What is the best online reputation management software for generating legitimate Google (and other online) reviews?

[eport12]

Hello!

Does anyone have a good experience with using an online reputation management tool to help generate online reviews for a Google My Business listing, Facebook, etc? The reason I ask about a review software is because of my client's age demographic (50+), so we need to have an automated system to request reviews from their clients and to make it simple for them to leave reviews.

[BlueprintMarketing]

Hi Miriam,

Thank you so much they are really adding a lot of great features that are not on any other software that I know of.

Until then though I made a mistake above and said "trustradius" I meant to say

https://www.trustpilot.com/

PS

Where you at MozCon?

Lot's of new local rules and some great speeches Tom Capper (TCap) did an awesome job.

Darren to a great job

Hope you're doing well,

Tom

[PR-ReviewInc]

Good information.
If you are looking to compare review management software, you may want to check some of the review sites.
Also, check out Capterra. I lined up some of the popular ones with higher-end features for comparison.
( https://www.capterra.com/reputation-management-software/compare/167624-141023-168614/Reputation-com-vs-ReviewInc-vs-Vendasta-Reputation-Management ).  Hope that helps.

[MiriamEllis]

Hey Thomas!

It's good on a thread like this for the community to provide a variety of recommendations. I'm glad you shared what you like about ReputationStacker. Always helpful to have multiple choices!

[BlueprintMarketing]

Miriam, I agree with I you GetFiveStars is a good Company & Mike is a great guy. The main reason I recommended ReputationStacker Is have been privy to what is coming and what is coming is amazing in my opinion. It also will be its own system.

What Miriam is talking about is extremely important to understand definitely needs to be taken into consideration when choosing a product. This is an example of a company that was forcing five stars and the update because the reviews should not be changed to a five star if it is a different number. It should it be it should be the number selected by the person using the system

"Google made an update on 03/25/2018 and this method no longer works to create a review box link pre-filled with 5 stars."

_Cite: _https://www.webworksofkc.com/blog/get-more-google-business-reviews-by-giving-customers-a-direct-link/

Also keep in mind companies such as TrustRadius also put schema markup on every page of a WordPress site this is important because Google can see JSON-LD and human beings cannot is essentially the same thing is hiding text by using clear text. Sites can receive manual penalties that are serious.

Respectfully,

Tom

[HD_Marketing]

If you're planning on using the software for multiple clients you should check out Grade.us - it looks the same as reputation stacker but, is cheaper for multiple locations. I'm guessing reputation stacker is a reseller of Grade.us. It is a great tool!

[MiriamEllis]

Hi Eport12!

A couple of suggestions:

1. I highly recommend checking out GetFiveStars, which I've personally test-driven and have been extremely impressed by. The product was co-founded by Local SEO guru Mike Blumenthal and the rate of innovation of the tool has been amazing.

2. I would be absolutely positive that whatever service you sign up for, it does not auto-populate review stars in reviews. One of the larger ORM software companies, Birdeye, recently fell out of Google's good graces for this practice and the case is serving as a warning now to everyone in the industry: be sure automated review requests do not auto-generate review stars. So, as you're considering your options, do keep that little proviso in mind.

[BlueprintMarketing]

I would have to say https://reputationstacker.com works the hardest and does the best job of any of them. I've tried them all and honestly, you won't get service like this anywhere else. in addition they keep adding on new tools and know that you can get grandfathered in on a product that is about to launch try them I think you'll really like them.

Hope that helps,

Tom