Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Local SEO
    4. Local Website Optimization
    5. Applying NAP Local Schema Markup to a Virtual Location: spamming or not?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Applying NAP Local Schema Markup to a Virtual Location: spamming or not?

    Local Website Optimization
    3
    4
    1278
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • RosemaryB
      RosemaryB last edited by

      I have a client that has multiple virtual locations to show website visitors where they provide delivery services.   These are individual pages that include unique phone numbers, zip codes, city & state.  However there is no address (this is just a service area).

      We wanted to apply schematic markup to these landing pages.  Our development team successfully applied schema to the phone, state, city, etc.  However for just the address property they said VIRTUAL LOCATION.  This checked out fine on the Google structured data testing tool.

      Our question is this; can just having VIRTUAL LOCATION for the address property be construed as spamming?  This landing page is providing pertinent information for the end user.  However since there is no brick and mortar address I'm trying to determine if having VIRTUAL LOCATION as the value could be frowned upon by Google.

      Any insight would be very helpful.

      Thanks

      1 Reply Last reply Reply Quote 1
      • RosemaryB
        RosemaryB last edited by

        Excellent response Marcus.  Thanks for your feedback.

        1 Reply Last reply Reply Quote 0
        • Marcus_Miller
          Marcus_Miller last edited by

          Hey Rosemary

          This is against the guidelines for local businesses so could be problematic

          Ref: https://support.google.com/business/answer/3038177?hl=en-GB

          "If your business rents a temporary, "virtual" office at an address that is different from your primary business, do not create a page for that location unless it is staffed during your normal business hours."

          If we take a look at the schema page for a local business we can see that this markup is ideally for a physical business

          ref: https://schema.org/LocalBusiness

          "A particular physical business or branch of an organization. Examples of LocalBusiness include a restaurant, a particular branch of a restaurant chain, a branch of a bank, a medical practice, a club, a bowling alley, etc."

          So - to go back to your question I am not sure it is spam as such but it is incorrect in how you are using the mark up. This is not a 'physical business or branch of an organisation' and as such the schema markup is used incorrectly. I would remove the schema markup in this instance.

          However - there is no reason why you would not have a location pages for a service area - none at all and you can do these pages well and they can provide real value to a customer in the targeted location. They won't rank in the local pack but they may well rank in the organic results below (or be used for paid traffic)

          I wrote about location landing pages in some depth here:
          http://searchengineland.com/local-seo-landing-pages-2-0-222583

          Hope that helps clear things up for you. 🙂

          Cheers
          Marcus

          1 Reply Last reply Reply Quote 2
          • PatrickDelehanty
            PatrickDelehanty last edited by

            Hi there

            I would take advantage of Schema that allows you to markup serviceArea, and also review Google's "Service-area businesses on Google" resource. It allows you to mark "I deliver goods and services to my customers at their locations". Please follow these rules. You shouldn't need to create a listing for each city you service if you tell Google via Google My Business and Schema.

            Let me know if this makes sense or if you need anymore help! Good luck!
            Patrick

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • GoogleAlgoServant

              Unsolved Duplicate LocalBusiness Schema Markup

              schema markup schema local seo technical seo

              Hello! I've been having a hard time finding an answer to this specific question so I figured I'd drop it here. I always add custom LocalBusiness markup to clients' homepages, but sometimes the client's website provider will include their own automated LocalBusiness markup. The codes I create often include more information. Assuming the website provider is unwilling to remove their markup, is it a bad idea to include my code as well? It seems like it could potentially be read as spammy by Google. Do the pros of having more detailed markup outweigh that potential negative impact?

              Local Website Optimization | | GoogleAlgoServant
              0
            • Greenery

              Service Area Location Pages vs. User Experience

              I'm familiar with the SAB best practices outlined here. Here's my issue: Doing local landing pages as described here might not be ideal from a user experience point of view. Having a "Cities We Serve" or "Service Areas" link in the main navigation isn't necessarily valuable to the user when the city-specific landing pages are all places within a 15-mile radius of the SAB's headquarters. It would just look like the company did it for SEO. It wouldn't look natural. Seriously, it feels like best practices are totally at odds with user experience here. If I absolutely must create location pages for 10 or so municipalities within my client's service area, I'd rather NOT put the service areas as a primary navigation item. It is not useful to the user. Anyone who sees that the company provides services in the [name of city] metropolitan area will already understand that the company can service their town that is 5 miles away. It is self-evident. For example**, who would wonder whether a plumbing company with a Los Angeles address also services Beverly Hills?** It's just... silly. But the Moz guide says I've got to do those location pages! And that I've got to put them high up in the navigation! This is a problem because we've got to do local SEO, but we also have to provide an ideal experience. Thoughts?

              Local Website Optimization | | Greenery
              1
            • micromano

              Listing multiple schema Things (e.g. Organization, LocalBusiness, Telephone, Locations, Place, etc)

              Greetings All, My law office features many pages with what are essentially directory listings (names, addresses, and phone numbers of places, agencies, organizations that clients might find helpful). Am I correct in assuming that using schema for each of these listings might cause confusion for search engines? In other words, are search engines looking for schema on pages or sites to tell them only about the company running that page or site, or do search engines appreciate schema markup to tell them about all the pieces of content on the pages or that site?

              Local Website Optimization | | micromano
              0
            • WeAreDigital_BE

              Local SEO - Adding the location to the URL

              Hi there, My client has a product URL: www.company.com/product. They are only serving one state in the US. The existing URL is ranking in a position between 8-15 at the moment for local searches. Would it be interesting to add the location to the URL in order to get a higher position or is it dangerous as we have our rankings at the moment. Is it really giving you an advantage that is worth the risk? Thank you for your opinions!
              Sander

              Local Website Optimization | | WeAreDigital_BE
              0
            • hopkinspat

              Title Tag, URL Structure & H1 for Localization

              I am working with a local service company. They have one location but offer a number of different services to both residential and commercial verticals. What I have been reading seems to suggest that I put the location in URLs, Title Tags & H1s. Isn't it kind of spammy and possibly annoying user experience to see location on every page?? Portland ME Residential House Painting Portland ME Commercial Painting Portland Maine commercial sealcoating Portland Maine residential sealcoating etc, etc This strikes me as an old school approach. Isn't google more adept at recognizing location so that I don't need to paste it In H1s all over the site? Thanks in advance. PAtrick

              Local Website Optimization | | hopkinspat
              0
            • Etna

              Call Tracking, DNI Script & Local SEO

              Hi Moz! I've been reading about this a lot more lately - and it doesn't seem like there's exactly a method that Google (or other search engines) would consider to be "best practices". The closest I've come to getting some clarity are these Blumenthals articles - http://blumenthals.com/blog/2013/05/14/a-guide-to-call-tracking-and-local/ & the follow-up piece from CallRail - http://blumenthals.com/blog/2014/11/25/guide-to-using-call-tracking-for-local-search/. Assuming a similar goal of using an existing phone number with a solid foundation in the local search ecosystem, and to create the ability to track how many calls are coming organically (not PPC or other paid platform) to the business directly from the website for an average SMB. For now, let's also assume we're also not interested in screening the calls, or evaluating customer interaction with the staff - I would love to hear from anyone who has implemented the DNI call tracking info for a website. Were there negative effects on Local SEO? Did the value of the information (# of calls/month) outweigh any local search conflicts? If I was deploying this today, it seems like the blueprint for including DNI script, while mitigating risk for losing local search visibility might go something like this: Hire reputable call-tracking service, ensure DNI will match geographic area-code & be "clean" numbers Insert DNI script on key pages on site Maintain original phone number (non-DNI) on footer, within Schema & on Contact page of the site ?? Profit Ok, those last 2 bullet points aren't as important, but I would be curious where other marketers land on this issue, as I think there's not a general consensus at this point. Thanks everyone!

              Local Website Optimization | | Etna
              1
            • KempRugeLawGroup

              Yoast Local SEO Reviews/Would it work for me?

              Hi everyone, I'm looking for some feedback on Yoast Local SEO, and if you think it'd work for our site. www.kempruge.com. Our site is a wordpress site, and there's nothing about it, off the top of my head, that makes me think it wouldn't work, but I've been wrong before. We do use All-In-One SEO, not the Yoast plugin, so I'm not sure if that's compatible.or would cause a problem? (The reason we use All-In-One and not Yoast is because that's what we had when I got here, and I'm worried what would happen if we switched). Also, we have three offices, and I need to be able to do local seo for all three. I know Yoast says it supports multiple offices, but I'd feel more comfortable if someone on here let me know from his/her experience that it did. Anything else you want to add about Yoast Local, I'm all ears! Thanks, Ruben

              Local Website Optimization | | KempRugeLawGroup
              0
            • SarahCollins

              How Best to do implement a Branch Locator for a Website with invididual location category pages

              Hi All, We have an ecommerce Website with multiple locations for our stores and we currently display separate location specific pages for the different categories and sub categories. This has helped us previously to rank well for local search in each of the areas we have a store but over the last few months since humingbird, our local rankings on some things have dip a little . We want to implement a branch locator of some description to improve the user experience. From looking at other websites with branch locators, they tend to a separate button/page with which you can search for a branch etc. However, they don't have location specific pages. My query is should I do it so if  a user comes in on a specific category location page and follows it through to product page , then to have a tab on the product page displaying the local branch from which he can come in. My thinking here is that , is that it would help confirm my local citations and help improve local rankings. Or Should the local branch be displayed on the local category pages instead or as well ?. If a user comes in from the homepage or not on a specific location page, then the branch locator will allow them to search for a specific branch. Should I also put in a branch locator as a separate page or can It be in more places. I don't want to damage anything which may have an effect on rankings due to citations and NAP on the location specific pages. Any advice or good examples to look at would be greatly appreciated thanks Sarah.

              Local Website Optimization | | SarahCollins
              1

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.