Crawl Issue
-
Hi,
We have 3 campaigns running for our websites in different territories. All was going well until April 11th when Moz reported that our .com site (sendmode.com) could not be crawled. I get this error "Your page redirects or links to a page that is outside of the scope of your campaign settings ..."
I've been through the site a number of times but have been unable to get to the root of the problem. Robots.txt and 301's look fine.
Is there any way I can find out which page is causing the issue?
John
-
No problem
-
Thanks so much for the response Eli. Will have a look at that last page.
-
Hey John,
Thanks for reaching out to us!
Please could you write into us at help@moz.com so we can look into your Campaign and get to the bottom of this?
P.S. The way to see which page our crawler is stopping at would be to head to the 'All Crawled Pages' section of your Campaign (under Site crawl) and export the CSV. You will be able to see the order in which our crawler has crawled your site, and the last page is the page we have stopped at.
Looking forward to hearing from you,
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Payment Issue in Subscription Upgrade
Hi, I’m trying to upgrade from the Starter to the Standard plan, but I keep encountering an error: "Failed to send subscription update to Stripe." Could you please assist me in making the switch?
Product Support | | Devesh_Chauhan0 -
Unsolved 403 crawl error
Hi, Moz( Also reported by GSC)have reported 403 crawl error on some of my pages. The pages are actually working fine when loaded and no visible issue at all. My web developer told me that some times error issues are reported on a working pages and there is nothing to worry about.
Product Support | | ghrisa65
My question is, will the 403 error have bad consequences on my SEO/Page ranking etc. These are some of the pages that have been reported with 403 error but loading fine: https://www.medistaff24.co.uk/hourly-home-care-in-evesham/ https://www.medistaff24.co.uk/contact-us/0 -
How to remove staging Urls from being shown in MOZ as critical crawler issues?
Hi MOZs, A few months ago we were updating our website and used a staging site to do so. Soon after we realized that it was indexed by G and shown in Search so we removed it to be indexed. The staging site has since not been visible in search except for 2 links that I just found out about today. My question is how to remove the staging site URLs being shown in MOZ as crawl issues or remove completely? I want to do this because the digital reports are connected to MOZ and it shows there are currently more than 400x 4xx errors which are all because of the staging URLs. I already marked to ignore the issues but they are still showing in. Any help would be much appreciated! Thanks
Product Support | | Strausberg0 -
Crawling issue
Hello,
Product Support | | Benjamien
I have added the campaign IJsfabriek Strombeek (ijsfabriekstrombeek.be) to my account. After the website had been crawled, it showed only 2 crawled pages, but this site has over 500 pages. It is divided into four versions: a Dutch, French, English and German version. I thought that could be the issue because I only filled in the root domain ijsfabriekstrombeek.be , so I created another campaign with the name ijsfabriekstrombeek with the url ijsfabriekstrombeek.be/nl . When MOZ crawled this one, I got the following remark:
**Moz was unable to crawl your site on Feb 21, 2018. **Your page redirects or links to a page that is outside of the scope of your campaign settings. Your campaign is limited to pages with ijsfabriekstrombeek.be/nl in the URL path, which prevents us from crawling through the redirect or the links on your page. To enable a full crawl of your site, you may need to create a new campaign with a broader scope, adjust your redirects, or add links to other pages that include ijsfabriekstrombeek.be/nl. Typically errors like this should be investigated and fixed by the site webmaster. I have checked the robots.txt and that is fine. There are also no robots meta tags in the code, so what can be the problem? I really need to see an overview of all the pages on the website, so I can use MOZ for the reason that I prescribed, being SEO improvement. Please come back to me soon. Is there a possibility that I can see someone sort out this issue through 'Join me'? Thanks0 -
Haven't received an update on site crawl issues more than a week
Hello, my account has be scheduled to have the next updated report on 1st March. However, up till now, the latest data I have for our site crawl issues is made on 21st Feb. May I know if there is any issue related to this? Any way that i can draw the data for this week?
Product Support | | Robylin10 -
Subscription payment issue
Hello, Moz community. I have a big problem, today by accident i suppose i was charged 149$ for the Moz Pro subscription plan, but i have already earlier today canceled my subscription plan.
Product Support | | Gigito
Now Moz is a great seo based application, but i was only testing the field and do not need those kind of services and plus living in a third world country 149$ would literally mess my whole month. Is there anyway the payment to be reversed, the transfer is still in the waiting and the payment has not been completed. Waiting for response, 10x0 -
I have removed a subdomain from my main domain. We have stopped the subdomain completely. However the crawl still shows the error for that sub-domain. How to remove the same from crawl reports.
Earlier I had a forum as sub-domain and was mentioned in my main domain. However i have now discontinued the forum and have removed all the links and mention of the forum from my main domain. But the crawler still shows error for the sub-domain. How to make the crawler issues clean or delete the irrelevant crawl issues. I dont have the forum now and no links at the main site, bu still shows crawl errors for the forum which doesnt exist.
Product Support | | potterharry0 -
SEO Moz PRO app Isn't Crawling Anymore
Hi, We find the SEO Moz PRO app a great tool for us. What is the reason that it is not re-crawling the websites included in our campaigns anymore?
Product Support | | solution.advisor0