Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Can Google Shopping Ads Lower Ranking due to Bounce?
-
I am noticing Google Shopping Ads are showing up for really irrelevant keywords on some of my products. This quite predictably causes a high bounce rate when a user comes from these ads. There is very little control over what Google Ads seems to decide are relevant keywords from what I can see. Only control is by viewing search terms and setting as negative keywords, but his doesn't help much. Negative keywords are often ignored or they come up with some other really irrelevant new keyword.
Seems this high bounce rate could hurt ranking? Any experiences shared with Google Shopping ads appreciated!
-
Hey Chris,
I'm going to address your concerns in-line as I think that's the best way for me to clear up any confusion here.
"My assumption is that organic ranking of my landing page will be effected by bounce rate. When a shopping campaign sends a user to my page and they bounce, Google will see that as a poor user experience with no engagement. This is caused by the Google shopping campaign choosing irrelevant keywords that I have no control over. Running a shopping campaign causes the analytics data to have significantly higher bounce rates and therefore I would think hurts organic ranking of the page."
Your organic rankings will NOT be affected. User engagement signals from AdWords will affect your AdWords quality scores, but under no circumstances will they affect your organic rankings. Google states this publicly, like this example, "Running a Google AdWords campaign does not help your SEO rankings, despite some myths and claims.". It does not hurt, it does not help. The data sets are completely separate. Yes, in your data you can see them combined if you wish, but Google Organic does not see your Paid Ad Engagement Metrics.
As far as control over your Google Shopping, while Google does sometimes trigger terms that are outside the norm, their matching is generally pretty good. I would encourage you to review the post I linked above and to read other articles about Google Shopping Structures. Your structure is everything for AdWords, but it's especially true for Google Shopping. If you're having trouble with targeting, especially after reviewing the search query report and adding negatives, something is wrong with your setup. Review some posts and see if you find anything that might prove valuable."So I am paying Google money to lower my rank because of their bad choice of keywords. Google shopping does not allow me to choose the keywords. And the only way to control this is to use negative keywords as you suggest. In my experience this is also not very effective."
I addressed this a bit above, but I think it's worth reiterating here, your paid ads are not lowering your organic rank under any circumstances. Even if they share a landing page, the paid ads will not affect your organic rankings.
"Here is one example. I have a product with the word "Oxy" in the name. Google shopping sent thousands of impressions for queries related to Oxycodone and Oxycotin drugs. My product is an immune support antioxidant supplement for DOGS! Regardless of negative keywords set with adwords support folks on the phone, they continued to send queries for all sorts of variations. Such as "oxycodone 10mg" "buy oxycodone" ad infinitum! Even setting negative keywords to "broad" didn't help. Eventually tapered off after setting many variations as negative keywords. Close to 50 variations.
So of course these clicks seeking oxycodone immediately bounce when they see it is a product for dogs. My question is does that ultimately hurt my organic ranking?"This sounds extremely frustrating and I'm sorry to hear that you're having these issues. I'd encourage you to add "Oxycodone" & "Oxycotin" as negative phrase match terms. That should solve your negative targeting issue as described.
But even if these issues still continue to arise, rest assured that your organic rankings will not be affected.Hope that helps! Let me know if I can be of further assistance.
Best regards,
Trenton -
Hi and thanks for responding. That is still not exactly what I was asking.
My assumption is that organic ranking of my landing page will be effected by bounce rate. When a shopping campaign sends a user to my page and they bounce, Google will see that as a poor user experience with no engagement. This is caused by the Google shopping campaign choosing irrelevant keywords that I have no control over. Running a shopping campaign causes the analytics data to have significantly higher bounce rates and therefore I would think hurts organic ranking of the page.
So I am paying Google money to lower my rank because of their bad choice of keywords. Google shopping does not allow me to choose the keywords. And the only way to control this is to use negative keywords as you suggest. In my experience this is also not very effective.
Here is one example. I have a product with the word "Oxy" in the name. Google shopping sent thousands of impressions for queries related to Oxycodone and Oxycotin drugs. My product is an immune support antioxidant supplement for DOGS! Regardless of negative keywords set with adwords support folks on the phone, they continued to send queries for all sorts of variations. Such as "oxycodone 10mg" "buy oxycodone" ad infinitum! Even setting negative keywords to "broad" didn't help. Eventually tapered off after setting many variations as negative keywords. Close to 50 variations.
So of course these clicks seeking oxycodone immediately bounce when they see it is a product for dogs. My question is does that ultimately hurt my organic ranking?
Thanks!
-
Hey Chris,
There seems to be a bit of confusion in the answers here, so hopefully I can clear that up a bit.
There appears to be two parts to your question, I will address each separately.
- Does Google Shopping having a high bounce rate hurt organic rankings? No. Google is very adamant that these two areas are separate. They use different ranking algorithms and do not share data.
- If you instead meant Does Google Shopping having a high bounce rate affect Google Shopping ad rank, the answer is yes. There are ways to help improve your Google Shopping performance other than adding negative terms, which you absolutely should do weekly, specifically based around account structure. Search Engine Land has a good article on this here.
If you need additional clarification here, please feel free to respond to my post & I'll help you out ASAP!
Best regards!
Trenton -
Hi Chris,
This is very normal for Google Shopping to have a higher bounce rate than Text advertising. As you mentioned that Google Shopping Ads are showing up for really irrelevant keywords on some of my products in that case you need to ensure is that the data supplied in the data feed, essentially matches the data on the landing page.
Second keep adding irrelevant search terms as negative keywords, Google doesn't ignore negative keywords.
Last you can create separte ad group for the products that accruing irrelevant search terms and rewrite products title and description.
Hope it helps!!!
Thanks
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved How should I update the grouping of keywords in a google ads account
hi, I have a google adwords account running for a while in a fairly competitive market in a major city so there is only one geo location with many suburbs or council areas as popular searched. I have keywords that are 2-4 words long and very similar. I have had one keyword in its own campaign, several in one campaign and a location campaign. The location campaign has several adgroups for specific suburbs. My question is that the most popular search terms are similar but in different campaigns and I am wondering if this is not the best way. for example I have these keywords in separate campaigns as exact match and phrase match
Paid Search Marketing | | salliWW
rubbish removal
rubbish removal near me
rubbish removal Washington But the way google uses exact match seems to be changing and I am concerned these would be best in one adgroup. Also these keywords trigger similar phrases, for example, waste removal. Is it best to put them in one campaign with one ad group or one campaign with separate adgroups, or leave as is. As competition has increased I need to bid for top of page now and need to keep budget rises as little as possible..0 -
Top of funnel google ads campaign not hardly converting, why?
Hi, I really hope someone can help me with this. I'm running two search ad campaigns and a google shopping campaign in google ads. The search campaigns are targeting top-of-funnel keywords as the business doesn't have universally known collections which everyone would search for so they are just unique to my business. So the campaigns are driving traffic but really converting whereas google shopping is converting because searchers are looking for particular products so they're lower down the funnel closer to aking a purchase decision. I feel I've optimised the campaign well and for the most part, most keywords have 7/10 quality score. The landing page seems fine. However, our offering wasn't as strong as competitors so we've offered a discount the same as them to compete. Since I started google ads we have nearly doubled our monthly revenue and the product types targeted in campaigns have increased in quantity sold so it seems it's having an effect but the campaigns aren't showing a good performance. Does anyone have any suggestions or input that could help me? I looked at first interaction attribution model and even there it's not performing well which makes this even more difficult to resolve. I'm thinking I should enable USER id feature in Google analytics so i can track signed in users across devices which may then help attribute sales to paid search channel as I saw in search console that the keyword that generates the most traffic to the site is our brand name and we're not a well-known brand so makes me think they may be starting their buyer's journey on a work computer on their mobile and finishing on their computer at home as an example. However, I don't believe this will be the main cause or solution as I would only have data for signed in users which still won't give me the full picture. Also if the campaign is optimised effectively but conversions are minimal could not having many conversions affect quality score? If someone can help or provide me with a different perspective it would be much appreciated. Please let me know if I need to clarify or explain further. I hope I've made myself clear. Thanks, T
Paid Search Marketing | | TZ19820 -
Can a third-party advertising agency lock me out of Adwords?
Hey all, I've just started at a new company. We spend quite a bit on Adwords and I'm tasked with seeing how that is going and assessing that spend. The problem is, Adwords and Youtube ads have been given to a third-party advertising agency. They are only willing to share the number of clicks, cost and conversions, stuff like that. They refuse to give us access to the account. Is this legal? I mostly want to get in there to look at keyword history, see what we have bid on, how often it was searched, stuff like that. But they won't let us in and I'm wondering if they are required to let us look at our account as I would think they are. Please help!
Paid Search Marketing | | DanDeceuster2 -
Google URL Builder / Campaign Tracking on two Different Domain using the Same Analytics Code
Hey Everyone, I think I know the answer to this but I'd like to get some confirmation. I currently have a landing page at "www.xyz.com", it's a separate domain in which only the landing page exists and not a vanity URL which redirects. However, the navigation and all the links on "www.xyz.com" actually link out to "www.abc.com". The domain / landing page "xyz" has the same analytics tracking code as domain "www.abc.com". My question is this, if I use Google URL builder to create custom URL's to track for each ad that I'm running in Adwords, will this data show up in the analytics of "abc" even though it's a separate domain because it has the same analytics code? In other words, does campaign data show only if the domain and the google analytics code line up, or does the domain not matter and as long as you have the same analytics code (despite two separate domains) that campaign data (built through Google URL builder) will show? My hunch and best guess it that as long as the analytics code is the same (regardless of a separate domain) that the data in campaign will show with the custom URL's I build. I'm aware that I can test this and I will but I'd like to get an idea from the community first to make things easier. Anybody have experience with this? Answers greatly appreciated! Thanks!
Paid Search Marketing | | EvansHunt0 -
How Can I Target Certain Countries in Google AdWords without Excluding Other Countries?
So, here is the situation: Our company works with merchants worldwide (with the exception of those who live in excluded high-risk countries--mostly in Africa), but most of our Google AdWords leads come from Indian merchants. My CEO wants our campaigns to convert leads from other countries (i.e., the UK, Germany, US, Canada, Australia, etc.), but I have no idea how to do that without excluding India. However, my CEO does not want to exclude India from our AdWords campaigns as the leads are profitable. We simply want more diversity with out leads in terms of geographic location. I am sure there are resources on the Web about how to do this, but I am not an Adwords expert and am unsure of what phrases to search to find the answers. Direct advice or helpful links are much appreciated. Regards,
Paid Search Marketing | | Instabill
Meghan0 -
What is a good CTR for a Google AdWords Remarketing banner campaign?
Hello there, given that in the banners we offer a promotion with "some bonus if you sign up", what is from your experience a good CTR for a Google AdWords Remarketing banner campaign? Many thanks to everyone that answers. YESdesign
Paid Search Marketing | | YESdesign0 -
Multiple keyword match types - same ad group, or separate ad groups?
Hi guys, Looking at an account that has historically used broad matching, and i'd now like to take some of the better performing keywords and duplicate as phrase and/or exact match to increase the quality of traffic to the landing pages. I know I can add red shoes, "red shoes" and [red shoes] to the same ad group, however I've also read that people are creating separate groups for each match type. Other than easy of management (same group), or more granular targeting of ads (separate groups), should I go with either approach, or a blend of the two? My key objective in this restructure is to drop the currently high bounce rate on the landing pages by improving the relevance of the incoming traffic. Cheers, Jez
Paid Search Marketing | | jez0000 -
Keyword tool for Yahoo ads?
Hi guys, Anyone knows a good keywords tool for Yahoo Ads and Bing Advertising? - We are interested to see the search volumes for these 2 search engines (all tough they are together now, people still have searching preferences and usualy only use one of them. - We need to see global search volumes as well as geo-specific data (country level) Thanks in advance
Paid Search Marketing | | tolik10