Account cancelled
-
I have already cancelled my account but I can access until 5th October. Will they charge my card? I cancelled everything and I don't wanna pay for it.
Thank you so much!
-
Hi there!
Great question! You are correct that you will have access to your Moz Pro account until the end of your billing cycle (October 5th). Once your billing cycle ends, we will not charge your card and your access will end.
I hope this answers your question! If you need anything else or if you'd like us to look into your account further, feel free to send an email on over to help@moz.com and we'll be happy to take a look!
Thanks so much for trying Moz Pro and we hope to see you back one day!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do i cancel the free trial?
I had to get the free trial to complete a course that i was doing, but i really dont have money to pay, and want to cancel it. How do i do that? I saw anothers questions about cancelling, they say "go to account and billing then click in cancel subscription" or anything like that, but dont have anything here! Take a look at my print about "account and billing" page: http://prntscr.com/h460m9 Please, help me.
Product Support | | udacity-tuisfr0 -
I have just cancelled my pro subscription
After only 5 days of use. For some reason I now see some sort of extension of my account. Can I expect to see any charges to my credit card? I would like to cancel my account completely, how do I do this?
Product Support | | SizzlePro0 -
Can you export campaigns from one Moz Pro account to another?
Looking to export our active campaigns from our account to another. Is this possible?
Product Support | | Mediademon0 -
Moz Company & Personal Account Conflict
Hey Moz - I just had a question regarding the Moz Pro Account. Sometimes I find myself torn between using my personal Moz account, and the Moz Pro Account associated with my company (and my team). Is there a way to link a personal account WITH a company pro account, so I could post as myself, build my own cred, but still enjoy the benefits of Pro on my company's dime? Thanks!
Product Support | | Blenny0 -
My Whole Moz Account Went Missing - Started From Scratch But Not Working Again
Hi guys my whole moz account went awol - lost all my previous campaign data in terms of search listings - got a bit fed up so started from scratch, the first week was ok but now I login to see where I am on the search engines and all I get is '-' can anyone help - I am paying top dollar for this service but it seems so unstable, I thought I was using this to save me time keying in hundreds of search phrases and manually checking them and as I am sure many of you will appreciate checking daily can drive you crackers so I signed up with the belief that once a week I would get an in depth report and as such I could take a sigh of relief and get away from the obsessive compulsion to check my listings daily - this does not seem to be the case - pretty frustrated to be honest. kind regards Gareth
Product Support | | GarethParkin0 -
"Our connection to your Google Analytics account was lost" keeps occurring
We've reauthorized our Google Analytics accounts, but we still keep getting the message "Our connection to your Google Analytics account was lost. Please reauthorize now." This is happening to a handful of our campaigns, not all. Has anyone else encountered this or know what is going on? It says I won't lose any data, but why does this keep happening?
Product Support | | ArtUnlimited0 -
Is it possible to split a moz account. We have 5 sites and one has been sold to another company. Can I split that site onto its own new account?
Is it possible to split a moz account. We have 5 sites and one has been sold to another company. Can I split that site onto its own new account?
Product Support | | BuyandSell0 -
PRO account
We have a PRO account. Is there a way to generate a PDF report containing high level SEO stats for the client such as linking, ranking, etc without the need of setting up a new campaign?
Product Support | | Livehelpnow0
