Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Let your business shine with Listings AI
      Moz Local

      Let your business shine with Listings AI

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'

    Technical SEO
    4
    6
    1916
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • d.bird
      d.bird Subscriber last edited by

      A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results.

      Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/

      Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page.

      I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed.

      Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?

      1 Reply Last reply Reply Quote 0
      • Paul-IW
        Paul-IW @effectdigital last edited by

        @effectdigital and @jasongmcmahon did you ever get to the bottom of this and if so what caused it and what was the long term fix, as GSC and Google seem to behaving in a peculiar way?

        We had a similar issue with this page: https://www.simplyadverse.co.uk/bad-credit-mortgage, but after several cache clears and re-indexing/fix requests it indexed fine.

        We now have a page on another similar site that is stubbornly refusing to index. Its a new site and other than the a simple domain homepage, all pages when under development had "noindex " on them.

        Several pages on the site on launch behaved like this with GSC saying the page was marked as "noindex" but submitted in the sitemap, but when you check to see if indexing was possible GSC says its fine (we'd removed noindex and setup the sitemap) . All crawling tools say its fine, but this page wont index despite repeated attempts over a couple of weeks, all other pages are now fine, but this page won't index: https://simplysl.co.uk/buy-to-let/

        Other than they're all mortgage related sites/pages, I can't fathom why one page would be troublesome and all others index OK despite having the same setup and indexing process, any ideas?

        1 Reply Last reply Reply Quote 0
        • d.bird
          d.bird Subscriber @jasongmcmahon last edited by

          Thanks, I'll take a look

          1 Reply Last reply Reply Quote 0
          • d.bird
            d.bird Subscriber @effectdigital last edited by

            Thanks for going into so much detail, much appreciated.

            We've asked Google to reindex it and 'validate the fix', even though we can't find anything to fix!

            1 Reply Last reply Reply Quote 0
            • jasongmcmahon
              jasongmcmahon last edited by

              Hi there, check that caching isn; the issues at server & CMS levels. Other than that reindex the page via GSC

              d.bird 1 Reply Last reply Reply Quote 1
              • effectdigital
                effectdigital last edited by

                This is really weird. Really really weird!

                As you say, your site's source code seems to confirm that it is set to index. If we look here, we can plainly see that the coding syntax for a no-index directive is "noindex" (all one word).

                Let's look at your source code:

                • https://d.pr/i/RAYzE4.png

                Yep, everything seems fine there! But what if a script is modifying your source code and including the directive - and Google's picking up on that?

                If we look at the modified source code which I rendered and saved to a file here:

                • https://d.pr/f/1ZKNfF.php

                ... we can see, there are no problems here either:

                • https://d.pr/i/kcxO0z.png

                Wow - that's really unhelpful! 😧

                Let's see what happens if we specifically search Google's live index for the URL:

                • https://d.pr/i/944xFl.png

                Interestingly, when we search Google's index for this page, we get this page returned instead.

                It makes sense that Google would return that URL if it couldn't return the main URL, as one is nested inside of the other. If everything was healthy, we'd see Google listing both URLs instead of just one of them. Even if you edit my index query to remove the trailing slash, you still only get the nested URL (not the one you want to be showing, which is at a slightly higher-up level)

                Another thought I had was, hmm maybe this is a canonical tag gone rogue. That bore no fruit either, as this page (which you want to index, yet won't) canonicals to this page - and both of those URLs are exactly the same. As such, it's obvious that we can't blame the canonical tag either! I even viewed the modified source to see if it got altered, no dice (the canonical tag is just fine)

                Maybe the XML file is telling Google not to index the URL?

                • https://d.pr/i/dvbCfy.png

                Nope - that's fine too! No problems there...

                Could the robots.txt file be interfering?

                • https://d.pr/i/DmAN1t.png

                No! Darn it, that's not the problem

                I know that a no-index or blocking directive can also be sent through the HTTP header (usually via X-robots). Let's check the response header of your URL out:

                • https://d.pr/i/cy0MoW.png

                Nothing there that really raises my eyebrow. This is enabled and set to block, but to be honest that shouldn't affect Google's crawling at all. Anyone correct me if I am wrong, but defending your site against cross-site scripting (XSS) attacks doesn't impede crawling right?

                Fudge it. Let's fling it through Google's Page-Speed Insights tool. Usually that will tell you if something is being blocked and why...

                • https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.onlinemortgageadvisor.co.uk%2Fbad-credit-mortgages%2Fhow-to-get-a-mortgage-with-bad-credit%2F&tab=desktop

                Nothing useful still!

                Google's mobile friendly tool gives us some, semi-interesting information:

                • https://search.google.com/test/mobile-friendly?view=fetch-info&id=g4uSC2GcoipwxKk-PtqN2Q

                But it doesn't say the page can't be loaded. It only says some resources which the page pulls in can't be loaded! And guess what? They're all external things on other websites (other than a few theme related bits, but nothing IMO that should stop the whole page loading).

                Let's try DeepCrawl's indexability checker (they make amazing software by the way... expensive though):

                • https://d.pr/i/Iyrzq5.png

                Sir... there is NO GOOD REASON why your URL shouldn't be indexed. I am 99.9% certain you have encountered a legit Google bug. Post about it here. Only Google can help you at this juncture

                d.bird Paul-IW 2 Replies Last reply Reply Quote 2
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • JoelssonMedia

                  Page disappears from Google search results

                  Hi, I recently encountered a very strange problem.
                  One of the pages I published in my website ranked very well for a couple of days on top 5, then after a couple of days, the page completely vanished, no matter how direct I search for it, does not appear on the results, I check GSC, everything seems to be normal, but when checking Google analytics, I find it strange that there is no data on the page since it disappeared and it also does not show up on the 'active pages' section no matter how many different computers i keep it open. I have checked to page 9, and used a couple of keyword tools and it appears nowhere! It didn't have any back links, but it was unique and high quality. I have checked on the page does still exist and it is still readable. Has this ´happened to anyone before? Any thoughts would be gratefully received.

                  Technical SEO | | JoelssonMedia
                  0
                • Mediaholix

                  Does anyone know the linking of hashtags on Wix sites does it negatively or postively impact SEO. It is coming up as an error in site crawls 'Pages with 404 errors' Anyone got any experience please?

                  Does anyone know the linking of hashtags on Wix sites does it negatively or positively impact SEO.  It is coming up as an error in site crawls 'Pages with 404 errors'  Anyone got any experience please? For example at the bottom of this blog post https://www.poppyandperle.com/post/face-painting-a-global-language the hashtags are linked, but they don't go to a page, they go to search results of all other blogs using that hashtag.  Seems a bit of a strange approach to me.

                  Technical SEO | | Mediaholix
                  0
                • flo_seo

                  Not all images indexed in Google

                  Hi all, Recently, got an unusual issue with images in Google index. We have more than 1,500 images in our sitemap, but according to Search Console only 273 of those are indexed. If I check Google image search directly, I find more images in index, but still not all of them. For example this post has 28 images and only 17 are indexed in Google image. This is happening to other posts as well. Checked all possible reasons (missing alt, image as background, file size, fetch and render in Search Console), but none of these are relevant in our case. So, everything looks fine, but not all images are in index. Any ideas on this issue? Your feedback is much appreciated, thanks

                  Technical SEO | | flo_seo
                  1
                • vikrantrathore

                  Pages are Indexed but not Cached by Google. Why?

                  Hello, We have magento 2 extensions website mageants.com since 1 years google every 15 days cached my all pages but suddenly last 15 days my websites pages not cached by google showing me 404 error so go search console check error but din't find any error so I have cached manually fetch and render but still most of pages have same 404 error example page : - https://www.mageants.com/free-gift-for-magento-2.html error :- http://webcache.googleusercontent.com/search?q=cache%3Ahttps%3A%2F%2Fwww.mageants.com%2Ffree-gift-for-magento-2.html&rlz=1C1CHBD_enIN803IN804&oq=cache%3Ahttps%3A%2F%2Fwww.mageants.com%2Ffree-gift-for-magento-2.html&aqs=chrome..69i57j69i58.1569j0j4&sourceid=chrome&ie=UTF-8 so have any one solutions for this issues

                  Technical SEO | | vikrantrathore
                  0
                • docbeans

                  My video sitemap is not being index by Google

                  Dear friends, I have a videos portal. I created a video sitemap.xml and submit in to GWT but after 20 days it has not been indexed. I have verified in  bing webmaster as well. All videos are dynamically being fetched from server. My all static pages have been indexed but not videos. Please help me where am I doing the mistake. There are no separate pages for single videos. All the content is dynamically coming from server. Please help me. your answers will be more appreciated................. Thanks

                  Technical SEO | | docbeans
                  0
                • SierraPCB

                  Why google indexed pages are decreasing?

                  Hi, my website had around 400 pages indexed  but from February, i noticed a huge decrease in indexed numbers and it is continually decreasing. can anyone help me to find out the reason. where i can get solution for that?  will it effect my web page ranking ?

                  Technical SEO | | SierraPCB
                  0
                • rhoadesjohn

                  The word 'shop' in a page title

                  I'm reworking most of the page titles on our site and I'm considering the use of the word 'Shop' before a product category. ex.  Shop 'keyword' | Brand Name As opposed to just using the keyword sans 'Shop.'  Some of the keywords are very generic, especially for a top level category page. Question: Is the word 'Shop' damaging my SEO efforts in any way?

                  Technical SEO | | rhoadesjohn
                  0
                • ChrisRoberts-MTI

                  NoIndex/NoFollow pages showing up when doing a Google search using "Site:" parameter

                  We recently launched a beta version of our new website in a subdomain of our existing site. The existing site is www.fonts.com with the beta living at new.fonts.com. We do not want Google to crawl the new site until it's out of beta so we have added the following on all pages: However, one of our team members noticed that google is displaying results from new.fonts.com when doing an "site:new.fonts.com" search (see attached screenshot). Is it possible that Google is indexing the content despite the noindex, nofollow tags? We have double checked the syntax and it seems correct except the trailing "/". I know Google still crawls noindexed pages, however, the fact that they're showing up in search results using the site search syntax is unsettling. Any thoughts would be appreciated! DyWRP.png

                  Technical SEO | | ChrisRoberts-MTI
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.