Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain 403 error
-
Hi Everyone,
A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else?
I would love to hear your thoughts.
Jens -
no at all
-
Hi Roman,
Thanks for your answer!
It's a commercial tool.
I checked the robots.txt file and .htaccess, but didn't saw any problems.
As you say, the problem can just be caused by the user-agent.If so, this will not affect my SEO efforts, right?
-
Which tool are you using is this a custom tool or commercial tool such as Screamingfrog?
-
These are all for client errors. That means the page wasn’t found and something is wrong with the request. Whatever is happening though, the issue is typically on the client side:
403: Forbidden, So In your case, the first place that you need to check is your .htaccess and your Robots.txt file and make sure that they are not blocking any crawler or at least the crawler of your tools.
For example, some Hosting providers block all the crawlers that are not Google or Bing to save resources. So is usual that Roger (Moz Crawler) has problems to crawl a page that is blocked on the server side. Usually, Moz, Ahrefs, Semrush has this kind of problem so in summary
- Make sure your .htaccess and your Robots.txt is not blocking your crawler
- Make sure your hosting is not blocking your crawler
- If all the above does not work try to modify the user-agent of your tool
Hope this info helps you with your problem
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
?_escaped_fragment_= Duplicate error in Webmaster
Hi I am not sure where this came from ... ?escaped_fragment= But in webmaster we are seeing hundreds of pages with this and thus webmaster is saying that we have Pages with duplicate title tags How do I fix this, or remove it. Regards T
Technical SEO | | Taiger0 -
Schema Markup Errors - Priority or Not?
Greetings All... I've been digging through the search console on a few of my sites and I've been noticing quite a few structured data errors. Most of the errors are related to: hcard, hentry and hatom. Most of them are missing author & entry-title, while the other one is missing: fn. I recently saw an article on SEL about Google's focus on spammy mark-up. The sites I use are built and managed by vendors, so I would have to impress upon them the impact of these errors and have them prioritize, then fix them. My question is whether or not this should be prioritized? Should I have them correct these errors sooner than later or can I take a phased approach? I haven't noticed any loss in traffic or anything like that, I'm more focused on what negative impact a "phased approach" could have. Any thoughts?
Technical SEO | | AfroSEO0 -
Some URLs were not accessible to Googlebot due to an HTTP status error.
Hello I'm a seo newbie and some help from the community here would be greatly appreciated. I have submitted the sitemap of my website in google webmasters tools and now I got this warning: "When we tested a sample of the URLs from your Sitemap, we found that some URLs were not accessible to Googlebot due to an HTTP status error. All accessible URLs will still be submitted." How do I fix this? What should I do? Many thanks in advance.
Technical SEO | | GoldenRanking140 -
Subdomain vs Main Domain Penalties
We have a client who's main root.com domain is currently penalized by Google, but the subdomain.root.com is appearing very well. We're stumped - any ideas why?
Technical SEO | | Prospector-Plastics0 -
Diagnosing Canonical Errors Is Screaming frog reliable?
Morning from suny & warm wetherby UK 🙂 On this page http://www.goldsboroughestates.co.uk/how-we-care-for-you/right-to-manage/ screaming frog is citing a canonical error but I'm confused as this piece of code is in place: http://www.goldsboroughestates.co.uk/About/right-to-manage" /> So my question is please - "Does this page http://www.goldsboroughestates.co.uk/how-we-care-for-you/right-to-manage/ have a caninical error or is screaming frog useless? Other examples where screaming frog is picking up canonical errors include:
Technical SEO | | Nightwing
http://www.goldsboroughestates.co.uk/what-our-customers-say/right-to-manage/
http://www.goldsboroughestates.co.uk/buying-a-home/right-to-manage/ Oh forgot to say the preffered version is http://www.goldsboroughestates.co.uk/About/right-to-manage/ Any insights welcvome 🙂0 -
404 crawl errors from "tel:" link?
I am seeing thousands of 404 errors. Each of the urls is like this: abc.com/abc123/tel:1231231234 Everything is normal about that url except the "/tel:1231231234" these urls are bad with the tel: extension, they are good without it. The only place I can find this character string is on each page we have this code which is used for Iphones and such. What are we doing wrong? Code: Phone: <a href="[tel:1231231234](tel:7858411943)"> (123) 123-1234a>
Technical SEO | | EugeneF0 -
Best 404 Error Checker?
I have a client with a lot of 404 errors from Web Master Tools, and i have to go through and check each of the links because Some redirect to the correct page Some redirect to another url but its a 404 error Some are just 404 errors Does anyone know of a tool where i can dump all of the urls and it will tell me If the url is redirected, and to where if the page is a 404 or other error Any tips or suggestions will be really appreciated! Thanks SEO Moz'rs
Technical SEO | | anchorwave0 -
Starting a new product, should we use new domain or subdomain
I'm working with a company that has a high page rank on it's main domain and is looking to launch a new business / product offering. They are evaluating either creating a subdomain or launching a brand new domain. In either case, their current site will link contextually to the new site. Is there one method that would be better for SEO than the other? The new business / product is related to the main offering, but may appeal to different / new customers. The new business / product does need it's own homepage and will have a different conversion funnel than the existing business.
Technical SEO | | gallantc0