Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz Local: Does cancelling change information in business listings?
-
I was reading the FAQ on Moz Local and would like clarification about this question/answer:
What happens to my listings on the sites in your network if I cancel my Moz Local subscription?
Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images.
Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription.
So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local?
Please let me know. Thanks!
-
Hey Dandelion!
We do send a signal to our partners when a listing is cancelled, but that message is effectively just saying "this listing is no longer being managed by Moz". From that point, each aggregator has a different way that they treat that and respond. Most aggregators just metaphorically shrug their shoulders, dissociate our service with the listing in their database and move on, but a couple (namely, Acxiom and Localeze) elect to revert the listing back to its previous form.
I can totally see how the result could feel like a malicious action from our side, but I assure you that we're taking the most mild action possible with each of out partners to simply relinquish ownership of that listing.
I hope this helps to provide some color to the way those relationships work! Let me know if you have any further questions!
-
Sounds like it is what Moz does, not what Localeze and Acxiom do. It seems like the only way they would know to change it back is because Moz tells them to revert.
-
Yep, that's a correct interpretation of what Localeze and Acxiom do when you cancel your Moz Local listing!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz Local business listing
Hello, I just signed up for Moz local, when will all of the directories promised be populated with the information I filled out in the dashboard? It is my understanding, I just fill out my profile on Moz local and all the business listing will be automatically created and updated for me. or do I need to create the account on for example Manta and Forsquare and then you will update the existing account. Please reply back to me with clear answer and instructions to my question. Thank you!
Moz Local | | StreetInjerafood0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Changing Phone Number for all of my Listings
Local Listings - We need to change the phone number. We made a new Facebook but the old one keeps syncing so I need to know how long before we can have the new phone number showing up on all of our other listings
Moz Local | | chroma_marketing0 -
Insider Pages and Citysearch listing issues
On our dashboard, I noticed that our Insider Pages listing (the one with the Insider Pages symbol) is linking to the listing for Citysearch. It is also the same link used for our Citysearch listing. Why is that? I managed to find our Insider Pages listing through a search on Google, but why isn't our Insider Pages listing in the dashboard going to that instead? Secondly, our Citysearch listing is showing a "PowerListings Synced" below the description, which indicates that it is managed by Yext. However, to our knowledge, we have not used Yext for that location. Could that be an issue? If we make an update to our listing, will it still be pushed to Citysearch? Thanks!
Moz Local | | Ree17010 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
Moz Local | | LMcLaughlin0 -
Moz Local users: Specs for Images?
I'm working on the the CSV for Moz Local and I'm wondering about Image and Logo specs. For the five images that are allowed to be uploaded, are there any size specs (width, height and file size) that assures that my images will be likely to be accepted throughout the various Moz Local partners? Same goes for logo specs. Thanks,
Moz Local | | SmileMoreSEO
Erik0
