Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
E-Commerce Site Collection Pages Not Being Indexed
-
Hello Everyone,
So this is not really my strong suit but I’m going to do my best to explain the full scope of the issue and really hope someone has any insight. We have an e-commerce client (can't really share the domain) that uses Shopify; they have a large number of products categorized by Collections. The issue is when we do a site:search of our Collection Pages (site:Domain.com/Collections/) they don’t seem to be indexed.
Also, not sure if it’s relevant but we also recently did an over-hall of our design. Because we haven’t been able to identify the issue here’s everything we know/have done so far:
- Moz Crawl Check and the Collection Pages came up.
- Checked Organic Landing Page Analytics (source/medium: Google) and the pages are getting traffic.
- Submitted the pages to Google Search Console.
- The URLs are listed on the sitemap.xml but when we tried to submit the Collections sitemap.xml to Google Search Console 99 were submitted but nothing came back as being indexed (like our other pages and products).
- We tested the URL in GSC’s robots.txt tester and it came up as being “allowed” but just in case below is the language used in our robots:
User-agent: *
Disallow: /admin
Disallow: /cart
Disallow: /orders
Disallow: /checkout
Disallow: /9545580/checkouts
Disallow: /carts
Disallow: /account
Disallow: /collections/+
Disallow: /collections/%2B
Disallow: /collections/%2b
Disallow: /blogs/+
Disallow: /blogs/%2B
Disallow: /blogs/%2b
Disallow: /design_theme_id
Disallow: /preview_theme_id
Disallow: /preview_script_id
Disallow: /apple-app-site-association
Sitemap: https://domain.com/sitemap.xml - A Google Cache:Search currently shows a collections/all page we have up that lists all of our products.
Please let us know if there’s any other details we could provide that might help.
Any insight or suggestions would be very much appreciated.
Looking forward to hearing all of your thoughts!
Thank you in advance.
Best,
-
It seems odd to deal with filtering here. I'd normally do that in Search Console under URL parameters but you have to be extremely careful altering stuff in there. If you email me the site I'll run a check on why Collections aren't showing.
-
Hello Nigel,
Thank you very much for your help. The reason we were a little hesitant to remove those lines from the robots.txt file is we were not sure if that would cause the ‘filtered’ pages we have for these collections to be indexed (Each collection can be sorted and filtered). We didn’t write the robots.txt originally and don’t really know what the syntax we would be removing is doing. While we try to find out and look for other options do you have any idea of whether it could have that type of impact?
Also, we checked and there’s not a ‘noindex’ tag present.
We currently only have one blog post up but oddly enough it does seem to be ‘indexed’ (even with the /blogs/ URL).
We’re not so experienced with backend Shopify elements but is it possible there’s an issue that related to Google only caching the collections/all page we have up that lists all of our products?
Any help or suggestions you have would be very much appreciated and thank you again!
Please let us know if you have any questions, concerns or we could provide any further details in the meantime.
Looking forward to hearing your thoughts!
Best,
-
Try deleting these from the Robots txt.
Disallow: /collections/+
Disallow: /collections/%2B
Disallow: /collections/%2bSubmit again and see what comes up. I'd hazard that this is the most logical explanation apart from having a noindex tag on the collections pages.
Are the blogs pages coming up by the way?
Right click 'view source' and have a look if there is one there.
Regards
Nigel
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Trying to get Google to stop indexing an old site!
Howdy, I have a small dilemma. We built a new site for a client, but the old site is still ranking/indexed and we can't seem to get rid of it. We setup a 301 from the old site to the new one, as we have done many times before, but even though the old site is no longer live and the hosting package has been cancelled, the old site is still indexed. (The new site is at a completely different host.) We never had access to the old site, so we weren't able to request URL removal through GSC. Any guidance on how to get rid of the old site would be very appreciated. BTW, it's been about 60 days since we took these steps. Thanks, Kirk
Intermediate & Advanced SEO | | kbates0 -
Google Is Indexing my 301 Redirects to Other sites
Long story but now i have a few links from my site 301 redirecting to youtube videos or eCommerce stores. They carry a considerable amount of traffic that i benefit from so i can't take them down, and that traffic is people from other websites, so basically i have backlinks from places that i don't own, to my redirect urls (Ex. http://example.com/redirect) My problem is that google is indexing them and doesn't let them go, i have tried blocking that url from robots.txt but google is still indexing it uncrawled, i have also tried allowing google to crawl it and adding noindex from robots.txt, i have tried removing it from GWT but it pops back again after a few days. Any ideas? Thanks!
Intermediate & Advanced SEO | | cuarto7150 -
No Index thousands of thin content pages?
Hello all! I'm working on a site that features a service marketed to community leaders that allows the citizens of that community log 311 type issues such as potholes, broken streetlights, etc. The "marketing" front of the site is 10-12 pages of content to be optimized for the community leader searchers however, as you can imagine there are thousands and thousands of pages of one or two line complaints such as, "There is a pothole on Main St. and 3rd." These complaint pages are not about the service, and I'm thinking not helpful to my end goal of gaining awareness of the service through search for the community leaders. Community leaders are searching for "311 request service", not "potholes on main street". Should all of these "complaint" pages be NOINDEX'd? What if there are a number of quality links pointing to the complaint pages? Do I have to worry about losing Domain Authority if I do NOINDEX them? Thanks for any input. Ken
Intermediate & Advanced SEO | | KenSchaefer0 -
How can I prevent duplicate pages being indexed because of load balancer (hosting)?
The site that I am optimising has a problem with duplicate pages being indexed as a result of the load balancer (which is required and set up by the hosting company). The load balancer passes the site through to 2 different URLs: www.domain.com www2.domain.com Some how, Google have indexed 2 of the same URLs (which I was obviously hoping they wouldn't) - the first on www and the second on www2. The hosting is a mirror image of each other (www and www2), meaning I can't upload a robots.txt to the root of www2.domain.com disallowing all. Also, I can't add a canonical script into the website header of www2.domain.com pointing the individual URLs through to www.domain.com etc. Any suggestions as to how I can resolve this issue would be greatly appreciated!
Intermediate & Advanced SEO | | iam-sold0 -
When removing a product page from an ecommerce site?
What is the best practice for removing a product page from an Ecommerce site? If a 301 is not available and the page is already crawled by the search engine A. block it out in the robot.txt B. let it 404
Intermediate & Advanced SEO | | Bryan_Loconto0 -
How to find all indexed pages in Google?
Hi, We have an ecommerce site with around 4000 real pages. But our index count is at 47,000 pages in Google Webmaster Tools. How can I get a list of all pages indexed of our domain? trying to locate the duplicate content. Doing a "site:www.mydomain.com" only returns up to 676 results... Any ideas? Thanks, Ben
Intermediate & Advanced SEO | | bjs20100 -
Duplicate Content From Indexing of non- File Extension Page
Google somehow has indexed a page of mine without the .html extension. so they indexed www.samplepage.com/page, so I am showing duplicate content because Google also see's www.samplepage.com/page.html How can I force google or bing or whoever to only index and see the page including the .html extension? I know people are saying not to use the file extension on pages, but I want to, so please anybody...HELP!!!
Intermediate & Advanced SEO | | WebbyNabler0 -
How important is the number of indexed pages?
I'm considering making a change to using AJAX filtered navigation on my e-commerce site. If I do this, the user experience will be significantly improved but the number of pages that Google finds on my site will go down significantly (in the 10,000's). It feels to me like our filtered navigation has grown out of control and we spend too much time worrying about the url structure of it - in some ways it's paralyzing us. I'd like to be able to focus on pages that matter (explicit Category and Sub-Category) pages and then just let ajax take care of filtering products below these levels. For customer usability this is smart. From the perspective of manageable code and long term design this also seems very smart -we can't continue to worry so much about filtered navigation. My concern is that losing so many indexed pages will have a large negative effect (however, we will reduce duplicate content and be able provide much better category and sub-category pages). We probably should have thought about this a year ago before Google indexed everything :-). Does anybody have any experience with this or insight on what to do? Thanks, -Jason
Intermediate & Advanced SEO | | cre80