If I cancel, will I lose all my historical data & be able to access it?
-
I would like to still be able to view my historical data once I cancel. Will I still have access to it?
Thanks.
-
Trust me on this one. I've cancelled my Moz Pro account and sometimes neglected due to expired credit cards or updated payment methods etc and so far have never had an issue with any lost of data in my campaigns etc. in the past 5 years. That's one thing that keeps me coming back to Moz after having been a paid member for so long.
-
Hi there! Tawny from Moz's Help Team here.
Thanks for writing in! I'm afraid there's no way to pause a subscription at the moment. That said, the best option we have right now is for you to go ahead and cancel your subscription — you can do this from https://moz.com/subscriptionsIn fact, cancellation works a lot like pausing — we archive all your Campaigns so they'll stay safe and sound while you're away. We don't continue to gather new data while your Campaigns are archived, but we keep all your historical data for around 12 update cycles. For weekly updates, that'd be 12 weeks and 12 months for monthly updates. A couple notable exceptions would be for rankings and link histories, which we'll keep forever!
Then, if and when you decide to give Moz Pro another shot, it's easy to unarchive those Campaigns and start gathering data for them again. At that point, you'd just head back to the "Manage Campaigns" screen, choose "Archived Campaigns" from the dropdown at the left, and you'll be just a few clicks away from getting up and running again!
I hope this helps! If you've still got any questions, just feel free to reach out to us at help@moz.com. Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Cancel Account
I was charged after cancelling my account that is not being used. What should I do? Cancel with my bank?
Product Support | | ValFulton1 -
Moz not tracking search traffic & not displaying correctly in pdf report
Hi For one of our clients search traffic has stopped tracking and there are no error msgs. For the same client, when you save the report to pdf format, it appears as per below?
Product Support | | Nikki9590 -
I canceled my free trial. Does Moz charge after expiring date although I canceled the free trial?
I canceled my free trial, will Moz charge after expiring date, unless I canceled?
Product Support | | Samantha-Amarakoon0 -
Account Cancellation - What happens to historical data?
After cancelling my Moz subscription, if I decide to subscribe again in the future, would I then regain access to historical data from when I was a paying subscriber?
Product Support | | JoeMangum0 -
Forgot to cancel and never used this service how can I be refunded??
I was considering starting in online business but decided not to but forgot to cancel 30 day trial therefore I am unable to use the service but yeah I still got billed and I never use the service how can I get refunded?
Product Support | | myintimatebox.com0 -
I have two listings, i sold one business i need to cancel the listing
I have two listings on same account, i need to cancel just one of my listings. how do i do this? it says delete Facebook and google listing but i can't, the new owner has had them transferred to him. Help!?
Product Support | | BigLousBouncies0 -
I want to Moz refund my money. My trial just expired and i had forgotten to cancel
I want to Moz refund my money. My trial just expired and i had forgotten to cancel
Product Support | | moz11220 -
How to cancel?
I want to cancel my subscribtion, but the link to cancel is not working!
Product Support | | iwant2stalku0