My direct traffic went up and my organic traffic went down. Help!
-
So on Oct. 21, our direct traffic increased 3x and our organic traffic decreased 3x. And it has been that way ever since. Almost like they flip flopped. Additionally, that was the same day I started retargeting to our site. I have tagged all the links from the ads and they're being counted as google paid clicks in GA. And our accounts are linked. I am just dumbfounded as to how this could happen.
-
Hey Arnold Ambiel,
cheguei a esse tópico porque estava tendo um problema como o seu. O tráfego orgânico e direto foram revertidos. Vi que você tinha esse problema em 2016 e o meu ocorreu em junho.
Você encontrou alguma solução para esse problema? -
haven't checked yet but did find this article about serp sitelink changes on the exact day i saw traffic drop.
-
Awh, shucks! Thanks for the kind words!
I look forward to seeing what you find! Let me know if I can help any further!
Regards,
Trenton -
It's contributions like Trenton's above that make me love the Moz community. I will check all that you suggested and report back.
-
I'm going to chime in here as the conversation has already started from which I want to reference a few items.
While Sean is correct that there is a redirect on page load, - which is weird & not likely optimal - the redirect isn't causing the UTM parameters to be dropped here.
If you check the Network tab of the debug console of Chrome you'll see the two requests for the URI you listed above. If you click the requested file (in the network tab) & navigate to the 'Headers' tab you will see that Query String Parameters are still there & being passed.
Now let's circle back to the original problem & see if we can't get to the bottom of it!I checked out the graph you linked and while it does seem that there's an inverse correlation there, I wouldn't assume too quickly that they switched. I would encourage you to dive into the data a little bit more. Specifically:
-
I would use Google Search Console's Search Analytics (the actual interface, not the section in Google Analytics) & look to see if the number of clicks around that same time changed much.
-
If there is a noticeable change, dive into the keywords & Landing Pages that saw the shift
-
If there is not a noticeable change, we can cross an actual organic change off our list.
-
I would also look at the change over that period in GA's landing page report. Look to see if there are any pages that saw a gain/loss over the period in question.
-
If there is, add a secondary dimension of medium & see where the change lies
-
If not, mark it off
-
The final door I would check is the changes that were made for remarketing
-
What if any changes were made within Google Analytics? Specifically the admin portion, while I'd check all changes you may have made here, I'm specifically curious if you may have added the URL Query Parameters as exclusions?
-
Were any tags, tracking codes, etc added during this time & are the implementations correct?
If you dive into these and summarize your findings here, I'll be more than happy to help you further. Though, I have a hunch that the answer is behind one of these doors.
Good luck!
Trenton -
-
thought i'd add the GA graph that shows the switch
-
so would a JS redirect make the session count as direct traffic?
-
Hey,
It looks like there was a JS redirect in place that redirects users to a fresh page view of the same page - don't know if this might be something having an effect?
I used Ayima Redirect Tool for chrome to find this - see the screenshot attached.
Hope this helps,
Sean
-
Thanks Sean!
Here is the final URL:
http://www.oneworldplayproject.com/buy-bulk-soccer-balls/?utm_medium=cpc&utm_source=google&utm_campaign=bulk&utm_content=bulk10&utm_term=300Here is the URL in the ad that people could type in. This is a redirect to the www. version:
oneworldplayproject.comAlso, these are only image ads so there is no display URL being shown.
I am also curious why Organic would drop though. But let's play this out first.
-
Hi there,
Although you say you've tagged your ad traffic correctly, it sounds like your UTM tracking isn't set up correctly - 95% of the time wrong tracking from ads forces a sudden unnatural increase in Direct traffic. The other possibility is that you're sending traffic to a page that's then redirecting to your site which may trim off the UTM tagging and force the traffic as 'Direct'.
Give me an example of one of the URLs you've tagged up and I'll see if anything is going wrong.
All the best,
Sean
-
direct traffic can be from bookmarks and such, as well as it could depend on proper implementation of ads and retargetting too.
That does seem a bit odd of a coincidence though, I have never dealt with such a switch scenario like that and to that degree, I have only seen more negligible or at least less worrisome amount of such changes in the past which we ended up not spending time to find out what was the underlying sitch with it as it corrected itself as a trend after a short period of time.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Revenue Drops from Organic
Hi We've started to see steady drops in revenue since Jan 22nd each day & I can't seem to pinpoint why. We aren't seeing a drop in traffic for those pages, but we have seen ranking drops in other areas. The main revenue drops are coming from the homepage - it seems like a downwards trend - any ideas at how I can pinpoint the issue? https://www.key.co.uk/en/key
Intermediate & Advanced SEO | | BeckyKey0 -
Keywords and keyword traffic
Hi I am struggling to know what keywords i should be targeting and how the website should be best optimised for said keywords. The website offers bespoke service in the lake district UK a popular tourist destination, The business operates within say a 30 km riadus of the area. So target vistors to the website would specifically be looking for services in the lake district. The trouble is for many targeted keywords for the area are quite low or no data shown. For example: tipi camping lake district, tipi hire lake district, Glamping lake district However nationally keywords for the service have a lot higher traffic i.e. tipi hire or tipi camping, glamping what keywords should be my target? and should I targeting my website for? I don't want to target customers looking for these services outside of the lake district and also by targeting keywords without the term lake district means my competition is greater as i'm competing with the whole of the Uk for serivces It can't provide. please advise thanks
Intermediate & Advanced SEO | | Bengo-990 -
Please help on this penalized site!
OK, this is slowly frying my brain and would like some clarification from someone in the know, we have posted multiple reconsideration requests the regular "site violates googles quality guidelines" .."look for unnatural links etc" email back in March 2012, I came aboard the business in August 2012 to overcome bad SEO companies work. So far i have filled several disavow requests by domain and cleared over 90% of our backlink profile which where all directory, multiple forum spam links etc from WMT, OSE and Ahrefs and compiled this to the disavow tool, as well as sending a google docs shared file in our reconsideration request of all the links we have been able to remove and the disavow tool, since most where built in 2009/2010 a lot where impossible to remove. We managed to shift about 12 - 15% of our backlink profile by working very very hard too remove them. The only links that where left where quality links and forum posts created by genuine users and relevant non spam links As well as this we now have a high quality link profile which has also counteracted a lot of the bad "seo" work done by these previous companies, i have explained this fully in our reconsideration request as well as a massive apology on behalf of the work those companies did, and we are STILL getting generic "site violates" messages, so far we have spent in excess of 150 hours to get this penalty removed and so far Google hasn't even batted an eyelid. We have worked SO hard to combat this issue it almost feels almost very personal, if Google read the reconsideration request they would see how much work we have done too remove this issue. If anyone can give any updates or help on anything we have missed i would appreciate it, i feel like we have covered every base!! Chris www.palicomp.co.uk
Intermediate & Advanced SEO | | palicomp0 -
Where do I start? A little overwhelmed - Really appreciate any help.
Hello everyone, I was hoping to be able to get some advice if at all possible. I'm know there's some really skilled people on these forums. I'm not sure of the etiquette of posting links so if it's crossing the line to post the link of the site I'm working on please let me know. I was just hired as the Director of Digital Marketing for a decent sized company. I have a lot of experience with PPC, media buys and digital integration but unfortunately I'm a noob with SEO. I'm trying to learn as quickly as possible, and I'm reading everything I can (including everything I can find from Rand) The issue is that I have to start somewhere but there's so much that needs to be done that I'm getting a bit lost. We used to have 3 separate sites that ranked really well for our main keywords on Google, but with the growth of our company we consolidated the different market sites into one main one and 301'd the older ones. In doing so we lost nearly all of our search rankings. Our current site is: Http://www.GoldMaxUSA.com/ Does anyone have any advice on where to dive in here? I'm currently paying a ton each month for traffic through search PPC and contextual display, along with a bunch of geographically targeted brand awareness display campaigns, and I really need to show some progress on our organic search. Thanks in advance for any help!
Intermediate & Advanced SEO | | JFritton0 -
Multiple language websites help in pagerank?
My website is in portuguese. If I make a english version and include it at google.com, it will increase my overall page rank?
Intermediate & Advanced SEO | | Naghirniac0 -
Organic Search Problems?
Hey guys, I am in need of a little help! I am currently an aspiring SEO (trying to absorb as much information as I can and implement changes to help my site organically)... Most of my experience revolves around SEM. That being said, I have a problem. My site is doing well through paid search... great quality scores, etc. However, the content on my site (and even my site as a whole) does not "appear" to rank well in Organic. To explain further... My site is federalautoloan.com... and when I type in exact article names (or even federal auto loan) into Google, nothing shows up. And yes, my content is all original/unique content. I've even recently added a unique Calculator to my site. site:federalautoloan.com in the search bar shows results for all of my pages... but it just seems as though Google does not like my site for some reason. At least in Organic. The odd thing is, none of my other sites have this problem. Do you guys have any advice? The only thing I can think of is that somehow my 301 redirect was performed improperly. Yes, I had a permanent redirect performed on my site about 4 months back. The URL we were using prior just wasn't performing as well in Paid Search. But seeing as how that is the preferred method by Google... I'm really at a loss... Again, my site is FederalAutoLoan.com. Any help would be GREATLY appreciated. Even generic SEO advice would be appreciated. Edit: Two other things to note... I have plugged my site into the SEOmoz Pro tool... the tool is not showing any issues for my site. I am also making use of Google Webmaster Tools and the only error that shows up for my site is a Soft 404 for one of my pmcs... Not sure why it is even pulling one of my pmcs... but as far as I can tell, there really shouldn't be any problems. Note on the 404 for anyone who might give a response on that issue... http://www.seoconsultants.com/tools/headers returns a 200 OK response. Edit2: Question presented below.
Intermediate & Advanced SEO | | WPColt0 -
Need some help with a tricky 301
I can't find anything online that deals with this issue. I have a page getting indexed by Google at mydomain.com/widgets and I don't know why. No links to it anywhere. The page it is closest to is mydomain.com/reviews/widgets and so I tried to set up a 301 to point one to the other. The problem is each individual widget review is at mydomain.com/widgets/reviews/products/widget-name and so when I redirect /widgets to mydomain.com/reviews/widgets it also redirects each individual product to mydomain.com/reviews/widgets/reviews/products/widget-name. Is there some way to just redirect /widgets without having it affect each product review? I cannot change URL structure either, nature of the site. Any ideas?
Intermediate & Advanced SEO | | DanDeceuster0 -
Duplicate Content Help
seomoz tool gives me back duplicate content on both these URL's http://www.mydomain.com/football-teams/ http://www.mydomain.com/football-teams/index.php I want to use http://www.mydomain.com/football-teams/ as this just look nice & clean. What would be best practice to fix this issue? Kind Regards Eddie
Intermediate & Advanced SEO | | Paul780