Error when generating secret API key
-
Hi, I am trying to generate an API key for the past 24 hours and I keep on getting the same vague explanation (attached below) of the error. Help Hub had no responses regarding the error also.
"Oops - Something went wrong while trying to get your API Credentials. Please try again or check out the Help Hub if you are still experiencing issues."
Appreciate any assistance on solving this issue.
Thanks!
Ian
-
Hey Ian,
So sorry for any trouble generating your credentials! Unfortunately, we had a series of outages this week that were likely the culprit here.
It looks like you were able to successfully get your key up and runnin' by now, but let me know if there's anything else you need help with! Cheers
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Regarding Moz API token password update
Hi, In March we have updated password for MOZ API and used in our application it worked, but currently the updated password is not working and in the MOZ site the old password is shown and its active. We are using Legacy username and password.
API | | NickAndrews
We see that 5 tokens can be added for API, if we add 2 tokens both will be active.
We are currently using free services. Please help us resolve this issue.0 -
Unsolved "The account does not have access to that quota" - API v1 URL Metrics
Hi! On one of our servers we get the message "The account does not have access to that quota" when pulling data for v1 URL Metrics endpoint in the API.
API | | aheitzman
This only happens on one specific server, others have worked flawlessly. Any idea of what might be going on? Thanks0 -
How frequently is the Search Volume update for each keyword? API for Search Volume?
Subject pretty much says it all... How frequently is the Search Volume update for a given keyword? Is there an API call that would include keyword-specific Search Volume for one or more keywords? Thank you.
API | | ToddLevy0 -
Connect to API
Hello Very often, when we connect to the API we get http error 401. We make some reconnections. How solve this problem? Request: https://lsapi.seomoz.com/linkscape/url-metrics/?AccessID={MY AccessID}&Expires=1478887421&Signature={MY Sig} Body: ["slemma.com"] Response: {
API | | SlemmaDev
"status" : "401",
"error_message" : "Permission denied: bjeacbehaehnbmhibjgnamekcheocbfcddeaci"
} Thanks!0 -
Error with the MozBar
Hi Mozzers I am geting this very annoying message keeps popping up "Confirm Oops! Something went wrong while trying to get your API Credentials. Please try again or check out the Help Hub if you are still experiencing issues" Issue is I cant even read it on my screen as it gets cut off and there is no scroll so had to copy and past into word to be able to read it. I had the issue for the last sever hours, is this my account or more general. Thanks Andy
API | | Andy-Halliday0 -
Mozcheck.com not working with API, anyone else having this problem?
We have been using MozCheck.com with our API for 3 years, today it stopped working. Our account is in good standing, nothing has been changed.
API | | troytlb0 -
What happens if I go over my Mozscape api free limits?
Hello,
API | | FPK
I just started using the free version of Mozscape and I fully understand there are limits and charges under this category. However to avoid any costly surprises, I like to know:
What happens when I get near my usage limit?
What happens when I just hit the limit?
What happens when I past the limit? Along with my questions, Is there any alert systems to let me know when I get to the range of said limit, like an email?0