Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Tools for understanding customer behaviour

Web Design

893

BeckyKey last edited by

Hi

Can anyone recommend any tools for understanding how people interact with a page?

We use events in analytics and have previously used hot jar. I didn't know if there were any new ones?

Thanks!
1 Reply Last reply
Reply Quote 2
NickW816 last edited by

LuckyOrange is awesome, fairly cheap as well. You can view heatmaps, scroll stats and actual video recordings of users interacting on your website. We have used LuckyOrange for about 3 months now and have gained a lot of insight from it for our client's websites.
Nick White
SEO Services KC
https://seo-kansas-city.com/
1 Reply Last reply
Reply Quote 2
iugac last edited by

Hello, here is a good list -> https://www.similartech.com/categories/heatmaps-and-session-recording. I personally use Mouseflow and find it very useful. Let me know if you find a tool that you like more.
1 Reply Last reply
Reply Quote 3

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

SEO Ranking: Can Child Theme Compete with Custom Theme?

Ranking for New York City commercial real estate is extremely competitive. We compete against: www.squarefoot.com, www.42floors.com, www.Loopnet.com, www.wework.com and a dozen other optimized sites. Our site was designed in 2012. We plan on upgrading it. From an SEO perspective, can we compete by purchasing a Wordpress real estate theme and customizing it into a child theme? Our better ranking competitors are using custom themes where the code has been very streamlined to make the sites quick and easy to index by spiders. Would we gain a significant edge by custom coding? This is somewhat technical for a business owner and I am trying to get my head around it. Our existing site is www.nyc-officespace-leader.com. Some of the themes we are considering are: -http://main.wpestatetheme.org/homepage -http://houzez01.favethemes.com/ -http://realhomes.inspirythemes.biz/property/ From an SEO perspective is creating a child theme from the above a good approach? Or will a custom theme give us an advantage. If there is an advantage is that edge so marginal that it is not significant? In terms of coding, is a custom site much more labor, 2x, 3x the time to code? Also is the maintenance of a custom site much more involved? Also, as a related question, my developer since 2012 has created many custom plugins for Wordpress. Is this a no, no? Will avoiding custom plugins add to the development cost? Even if we use a child theme from an existing real estate website, I would hope that the improved user interface will provide a boast in at least conversions if not SEO. Thanks, Alan
Web Design | | Kingalan1

0
Links not visible in "Google cache text version" but visible in "Fetch as Google" in Webmaster tool

Hi Guys, There seems some issue with the coding due to which Google is not indexing half of our menu bar links. The cached text version of http://www.99acres.com/ is not showing links present in dropdown "All India" , dropdown "Advice" and "Hot Projects" tab in blue bar on top menu whereas these links are visible in "Fetch as Google" in Google Webmaster tool. Any clue to why is there a difference between the links shown in Google webmaster and Google cache text version. Thanks in advance 🙂
Web Design | | vivekrathore

0
Wordpress or custom built website?

Hello fellow mozzers, Hope you are all well. I am looking to get a website done and I am struggling to decide whether to get a custom build website site done or a website built on the WordPress platform. Would you be able to share your experiences and advice/suggestions on what you would use, and why? (pros and cons, etc.) Thanks in advance. Kind Regards
Web Design | | JonathanRolande

0
Do I need to redirect soft 404s that I got from Google Webmaster Tools?

Hi guys, I got almost 1000+ soft 404s from GWT. All of the soft 404s produce 200 HTTP status code but the URLs are something like the following: http://www.example.com/search/house-for-rent (query used: house for rent) http://www.example.com/search/-----------rent (query used:-------rent) There are no listings that match these queries and there is an advanced search that is visible in these pages. Here are my questions: 1. Do I need to redirect each page to its appropriate landing page? 2. Do I need to add user sitemap or a list of URLs where they can search for other properties? Any suggestions would help. 🙂
Web Design | | esiow2013

0
How do I learn how to build custom wordpress websites?

Is wordpress a good platform to build websites with? If so, what are some good resources to learn how to build custom websites using wordpress?
Web Design | | Lael

0
I NEED ADVICE: Need Web Software for customers to access backend

I have a prospect in the credit repair industry. Does anybody know of some software where the clients can log into their own accounts to see the progress? The feature I am looking for is like a Real Estate website where the brokers can create their own accounts and upload their own properties.
Web Design | | Francisco_Meza

0
Recommended Website Monitoring Tools

Hi, I was wondering what people would recommend for website monitoring (IE is my website working as it should!). I need something that will:
1/. Allow multiple page monitoring not just homepage
2/. Do header status checking
3/. Do page content checking (ie if the page changes massively, or include the word "error") then we have an issue!
4/. Multiple alert possibilities. We currently use www.websitepulse.com and it is a good service that does all the above, however it just seems so overly complex that its hard to understand what is going on, and its complex functionality and features are really a negative in our case. Thanks
Web Design | | James77

0
Custom URL's with Bigcommerce Issue (Is it worth it?)

We're building out a store in Bigcommerce, who for all intensive purposes is perfect for SEO besides the fact that you can not change the URL's to be custom. My question is, does this kill the SEO value of bigcommerce, despite everything else being great? So for example the URL's for a category page would be something like this www.mysite.com/categories/keyword and the product URL's are pulled in by product name, so product URL's could be something like www.mysite.com/products/Product-Description-Long-223.html (notice the words will be capitalized and their is no way to remove the trailing .html) I could go with Interspire (the liscenced version of Bigcommerce) or Magento so I can custom edit this stuff. But then its a lot more work for my employee's on the buildout.
Web Design | | iAnalyst.com

0