Refund
-
Hello,
We would like to cancel our account and get a refund for the remaining months.
What are the steps we need to take?
Best Regards
D
-
You can contact with Help team here:
https://moz.com/help/contact/accountHow do I cancel my Moz Pro subscription?
"You can cancel your account by logging into Moz and then heading over to the Billing & Subscription page. From there, just click on the “Cancel Subscription” link. Find out more about this in our Help Hub!"
What happens if I cancel my account in the middle of my subscription period?
"Your account will remain active until the end of the subscription period but will not renew. No refund is processed during this period."I hope that this help you.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Please refund my money
Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.
Product Support | | TanyaAAAS0 -
Solved Expired Trial, refund requested
Hi Moz team, I forgot to cancel my 30 days trial and I have never used it and I do not intend to use it.
Product Support | | GBY91
I just got an email from your side about charging 179 USD just realized after 20 hours.
I would appreciate if you can refund the money and help me out. Please kindly consider 😞 Thanks a lot for your understanding.0 -
I cancelled a day after my billing date. Will i be able to receive a refund?
I signed up for the trial, and i dont plan on renewing the service at this time. I cancelled it as soon as i received the email notification for renewal, will i be able to receive a refund? thanks.
Product Support | | INFINIT_C0 -
My trial just expired and i had forgotten to cancel, I want to refund it please
I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.
Product Support | | heshamfathi0 -
Can you please cancel my subscription and refund the amount
Hi I got charged on my card without my approval and nay knowledge of exact amount before. can you please cancel my subscription and refund the amount immediately as i forgot to cancel free trial and have not used free trial account... also the cost is not approved in my organisation and i cannot bear cost of MOZ on organisation behalf
Product Support | | prashantk180 -
Ref: Refund
My trial just expired and I had forgotten to cancel. I just got 99$ debited from my account and i don't want to continue this moz tool , so please refund my money. I am just a student I can't afford this software, please refund my money. And please make it fast. My Account email ID: bagailucky@gmail.com Thanks in advance
Product Support | | SamBagai0 -
Refund
Where can I contact customer support? I've sent several emails and no answer back. Is this company a scam? My trial just expired and I had forgotten to cancel. This is terrible. No phone numbers and no support ticket. How can I subscribe to a ghost company? Ulymar.
Product Support | | uly40