Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Google Indexed a version of my site w/ MX record subdomain
-
We're doing a site audit and found "internal" links to a page in search console that appear to be from a subdomain of our site based on our MX record. We use Google Mail internally. The links ultimately redirect to our correct preferred subdomain "www", but I am concerned as to why this is happening and if it can have any negative SEO implications.
Example of one of the links:
Links aspmx3.googlemail.com.sullivansolarpower.com/about/solar-power-blog/daniel-sullivan/renewable-energy-and-electric-cars-are-not-political-footballs I did a site operator search, site:aspmx3.googlemail.com.sullivansolarpower.com on google and it returns several results.
-
You appear to have the MX sub-domain also set up as an A record.
If you have a mac / linux you can run the command: host aspmx3.googlemail.com.sullivansolarpower.com
You get the result aspmx3.googlemail.com.sullivansolarpower.com has address 72.10.48.198
Where you should get the result "not found".
I think you want to delete the A record (though check the documentation of your email provider first). You should only need them set up as MX records and shouldn't need the A record.
You've done the right thing by setting up the redirect - which should mean that the pages drop out of the index and those links disappear. (Note that there is also an https error on the aspmx3 sub-domain - but given that you don't actually want it, I don't suppose that matters that much).
Hope that helps.
-
I did not explain the problem thoroughly. The problem is, the link does not actually exist anywhere. To make a very long story short. There was an issue with server configuration for a period of a couple months. During that time, an unknown number of non-existent subdomains got indexed. Basically, if anyone had a typo in the subdomain when accessing our site, it would get cached and if Google crawled our site before we cleared the cache, the typo subdomain would get indexed. Over a period of a couple months, many bad subdomains were accidentally created and indexed by Google. We do not have any way of finding a comprehensive list of all of them. This problem has been resolved so we are not getting new bad subdomains created and indexed, but the damage has been done.
The way our site is setup currently, any attempt to reach our site with any subdomain other than "www" gets redirected to "www.sullivan..." Also, any nonsecure protocol gets resolved to https://
The actual problem, simply put is this: Google has an index which includes some number of unknown, non existent subdomains. We need to get rid of them and cannot figure out how.
Example: Copy and paste the following into google and search it:
site:aspmx3.googlemail.com.sullivansolarpower.com
Google will return two results. If you click on either, it resolves to the "https://www. version of the page.
I know it is confusing, but does that make sense? I have searched everywhere, but the reason this happened was because of a perfect storm of server configuration issues and I cannot find anyone else who has had the same problem.
If it were one or two bad subdomains, we would just put them into search console and then get "remove URL" for the entire subdomain. But it is not 1 or 2. It is at least 10 that I know of and could be hundreds for all I know.
Does anyone have any ideas? Any and all would be welcome.
Thank you.
-
You should find the locations of those links and correct them to point to the proper URL. I find that Screaming Frog's crawl is the easiest for this, you can find every link and see where they are located.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google tries to index non existing language URLs. Why?
Hi, I am working for a SAAS client. He uses two different language versions by using two different subdomains.
Technical SEO | | TheHecksler
de.domain.com/company for german and en.domain.com for english. Many thousands URLs has been indexed correctly. But Google Search Console tries to index URLs which were never existing before and are still not existing. de.domain.com**/en/company
en.domain.com/de/**company ... and an thousand more using the /en/ or /de/ in between. We never use this variant and calling these URLs will throw up a 404 Page correctly (but with wrong respond code - we`re fixing that 😉 ). But Google tries to index these kind of URLs again and again. And, I couldnt find any source of these URLs. No Website is using this as an out going link, etc.
We do see in our logfiles, that a Screaming Frog Installation and moz.com w opensiteexplorer were trying to access this earlier. My Question: How does Google comes up with that? From where did they get these URLs, that (to our knowledge) never existed? Any ideas? Thanks 🙂0 -
Pages are Indexed but not Cached by Google. Why?
Hello, We have magento 2 extensions website mageants.com since 1 years google every 15 days cached my all pages but suddenly last 15 days my websites pages not cached by google showing me 404 error so go search console check error but din't find any error so I have cached manually fetch and render but still most of pages have same 404 error example page : - https://www.mageants.com/free-gift-for-magento-2.html error :- http://webcache.googleusercontent.com/search?q=cache%3Ahttps%3A%2F%2Fwww.mageants.com%2Ffree-gift-for-magento-2.html&rlz=1C1CHBD_enIN803IN804&oq=cache%3Ahttps%3A%2F%2Fwww.mageants.com%2Ffree-gift-for-magento-2.html&aqs=chrome..69i57j69i58.1569j0j4&sourceid=chrome&ie=UTF-8 so have any one solutions for this issues
Technical SEO | | vikrantrathore0 -
Removed Subdomain Sites Still in Google Index
Hey guys, I've got kind of a strange situation going on and I can't seem to find it addressed anywhere. I have a site that at one point had several development sites set up at subdomains. Those sites have since launched on their own domains, but the subdomain sites are still showing up in the Google index. However, if you look at the cached version of pages on these non-existent subdomains, it lists the NEW url, not the dev one in the little blurb that says "This is Google's cached version of www.correcturl.com." Clearly Google recognizes that the content resides at the new location, so how come the old pages are still in the index? Attempting to visit one of them gives a "Server Not Found" error, so they are definitely gone. This is happening to a couple of sites, one that was launched over a year ago so it doesn't appear to be a "wait and see" solution. Any suggestions would be a huge help. Thanks!!
Technical SEO | | SarahLK0 -
How To Cleanup the Google Index After a Website Has Been HACKED
We have a client whose website was hacked, and some troll created thousands of viagra pages, which were all indexed by Google. See the screenshot for an example. The site has been cleaned up completely, but I wanted to know if anyone can weigh in on how we can cleanup the Google index. Are there extra steps we should take? So far we have gone into webmaster tools and submitted a new site map. ^802D799E5372F02797BE19290D8987F3E248DCA6656F8D9BF6^pimgpsh_fullsize_distr.png
Technical SEO | | yoursearchteam0 -
How to stop google from indexing specific sections of a page?
I'm currently trying to find a way to stop googlebot from indexing specific areas of a page, long ago Yahoo search created this tag class=”robots-nocontent” and I'm trying to see if there is a similar manner for google or if they have adopted the same tag? Any help would be much appreciated.
Technical SEO | | Iamfaramon0 -
Staging site and "live" site have both been indexed by Google
While creating a site we forgot to password protect the staging site while it was being built. Now that the site has been moved to the new domain, it has come to my attention that both the staging site (site.staging.com) and the "live" site (site.com) are both being indexed. What is the best way to solve this problem? I was thinking about adding a 301 redirect from the staging site to the live site via HTACCESS. Any recommendations?
Technical SEO | | melen0 -
How to Stop Google from Indexing Old Pages
We moved from a .php site to a java site on April 10th. It's almost 2 months later and Google continues to crawl old pages that no longer exist (225,430 Not Found Errors to be exact). These pages no longer exist on the site and there are no internal or external links pointing to these pages. Google has crawled the site since the go live, but continues to try and crawl these pages. What are my next steps?
Technical SEO | | rhoadesjohn0 -
How to remove a sub domain from Google Index!
Hello, I have a website having many subdomains having same copy of content i think its harming my SEO for that site since abc and xyz sub domains do have same contents. Thus i require to know i have already deleted required subdomain DNS RECORDS now how to have those pages removed from Google index as well ? The DNS Records no more exists for those subdomains already.
Technical SEO | | anand20100
