Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Google Indexed a version of my site w/ MX record subdomain
-
We're doing a site audit and found "internal" links to a page in search console that appear to be from a subdomain of our site based on our MX record. We use Google Mail internally. The links ultimately redirect to our correct preferred subdomain "www", but I am concerned as to why this is happening and if it can have any negative SEO implications.
Example of one of the links:
Links aspmx3.googlemail.com.sullivansolarpower.com/about/solar-power-blog/daniel-sullivan/renewable-energy-and-electric-cars-are-not-political-footballs I did a site operator search, site:aspmx3.googlemail.com.sullivansolarpower.com on google and it returns several results.
-
You appear to have the MX sub-domain also set up as an A record.
If you have a mac / linux you can run the command: host aspmx3.googlemail.com.sullivansolarpower.com
You get the result aspmx3.googlemail.com.sullivansolarpower.com has address 72.10.48.198
Where you should get the result "not found".
I think you want to delete the A record (though check the documentation of your email provider first). You should only need them set up as MX records and shouldn't need the A record.
You've done the right thing by setting up the redirect - which should mean that the pages drop out of the index and those links disappear. (Note that there is also an https error on the aspmx3 sub-domain - but given that you don't actually want it, I don't suppose that matters that much).
Hope that helps.
-
I did not explain the problem thoroughly. The problem is, the link does not actually exist anywhere. To make a very long story short. There was an issue with server configuration for a period of a couple months. During that time, an unknown number of non-existent subdomains got indexed. Basically, if anyone had a typo in the subdomain when accessing our site, it would get cached and if Google crawled our site before we cleared the cache, the typo subdomain would get indexed. Over a period of a couple months, many bad subdomains were accidentally created and indexed by Google. We do not have any way of finding a comprehensive list of all of them. This problem has been resolved so we are not getting new bad subdomains created and indexed, but the damage has been done.
The way our site is setup currently, any attempt to reach our site with any subdomain other than "www" gets redirected to "www.sullivan..." Also, any nonsecure protocol gets resolved to https://
The actual problem, simply put is this: Google has an index which includes some number of unknown, non existent subdomains. We need to get rid of them and cannot figure out how.
Example: Copy and paste the following into google and search it:
site:aspmx3.googlemail.com.sullivansolarpower.com
Google will return two results. If you click on either, it resolves to the "https://www. version of the page.
I know it is confusing, but does that make sense? I have searched everywhere, but the reason this happened was because of a perfect storm of server configuration issues and I cannot find anyone else who has had the same problem.
If it were one or two bad subdomains, we would just put them into search console and then get "remove URL" for the entire subdomain. But it is not 1 or 2. It is at least 10 that I know of and could be hundreds for all I know.
Does anyone have any ideas? Any and all would be welcome.
Thank you.
-
You should find the locations of those links and correct them to point to the proper URL. I find that Screaming Frog's crawl is the easiest for this, you can find every link and see where they are located.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google is indexing bad URLS
Hi All, The site I am working on is built on Wordpress. The plugin Revolution Slider was downloaded. While no longer utilized, it still remained on the site for some time. This plugin began creating hundreds of URLs containing nothing but code on the page. I noticed these URLs were being indexed by Google. The URLs follow the structure: www.mysite.com/wp-content/uploads/revslider/templates/this-part-changes/ I have done the following to prevent these URLs from being created & indexed: 1. Added a directive in my Htaccess to 404 all of these URLs 2. Blocked /wp-content/uploads/revslider/ in my robots.txt 3. Manually de-inedex each URL using the GSC tool 4. Deleted the plugin However, new URLs still appear in Google's index, despite being blocked by robots.txt and resolving to a 404. Can anyone suggest any next steps? I Thanks!
Technical SEO | | Tom3_150 -
Pages are Indexed but not Cached by Google. Why?
Hello, We have magento 2 extensions website mageants.com since 1 years google every 15 days cached my all pages but suddenly last 15 days my websites pages not cached by google showing me 404 error so go search console check error but din't find any error so I have cached manually fetch and render but still most of pages have same 404 error example page : - https://www.mageants.com/free-gift-for-magento-2.html error :- http://webcache.googleusercontent.com/search?q=cache%3Ahttps%3A%2F%2Fwww.mageants.com%2Ffree-gift-for-magento-2.html&rlz=1C1CHBD_enIN803IN804&oq=cache%3Ahttps%3A%2F%2Fwww.mageants.com%2Ffree-gift-for-magento-2.html&aqs=chrome..69i57j69i58.1569j0j4&sourceid=chrome&ie=UTF-8 so have any one solutions for this issues
Technical SEO | | vikrantrathore0 -
Site indexed by Google, but (almost) never gets impressions
Hi there, I have a question that I wasn't able to give it a reasonable answer yet, so I'm going to trust on all of you. Basically a site has all its pages indexed by Google (I verified with site:sitename.com) and it also has great and unique content. All on-page grades are A with absolutely no negative factors at all. However its pages do not get impressions almost at all. Of course I didn't expect it to be on page 1 since it has been launched on Dec, 1st, but it looks like Google is ignoring (or giving it bad scores) for some reason. Only things that can contribute to that could be: domain privacy on the domain, redirect from the www to the subdomain we use (we did this because it will be a multi-language site, so we'll assign to each country a subdomain), recency (it has been put online on Dec 1st and the domain is just a couple of months old). Or maybe because we blocked crawlers for a few days before the launch? Exactly a few days before Dec 1st. What do you think? What could be the reason for that? Thanks guys!
Technical SEO | | ruggero0 -
Migrating to new subdomain with new site and new content.
Our marketing department has decided that a new site with new content is needed to launch new products and support our existing ones. We cannot use the same subdomain(www = old subdomain and ww1 = new subdomain)as there is a technically clash between the windows server currently used, and the lamp stack required to run the new wordpress based CMS and site. We also have an aging piece of SAAS software on the www domain which is makes moving it to it's own subdomain far too risky. 301's have been floated as a way of managing the transition. I'm not too keen on that idea due to the double effect of new subdomain and content, and the SEO impact it might have. I've suggested uploading the new site to the new subdomain while leaving the old site in place. Then gradually migrating sections over before turning parts of the old site off and using a 301 at that point to finalise the move. The old site would inform user's there is a new version and it would then convert them to the new site(along with a cookie to auto redirect them in future.) while still leaving the old content in place for existing search traffic, bookmarks and visitors via static URLs. Before turning off sections on the old site we would create rel canonicals to redirect to the new pages based on a a mapped set of URLs(this in itself concerns me as the rel canonical is essentially linking to different content). Would be grateful for any advice on whether this strategy is flawed or whether another strategy might be more suitable?
Technical SEO | | Rezza0 -
Pages removed from Google index?
Hi All, I had around 2,300 pages in the google index until a week ago. The index removed a load and left me with 152 submitted, 152 indexed? I have just re-submitted my sitemap and will wait to see what happens. Any idea why it has done this? I have seen a drop in my rankings since. Thanks
Technical SEO | | TomLondon0 -
De-indexed from Google
Hi Search Experts! We are just launching a new site for a client with a completely new URL. The client can not provide any access details for their existing site. Any ideas how can we get the existing site de-indexed from Google? Thanks guys!
Technical SEO | | rikmon0 -
Google Showing Multiple Listings For Same Site?
I've been optimizing a small static HTML site and have been working to increase the keyword rankings, yet have always ranked #1 for the company name. But, I've now noticed the company name is taking more than just the first position - the site is now appearing in 1st, 2nd, and 3rd position (each position referencing a different page of the site). Great.. who doesn't want to dominate a page of Google! ..But it looks kind of untidy and not usually how links from the same site are displayed. Is this normal? I'm used to seeing results from the same site grouped under the primary result, but not like this. any info appreciated 🙂
Technical SEO | | GregDixson0