Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
My direct traffic went up and my organic traffic went down. Help!
-
So on Oct. 21, our direct traffic increased 3x and our organic traffic decreased 3x. And it has been that way ever since. Almost like they flip flopped. Additionally, that was the same day I started retargeting to our site. I have tagged all the links from the ads and they're being counted as google paid clicks in GA. And our accounts are linked. I am just dumbfounded as to how this could happen.
-
Hey Arnold Ambiel,
cheguei a esse tópico porque estava tendo um problema como o seu. O tráfego orgânico e direto foram revertidos. Vi que você tinha esse problema em 2016 e o meu ocorreu em junho.
Você encontrou alguma solução para esse problema? -
haven't checked yet but did find this article about serp sitelink changes on the exact day i saw traffic drop.
-
Awh, shucks! Thanks for the kind words!
I look forward to seeing what you find! Let me know if I can help any further!
Regards,
Trenton -
It's contributions like Trenton's above that make me love the Moz community. I will check all that you suggested and report back.
-
I'm going to chime in here as the conversation has already started from which I want to reference a few items.
While Sean is correct that there is a redirect on page load, - which is weird & not likely optimal - the redirect isn't causing the UTM parameters to be dropped here.
If you check the Network tab of the debug console of Chrome you'll see the two requests for the URI you listed above. If you click the requested file (in the network tab) & navigate to the 'Headers' tab you will see that Query String Parameters are still there & being passed.
Now let's circle back to the original problem & see if we can't get to the bottom of it!I checked out the graph you linked and while it does seem that there's an inverse correlation there, I wouldn't assume too quickly that they switched. I would encourage you to dive into the data a little bit more. Specifically:
-
I would use Google Search Console's Search Analytics (the actual interface, not the section in Google Analytics) & look to see if the number of clicks around that same time changed much.
-
If there is a noticeable change, dive into the keywords & Landing Pages that saw the shift
-
If there is not a noticeable change, we can cross an actual organic change off our list.
-
I would also look at the change over that period in GA's landing page report. Look to see if there are any pages that saw a gain/loss over the period in question.
-
If there is, add a secondary dimension of medium & see where the change lies
-
If not, mark it off
-
The final door I would check is the changes that were made for remarketing
-
What if any changes were made within Google Analytics? Specifically the admin portion, while I'd check all changes you may have made here, I'm specifically curious if you may have added the URL Query Parameters as exclusions?
-
Were any tags, tracking codes, etc added during this time & are the implementations correct?
If you dive into these and summarize your findings here, I'll be more than happy to help you further. Though, I have a hunch that the answer is behind one of these doors.
Good luck!
Trenton -
-
thought i'd add the GA graph that shows the switch
-
so would a JS redirect make the session count as direct traffic?
-
Hey,
It looks like there was a JS redirect in place that redirects users to a fresh page view of the same page - don't know if this might be something having an effect?
I used Ayima Redirect Tool for chrome to find this - see the screenshot attached.
Hope this helps,
Sean
-
Thanks Sean!
Here is the final URL:
http://www.oneworldplayproject.com/buy-bulk-soccer-balls/?utm_medium=cpc&utm_source=google&utm_campaign=bulk&utm_content=bulk10&utm_term=300Here is the URL in the ad that people could type in. This is a redirect to the www. version:
oneworldplayproject.comAlso, these are only image ads so there is no display URL being shown.
I am also curious why Organic would drop though. But let's play this out first.
-
Hi there,
Although you say you've tagged your ad traffic correctly, it sounds like your UTM tracking isn't set up correctly - 95% of the time wrong tracking from ads forces a sudden unnatural increase in Direct traffic. The other possibility is that you're sending traffic to a page that's then redirecting to your site which may trim off the UTM tagging and force the traffic as 'Direct'.
Give me an example of one of the URLs you've tagged up and I'll see if anything is going wrong.
All the best,
Sean
-
direct traffic can be from bookmarks and such, as well as it could depend on proper implementation of ads and retargetting too.
That does seem a bit odd of a coincidence though, I have never dealt with such a switch scenario like that and to that degree, I have only seen more negligible or at least less worrisome amount of such changes in the past which we ended up not spending time to find out what was the underlying sitch with it as it corrected itself as a trend after a short period of time.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Huge organic traffic drom after a perfect domain migration. What to do?
Hi, I already asked the question on different places. But so far nobody could help me.
Intermediate & Advanced SEO | | Dennis1992038
Hope someone can help me out. If possible.
I migrated my website https://vihara.nl to https://meditatieinstituut.nl and lost about 80% traffic (see printscreens). It's over more than a month ago now and there is no sign of getting it back up. Maybe there is nothing to do and
1. I have to be patient and traffic comes back in a few months.
or
2. There is nothing to do and I've lost everything I've build up in the last years. Start over again to get the rankings back.
or maybe, maybe
3. I just forgot something that I still need to do to get the rankings back up. Or there is something I did not think of... This is done: The website is migrated 1 on 1. No changes in content, url, code, etc. Everything is exactly the same as on the previous domain. 301 redirects whole domain (via htaccess a bulk redirect). All the old pages, without exceptions, lead to the exact new page. The new domain is running from CDN (Cloudflare) with the same settings as the previous domain. SSL is installed in the exact same way. Domain migration set up in Search console (working). Uploaded new sitemap (working). Updated internal links. Changed the most important external links (where I could get contact after reaching out) In meanwhile received some new external links and also posted new content Anybody knows what to do? Or do I just have to be more patient and will it come back in a few months by itself? Looking forward to suggetions. Thanks! Gerjan Migratie-Meditatie-Instituut-2048x786.jpg verloop-sinds-de-start-2048x355.jpg0 -
Organic Traffic Drop of 90% After Domain Migration
We moved our domain is http://www.nyc-officespace-leader.com on April 4th. It was migrated to https://www.metro-manhattan.com Google Search Console continues to show about 420of URLs indexed for the old "NYC" domain. This number has not dropped on Search Console. Don't understand why Google has not de-indexed the old site.
Intermediate & Advanced SEO | | Kingalan1
For the new "Metro" domain only 114 pages are being shown as valid. Our search volume has dropped from about 85 visits a day to 12 per day. 390 URLs appear as "crawled- currently not indexed". Please note that the migrated content is identical. Nothing at all changed. All re-directs were implemented properly. Also, at the time of the migration we filed a disavow for about 200 spammy links. This disavow file was entered for the old domain and the new one as well. Any ideas as to how to trouble shoot this would be much appreciated!!! This has not been very good for business.0 -
Help with facet URLs in Magento
Hi Guys, Wondering if I can get some technical help here... We have our site britishbraces.co.uk , built in Magento. As per eCommerce sites, we have paginated pages throughout. These have rel=next/prev implemented but not correctly ( as it is not in is it in ) - this fix is in process. Our canonicals are currently incorrect as far as I believe, as even when content is filtered, the canonical takes you back to the first page URL. For example, http://www.britishbraces.co.uk/braces/x-style.html?ajaxcatalog=true&brand=380&max=51.19&min=31.19 Canonical to... http://www.britishbraces.co.uk/braces/x-style.html Which I understand to be incorrect. As I want the coloured filtered pages to be indexed ( due to search volume for colour related queries ), but I don't want the price filtered pages to be indexed - I am unsure how to implement the solution? As I understand, because rel=next/prev implemented ( with no View All page ), the rel=canonical is not necessary as Google understands page 1 is the first page in the series. Therefore, once a user has filtered by colour, there should then be a canonical pointing to the coloured filter URL? ( e.g. /product/black ) But when a user filters by price, there should be noindex on those URLs ? Or can this be blocked in robots.txt prior? My head is a little confused here and I know we have an issue because our amount of indexed pages is increasing day by day but to no solution of the facet urls. Can anybody help - apologies in advance if I have confused the matter. Thanks
Intermediate & Advanced SEO | | HappyJackJr0 -
How can I stop spam Google Organic traffic?
Hey Moz, I'm a rather experienced SEO who just encountered a problem I have never faced. I am hoping to get some advice or be pointed in the right direction. I just started work for a new client. Really great client and website. Nicer than most design/content. They will need some rel canonical work but that is not the issue here. The traffic looked great at first glance 131k visits in April. Google Analytics Acquisition Overview showed 94% of the traffic as organic. When I dug deeper and looked at the organic source I saw that Google was 99.9% of it. Normal enough. Then I looked at the time on site and my jaw dropped. 118,454 Organic New Users for Google only stayed on the site for 3 seconds. There is no way that the traffic is real. It does not match what Google Webmaster tools, Moz, and Ahrefs are telling me. How do I stop a service that is sending fake organic Google traffic?
Intermediate & Advanced SEO | | placementLabs0 -
Organic search traffic dropped 40% - what am I missing?
Have a client (ecommerce site with 1,000+ pages) who recently switched to OpenCart from another cart. Their organic search traffic (from Google, Yahoo, and Bing) dropped roughly 40%. Unfortunately, we weren't involved with the site before, so we can only rely on the wayback machine to compare previous to present. I've checked all the common causes of traffic drops and so far I mostly know what's probably not causing the issue. Any suggestions? Some URLs are the same and the rest 301 redirect (note that many of the pages were 404 until a couple weeks after the switch when the client implemented more 301 redirects) They've got an XML sitemap and are well-indexed. The traffic drops hit pretty much across the site, they are not specific to a few pages. The traffic drops are not specific to any one country or language. Traffic drops hit mobile, tablet, and desktop I've done a full site crawl, only 1 404 page and no other significant issues. Site crawl didn't find any pages blocked by nofollow, no index, robots.txt Canonical URLs are good Site has about 20K pages indexed They have some bad backlinks, but I don't think it's backlink-related because Google, Yahoo, and Bing have all dropped. I'm comparing on-page optimization for select pages before and after, and not finding a lot of differences. It does appear that they implemented Schema.org when they launched the new site. Page load speed is good I feel there must be a pretty basic issue here for Google, Yahoo, and Bing to all drop off, but so far I haven't found it. What am I missing?
Intermediate & Advanced SEO | | AdamThompson0 -
New Website Launch - Traffic Way Down
We launched a new website in June. Traffic plummeted after the launch, we crept back up for a couple of months, but now we are flat, nowhere near our pre-launch traffic or previous year's traffic. For the past 6 months our analytics have been worrying us - Overall traffic and new visitor traffic is down over 10%, bounce rate is up almost 35% since site launched, keywords aren't ranking where they used to, and of course, web sales are down. Is this supposed to happen when a new site is launched, and how long does a new this transition last? We have done all the technical audits, adding relevant content, we're at a loss. Any suggestions where to look next to improve traffic to pre-launch numbers?
Intermediate & Advanced SEO | | WaySEO0 -
Infinite Redirect Loop without trailing slash, please help
I've been searching for an answer all day, I can't seem to figure this out. When I Fetch my blog as Google(http://www.mysite.com/blog) WITHOUT a trailing slash at the end, I get this error: The page seems to redirect to itself. This may result in an infinite redirect loop **HTTP/1.1 301 Moved Permanently** When I Fetch my blog as Google WITH the trailing slash at the end(http://www.mysite.com/blog/), it is fine without errors. When I pull it up in a browser comes up fine both with and without the trailing slash. My .htaccess file in the root directory contains this: RewriteEngine On
Intermediate & Advanced SEO | | debc
RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /index.htm\ HTTP/
RewriteRule ^index.htm$ http://www.mysite.com/ [R=301,L]
RewriteCond %{HTTP_HOST} ^mysite.com$
RewriteRule ^(.*)$ http://www.mysite.com/$1 [R=301,L] My .htaccess file in the blog directory contains this: BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /blog/
RewriteCond %{REQUEST_URI} ^./index.php/. [NC]
RewriteRule ^index.php/(.*)$ http://www.mysite.com/blog/$1 [R=301,L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /blog/index.php [L]</ifmodule> END WordPress Do I have something incorrectly coded in these .htaccess files that could be causing this? Or is there something else I should look at? Thank you for any help!!0 -
Getting Google to Correct a Misspelled Site Link...Help!
My company website recently got its site links in google search... WooHoo! However, when you type TECHeGO into Google Search one of the links is spelled incorrectly. Instead of 'CONversion Optimization' its 'COversion Optimization'. At first I thought there was a misspelling on that page somewhere but there is not and have come to the conclusion that Google has made a mistake. I know that I can block the page in webmaster tools (No Thanks) but how in the crap can I get them to correct the spelling when no one really knows how to get them to appear in the first place? Riddle Me That Folks! sitelink.jpg
Intermediate & Advanced SEO | | TECHeGO0