Show Unique User Goal Completions in Analytics Instead of Totals
-
Hello Everyone,
Currently within Google Analytics, I have a mostly unfiltered view and several goals setup.
One of my goals is tracking the download of an eBook (setup to track visits to the 'success' page of the download).
At the moment (as I understand it), that tracks "TOTAL" goal completions.
So, if the same user/person downloads the eBook twice, I will see 2 goal completions.
What I'm trying to figure out is how to generate a report or view or something that tells me how many "unique" users have downloaded the eBook.
Is this possible to do? And, can I do it using past data or do I have to setup a new filter that would only track unique users going forward?
Thanks in advance.
-
Hi Robert,
Absolutely, that's correct - it will only count as one conversion.
If a user comes back and downloads it again, that will be from a new 'session' and yes, this will be another goal conversion.
Personally, I don't know any way of looking at Goals by unique users as it's typically a session level metric.
Sorry I can't be any more help.
Sean
-
Thanks Sean.
i just want to clarify something to make sure I understand.
if I have a goal that is a user going to "/ebook-success.html", then you are saying if a user hits that page twice in one session, it will only count as ONE goal conversion (not two)?
But, if that user comes back a couple weeks later and download the ebook again, at that point will it track another goal conversion?
Is there any way to track goals based on unique users only (provided GA can track them as a unique user based on cookies, inassume).
Thanks!
-
Hi Robert,
Goals will only trigger once per session - it's only GA events that fire multilple times, but there is the ability to view 'unique events' within Google Analytics.
To use your example, as a 'Goal' in Google Analytics, downloading an eBook twice or downloading multiple eBooks in a session will only trigger one Google Analytics goal completion - effectively this is the 'unique' metric you're looking for.
I hope this helps!
Sean
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do the clickable images on pages are bad that they will increase bounce rate and distract users?
Hi Moz community, I'm trying to get some helpful answers on this. We are planning to employ clickable images on our website pages which opens in new tab if users click on them. This is to make sure that they can see the large screenshots of our product. I wonder will this increase the bounce rate and drop the rankings. Please share your experience and guidance on this. Thanks
Conversion Rate Optimization | | vtmoz0 -
What kind of home page need to be, to show good results of SEO?
Hello, i have couple questions about new home page building. I want to start build new home page to replace old one. At this moment my home page is obsolete and shows low conversion. My costumers often have negative thoughts about existing one. My knowledges in coding is weak, where should i pay more attention to design, to section placement, to pictures and video gallery? Can hosting positively or negatively affect to SEO results? How to make the new website load faster? Here's my website's example. http://www.skydas.lv http://www.m-lux.lv http://www.sosdienests.lv Thank you very much, waiting for replay.
Conversion Rate Optimization | | Felter0 -
User Testing a Website
Hello We're soon going to be embarking on a fairly major site overhaul and while this isn't a particularly SEO related question, I’m keen to integrate user feedback quite heavily in this process and would appreciate your opinion as how best to collect this feedback. These are the kind of questions that I would like to pose: Is it clear when you visit the site, what it is that they do? What is your first thought about the site when you visit it? On the homepage, where is your eye drawn to immediately? When wishing to purchase a product, would this product page draw you into the sale? Do you get a general feeling of trustworthiness on the site? Using the series of drop downs on the homepage, please choose any product and follow the process through to the checkout. Did you feel that this was engaging throughout? Rather than yes/no answers I’d like the user to spend a good 5-10 minutes giving their detailed opinions so that we can gain some genuine inspiration on how best to improve the site. What would be the best method of collecting this data? I was thinking perhaps Amazon Mechanical Turk but the thrust of the work offered there seems to be so diverse that I’m not sure we’d get people in tune with offering the kind of detailed answers that I’d be hoping for. Thanks for your help.
Conversion Rate Optimization | | ChrisHolgate0 -
Help! Tracking Conversion Source of Specific Users: Possible? How?
Just as an example, let's say we generate a website lead from John Smith. Can we trace John Smith's activity back through AdWords or Analytics to see exactly where he came from and (with AdWords for example) what keyword he typed in before clicking our ad and converting? Thanks for the help!
Conversion Rate Optimization | | RickyShockley3 -
Does anyone have a form solution which would allow for specific website visitor information (keywords, path, etc...from Google Analytics), to be passed to a form submitted by that user which could be passed to a Zoho CRM lead record?
Looking for form analytics which offers: security, CSS integration, capture of Google Analytics data, integration with Zoho CRM.
Conversion Rate Optimization | | greenefficient0 -
Is it better to get a new site instead of maintaining a category? I'm stuck.
If you had a website "Food for Dogs" and: Food for German shepherds was improving in search traffic & conversions Snack Food for German shepherds had no change and never resulted in conversions but resulted in many leads for #1 Food for Poodles was unchanged but improving conversions Here's the kicker... Food Container for Dogs was super high traffic but with no conversions or any activity to other categories Would you redirect "food container for dogs" to a different site and delete that tab from the original site completely? It's still related but does not offer any $ value or leads to any of the other categories. Just note that we have a different interest in this category that will support the other categories at one time, but not any time soon. We also have a major group on LinkedIN that's grown to thousands of members for the "food container for dogs" category. On top of it all, the "food container for dogs" has been increasing in rank on Google for several keyphrases to positions 2-5 (nationally) Other important question: Would keeping "food container for dogs" influence the ranking of the other keywords? (by dilution of the site's PR or any other reason?)
Conversion Rate Optimization | | HMCOE0 -
Query: Analytics Goal Conversion
Please see the attached image. Can anyone please explain the attached image. Goal Overview tab says 8 Goals. but in the attached image says, 3 visitors finished, I've even set the required step as well, so it is also not possible to goal might have completed from any other page. Thanks llSj0
Conversion Rate Optimization | | Visiblics0 -
Setting Up Ecommerce Tracking for Google Analytics?
Hello SEOmoz members, this is my first forum post, so i hope that it goes well. my question for today is, How can i set up set up Ecommerce Tracking for Google Analytics, if my website Does NOT use a Shopping Cart tool? I am currently SEO'ing a couple of Translation Service websites, and the Ordering System is a little different from the regular Shopping Cart tool that you would normally find on a Product website. so far i have added the analytics code to all the pages so i can track my SEO efforts, but is there no way to track the sales from each visitor if the website only provides Quotes? the website has a Quote form setup into 3 steps, and at the end of step 3, a general price is generated for the visitor and a CSR is supposed to contact them to completete the order. we can normally see the total orders and clients in our own system, but does anyone have any way to combine SEO with this information, like how google analytics Ecommerce can? if anyone could provide any helpful information, i would be very Greatful. thank you!
Conversion Rate Optimization | | misterSEO0