindexed and because it's not indexed, doesn't show up in the cache.
If you have the site claimed in Search Console, check for penalties. Check that you haven't removed the URL through Google Index > Remove URLs. Check that you haven't done a site move on https://www.google.com/webmasters/tools/change-address?hl=en&siteUrl=www.us.allsaints.com
Once the homepage gets indexed, you should be good to go.
-
Hi Matt,
The first red box highlights I am trying to find the cache from www.us.allsaints.com. The second box shows that Google is returning the UK site which is www.allsaints.com and the third box shows our pop up. The pop up is executed when a customer comes online to a one of our sites and we suggest there is a local version which is better for them e.g. If you are from Germany and come to the UK site the pop will come up suggesting going to the Germany site.
In terms of the x-default page would the override the EN-US hreg lang?
-
Hi Kate,
Yes we are geo targeting www.allsaints.com to the UK
I am based in the UK
I used a US proxy using Incognito
Thank you for getting in touch any help would be appreciated
-
The image you posted a link to doesn't say UK anywhere I can see? Google is returning the x-default from your hreflang tags.
Also, from here I see your .com in both the cache and the SERPs. You don't have an Australia language setting so it seems to be working right.
I'm not sure where you're seeing the issue, though. You have three things highlighted in that pic and they are right, right?
-
You're sending a few mixed signals via hreflang. I need to ask a few questions.
- Are you geotargeting www.allsaints.com to the UK?
- Where are you located?
- How did you do the search attached? From what country? Incognito?
-
Moz had a similar caching issue one week ago (/ugc/ content cached instead of /blog/ pages). They posted this question on Webmaster forum - may be the answers can help you find a solution (there was an answer from John Mu as well).
Dirk
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Homepage disappeared from Google
Hello, Since 2 weeks, our website is losing positions in Google. After years on the first page, we dropped for our main keyword to the 3rd page. Seems that all the positions we lost, were ranking with the homepage. Now, we are on the 3rd page but with a less important page. How is it possible that only the homepage disappeared? Is there any explanation for that? I hope there is an explanation, so we can fix the trouble. Kind regards, Tine
Intermediate & Advanced SEO | | TineDL0 -
Is it possible to rank in google mexico when you don't have a local site?
Hello, someone is asking me why we don't rank in google mexico search engine. I mentioned we don't have a google mexico site, but have a USA site, so we may rank, but not as well as if we had the mexico site. IS there anyway to improve rankings or tips? THanks! Laura Robinson
Intermediate & Advanced SEO | | lauramrobinson321 -
My website is not ranking for primary keywords in Google
I need help regarding some SEO strategy that need to be implemented to my website http://goo.gl/AiOgu1 . My website is a leading live chat product, daily it receives around 2000 unique visitors. Initially the website was impacted by manual link penalty, I cleaned up lot of backlinks, the website revoked from the penalty some where around June'14. Most of the secondary and longtail Keywords started ranking in Google, but unfortunately, it do not rank well for the primary keywords like (live chat, live chat software, helpdesk etc). Since I have done lot of onsite changes and even revamped the content but till now I dont find any improvement. I am unable to understand where I have got structed.
Intermediate & Advanced SEO | | sandeep.clickdesk
can anyone help me out?0 -
Google Indexed my Site then De-indexed a Week After
Hi there, I'm working on getting a large e-commerce website indexed and I am having a lot of trouble.
Intermediate & Advanced SEO | | Travis-W
The site is www.consumerbase.com. We have about 130,000 pages and only 25,000 are getting indexed. I use multiple sitemaps so I can tell which product pages are indexed, and we need our "Mailing List" pages the most - http://www.consumerbase.com/mailing-lists/cigar-smoking-enthusiasts-mailing-list.html I submitted a sitemap a few weeks ago of a particular type of product page and about 40k/43k of the pages were indexed - GREAT! A week ago Google de-indexed almost all of those new pages. Check out this image, it kind of boggles my mind and makes me sad. http://screencast.com/t/GivYGYRrOV While these pages were indexed, we immediately received a ton of traffic to them - making me think Google liked them. I think our breadcrumbs, site structure, and "customers who viewed this product also viewed" links would make the site extremely crawl-able. What gives?
Does it come down to our site not having enough Domain Authority?
My client really needs an answer about how we are going to get these pages indexed.0 -
Site rankings steadily decreasing - do I need to remove links?
Since mid-April, our ranking have been steadily declining. Our two main keywords are 'nuts and bolts' and 'bolts and nuts'. 'nuts and bolts' dropped from 7th to 46th in May and has recovered slightly to 28th, and 'bolts and nuts' moved from 7th to 16th, and is today 24th. Ranking on keywords we specialise in have fared better, but they're fairly niche. 'bsw bolts' has moved from 2nd to 4th, and 'imperial bolts' has moved from 1st to 4th. I think my link profile is the issue. I don't think we've been penalised by Penguin directly (I may be wrong, I don't think we'd be page 2 on such a competitive term as 'bolts and nuts' after Penguin if we had been penalised.), but I think what's happened is that sites that link to us have been penalised, resulting in a knock on effect. Does that sound right? Here's my link profile: <a rel="nofollow" target="_blank">http://www.opensiteexplorer.org/links?site=www.thomassmithfasteners.com</a> I've been slowly building relevant links with prospective customers and kept up a very basic social media profile - just the odd blog post and sharing on Facebook and Twitter. Do I need to delete all the directory links? We do have links from directories that don't look fantastic, more are shown in Webmaster Tools than are listed here. Some of the directories no longer seem to exist, I take it I don't need to do anything and Google will catch up in those cases. Should I attempt to remove (or disavow) all links with names like best-directory etc? Or should I just concentrate on building better links? I'm not sure where to start! Any advice is greatly appreciated. Best Regards, Stephen
Intermediate & Advanced SEO | | stephenshone0 -
SERP Experience After You Resubmit Your Site to Google
Hello Everyone, We suddenly noticed that our keywords fell off the map and discovered that porn had been placed (via.htaccess redirects and masking) on our site. The porn links caused Google to drop us.We scrubbed our .htaccess file and asked Google to reindex our site 3 weeks ago.Does anyone have experience with reindexing?If so, how long were you down and did your keyword positions return eventually?Thanks,Bob
Intermediate & Advanced SEO | | impressem0 -
Our site has been up almost 2 months and no rankings yet?
Our site is www.AkinsSeptic.com. We spent a lot of time on the site and have not received any rankings yet. Can you advise as to what we can do to get this site ranked at all. I know it needs a lot of SEO work and some links, however, it should rank mildly due to the low competition of keywords we are using. Thanks in advance.
Intermediate & Advanced SEO | | Tormz0 -
Getting a site to rank in both google.com and google.co.uk
I have a client who runs a yacht delivery company. He gets business from the US and the UK but due to the nature of his business, he isn't really based anywhere except in the middle of the ocean somewhere! His site is hosted in the US, and it's a .com. I haven't set any geographical targeting in webmaster tools either. We're starting to get some rankings in google US, but very little in google UK. It's a small site anyway, and he'd prefer not to have too much content on the site saying he's UK based as he's not really based anywhere. Any ideas on how best to approach this?
Intermediate & Advanced SEO | | PerchDigital0