Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do you delete an admin user in wordpress that wont delete
-
I hired an indian company to do some work on three sites that I own. I used a freelancing platform and they have been banned and now when i check in my wordpress sites, the admin user will not delete. Everytime i try and delete them it comes back. I change the password and the email address, but when i check a couple of hours later it comes back again, giving them full control over my sites which they are playing around with. any help would be great.
I have tried going into the cpanel but it still will not delete. my hosting company has tried to delete them but it is not working
-
Hi there!
Sorry to to hear that you are having trouble deleting a WordPress user. I'm sure that is very frustrating.
I found this link that might provide the answer you are looking for: http://www.wpexplorer.com/delete-wordpress-admin/
Hope this helps!
-
I believe this is what you are looking for:
http://www.wpexplorer.com/delete-wordpress-admin/
If you have a developer inhouse, I am sure they will be able to do that easily.
-
They don't happen to have multiple logins (different users) do they and keep creating a new user for themselves.
I would recommend changing your password, and then looking at all the other users - do you know them or can they be deleted.
At least you did it the right way and created them a login, the amount of people I know who they just sent across their own login details.
If its not the first option, please let me know I do have another idea - but the above idea is the easiest to explain and fix.
Thanks
Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to Boost Your WordPress Website Speed to 95+ (Without Premium Plugins)
I'm reaching out for some advice on improving my WordPress website's speed. I'm currently using a free theme for this fusion magazine and aiming for a score of 95+ on Google PageSpeed Insights. I'm aware that premium plugins can significantly enhance performance, but I'm hoping to achieve similar results using primarily free solutions and manual optimizations.
Technical SEO | | mohammadrehanseo0 -
Deleting Tags Properly - Advice Needed
I have over 18,000 tags. Needless to say, most of them are relatively useless to the user and generate no traffic, while cluttering the site. (I use Wordpress.) My plan is to delete tags, but I want to do so safely as to not accumulate website errors. (Tags pages are noindexed.) What process should I take here? Here was my basic plan (any help is appreciated). 1. Find irrelevant tags that are connected with hardly any posts. 2. Go into the post, and remove said tag. 3. Now, with a tag having a 'count' of 0, I go into Tags, and delete it. Safe, right? But now it seems those tag pages just turned into 404s "Uh-oh...Page not found!" Where do I go from here? Create 410's? Thanks Mike
Technical SEO | | naturalsociety0 -
Can I safely delete unused tags??
Can I safely delete unused tags, ones with 0 posts connected to them? Thanks, Mike
Technical SEO | | naturalsociety0 -
Ranking penalty for "accordion" content -- hidden prior to user interaction
Will content inside an "accordion" module be ranked as non-hidden content? Is there an official guide by google and other search engines addressing this? Example of accordion element: https://v4-alpha.getbootstrap.com/components/collapse/#accordion-example Will all elements in the example above be seen + treated equally by search engines?
Technical SEO | | houlihanlokey1 -
User Agent -teracent-feed-processing
Does anyone knows some info about "teracent-feed-processing" user agent? IP's from which user agent reside: 74.125.113.145, 74.125.113.148, 74.125.187.84 .... In our logs, 2 out of 3 requests are made by it, causing server crash.
Technical SEO | | propertyshark0 -
how to set rel canonical on wordpress.com sites
I know how to do this with a wordpress.org site but I have a client that does not want to switch and without a plugin I am lost. any help would be greatly appreciated. Jeremy Wood
Technical SEO | | SOtBOrlando0 -
.%E2%80%9d breaking the URL in wordpress
My wordpress URL is breaking and there are 5000 not found urls in webmaster due to some code being added %E2%80%9d. This code stands for double quotation marks - " Now the question is, where has my site gone wrong? I will tell you the changes which i have made Deleted a Vbulletin forum - Half of the errors are due to the forum being deleted directly Upgraded to Wordpress 3.3 (crawl errors did not show on the same day. Much later) Upgraded to Blue host pro (crawl errors did not show on the same day. Much later) These are some of the speculations. But nonetheless i have no idea why this is happening. To give further hints, the Home page URL is being added to the original URL. http://www.marketing91.com/article/http://www.marketing91.com http://www.marketing91.com/article/http://www.wrodpress.org So these are a list of problems i am facing in URL. Now i have no idea why this is happening. I can account for the deletion of a vbulletin forum. But that accounts only for half of the crawl errors. So any replies or answers??
Technical SEO | | hith2340 -
How do I add meta descriptions to Archives in Wordpress?
My most recent crawl returned a number of 'missing meta description' errors, and when I checked individual URLs, it turned out they were Wordpress Archived pages - for individual months and days (e.g. http:// .../2011/01). What's the best way to go about adding descriptions to these pages, if at all? Or should I have these pages not be indexed? I am using the All in One SEO plugin, so maybe there is an easy fix through this plugin, or it may be the cause of these errors? Any help is appreciated, thanks in advance! **EDIT After looking it up further, I have decided to use noindex for Archives, which should solve my problem right? Or is there a benefit to having those archived pages?
Technical SEO | | NetPicks0