¿How do I cancel my MozPro subscription?
-
I'd like to cancel my MozPro subscription and I don't know where.
-
I have already cancelled my account but I can access until 5th October. Will they charge my card? I cancelled everything and I don't wanna pay for it.
Thank you so much!
-
Hi there!
To cancel your Moz Pro subscription, you can head on over to the account and billing section of your Moz Pro account by clicking here: https://moz.com/subscriptions
From there, you can click the "Cancel Moz Pro" option next to your current subscription- you'll still be able to access your account until the end of your billing cycle but after that, your access will end and we won't charge your card.
I hope this helps! If you have any other questions or need further help, feel free to drop us a line at help@moz.com!
You can also read more about how to cancel your account on our Help Hub :]
Thanks so much for trying out Moz Pro and we hope to see you back some day!!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Cancel Account
I was charged after cancelling my account that is not being used. What should I do? Cancel with my bank?
Product Support | | ValFulton1 -
Refund From MOZ for Cancelled Account-How To Get Refund, Phone Number for MOZ Corporate Office?
I have written MOZ several times requesting account cancellation procedures but they don't seem interested in responding. I pre-paid my account in October 2019, paying for one year until October 2020. I would like to cancel my account and get a refund of the pro-rated unused amount. After not getting a response, I searched for a corporate phone number for MOZ. No phone number can be found. I am somewhat concerned as legitimate companies have phone numbers. Can someone advise me as to how to get my refund? Also, I subscribe to MOZ local. I need to know of canceling MOZ pro will inadvertently cancel MOZ local. Thanks,
Product Support | | Kingalan1
Alan0 -
How to refund moz pro subscription?
I want to refund the subscription purchase process and return the money back
Product Support | | ResearchTrainingAcademy0 -
Why have I been charged by Moz for a Pro Subscription?
I recently used the trial free 1 month subscription for Moz Pro as it was suggested in a continued education course I was doing. My email was hacked and I had no access to it for which I had no access to Moz and while getting my email sorted, I got this message that they have charged me and it has come off my account for next month. They also took the money off my account which is extremely difficult for me as I am a student and cannot afford an expense as such. This is creating havoc for me. Currently Moz Pro a service charged in US$ is too expensive for me in India as a student. Any advice on how to get this amount reversed. Today is the day the invoice was sent and immediately afterwards they charged me the amount.
Product Support | | Adilene0 -
Forgot to cancel and never used this service how can I be refunded??
I was considering starting in online business but decided not to but forgot to cancel 30 day trial therefore I am unable to use the service but yeah I still got billed and I never use the service how can I get refunded?
Product Support | | myintimatebox.com0 -
I created a trial account and forgot to cancel it. I am a student and have just had a direct debit of £100 from my account.
I created an account for some research for my uni work and forgot to cancel my account. I am now £100 down and I dont want to use Moz any more. Could you please refund my account as I am a student and cannot afford this service. My Account is ** and my email is **
Product Support | | amberjmorrison0 -
How can i cancel my membership?
I have been on every single page of this site and although the auto email response tells me I can cancel my membership via the website, I can't find any place to do so. Can you please point me in the right direction?
Product Support | | Savage4 -
How to cancel?
I want to cancel my subscribtion, but the link to cancel is not working!
Product Support | | iwant2stalku0