Crawl error robots.txt
-
Hello, when trying to access the site crawl to be able to analyze our page, the following error appears:
**Moz was unable to crawl your site on Nov 15, 2017. **Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster.
Can help us?
Thanks!
-
@Linda-Vassily yes
-
The page is: https://frizzant.com/ And don't have noindex
-
Thanks Lind and Tawny! i 'll check it
-
Hey there!
This is a tricky one — the answer to these questions is almost always specific to the site and the Campaign. For this Campaign, it looks like your robots.txt file returned a 403 forbidden response to our crawler: https://www.screencast.com/t/f42TiSKp
Do you use any kind of DDOS protection software? That can give our tools trouble and cause us to be unable to access the robots.txt file for your site.
I'd recommend checking with your web developer to make sure that your robots.txt file is accessible to our user-agent, rogerbot, and returning a 200 OK status for that user-agent. If you're still having trouble, it'll be easier to assist you if you contact us through help@moz.com, where we can take a closer look at your account and Campaign directly.
-
I just popped that into ScreamingFrog and I don't see a noindex on that page, but I do see it on some other pages. (Though that shouldn't stop other pages from being crawled.)
Maybe it was just a glitch that happened to occur at the time of the crawl. You could try doing another crawl and see if you get the same error.
-
The page is: http://www.yogaenmandiram.com/ And don't have noindex
-
Hmm. How about on the page itself? Is there a noindex?
-
Yes, our robots.txt it's very simple:
User-agent: *
Disallow: /wp-admin/
Allow: /wp-admin/admin-ajax.php -
That just says that you are blocking the Moz crawler. Take a look at your robots.txt file and see if you have any exclusions in there that might cause that page not to be crawled. (Try going to yoursite.com/robots.txt or you can learn more about this topic here.)
-
Sorry, the image don't appear
Try now -
It looks like the error you are referring to did not come through in your question. Could you try editing it?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Performance Metrics crawl error
I am getting an error:
Product Support | | bhsiao 0
Crawl Error for mobile & desktop page crawl - The page returned a 4xx; Lighthouse could not analyze this page.
I have Lighthouse whitelisted, is there any other site I need to whitelist? Anything else I need to do in Cloudflare or Datadome to allow this tool to work?1 -
Crawl test
I used to use the crawl test tool to crawl websites and it presented the information in a really useful hierarchy of pages. The new on-demand crawl test doesn't seem to do this. Is there another tool I should be using to get the data?
Product Support | | Karen_Dauncey0 -
How do I fix the 500 error when trying to use the page optimization tool?
I keep getting an error when using the page optimization tool - Moz staff replied when I used the chatbot and said that they're receiving a 500 error from my server and to whitelist pagella however my server is not blocking anything. I don't know how to fix this issue any ideas? I've attached a picture of the error message I'm receiving for reference. zzwUlt0
Product Support | | GogoBusinessAviation1 -
Is is possible to revert reporting to a past crawl date?
Site Crawl report defaults to the last crawl. Is there a way to get data from a previous crawl for comparison?
Product Support | | JThibode1 -
Haven't received an update on site crawl issues more than a week
Hello, my account has be scheduled to have the next updated report on 1st March. However, up till now, the latest data I have for our site crawl issues is made on 21st Feb. May I know if there is any issue related to this? Any way that i can draw the data for this week?
Product Support | | Robylin10 -
Rogerbot not crawling our site
Has anyone else had issues with Roger crawling your site in the last few weeks? It shows only 2 pages crawled. I was able to crawl the site using Screaming Frog with no problem and we are not specifically blocking Roger via robots.txt or any other method. Has anyone encountered this issue? Any suggestions?
Product Support | | cckapow0 -
No crawl data anymore
Using moz quite some time, but I don't have any crawl data anymore. What happened? (www.kbc.be)
Product Support | | KBC
http://analytics.moz.com/settings/campaign/517920.11285160 -
Why is Moz Crawl Diagnostics labelling pages as duplicate when they appear to be different?
Moz Crawl Diagnostics is flagging some pages on the Doorfit website as duplicate, yet the page content is completely different and not identical. Example. Page: http://www.doorfit.co.uk/locks-security/secondary-security Duplicate: http://www.doorfit.co.uk/seals-and-sealants?cat=279 Does anybody have any suggestions as to why this might be the case? Thanks
Product Support | | A_Q0