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Yext Listings: Why don't I see new inbound links?
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The company I work for recently switched over to Yext to manage the local listings for our 275+ locations. Our listings have now been live with Yext for over 3 weeks and I'm wondering A. when should I expect to see new inbound links from these yext listings? and B. In what ways can I expedite the process?
I've already re-crawled our site, but is there anything else I can do? This is my first experience with Yext so any thoughts or suggests about how to get the most out of the product would also be appreciated.
Thanks,
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You most likely won't see any new links from Yext because they use a URL redirect on all sites they control. Check the live listings an confirm. If you're using Yext for link building/gaining do-follow links on directories... It's probably best to consider alternative options. Most of the links to your website from those directories will actually pass through a redirect set up by Yext, then land you at the final destination (your website). One benefit of that redirect is so they can track click data in your Yext dashboard.
I could be wrong, but you should check and see if you're seeing any new links from a Yext subdomain. I haven't used Yext in a while, but I remember seeing a redirect for past clients (when I was working in an agency. That might be worth checking out.
Either way, you should have reporting in your Yext dashboard on all the listings that are live. Once again I'll stress that you should not be using Yext simply for building links.
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