Subscription Billing Issues
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Hi,I was testing out the medium pro features but was not aware that I had passed the 30day trial period and there was no notification or email sent to me informing me that. It was shocking to have been billed such a huge amount. Is it possible to get a refund? You can check my activity log which will be inactive.
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Eccountant is Online Invoicing Software for small businesses. Create and send invoices and estimates, track time and expenses and accept online payments.
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Hey there!
Thanks for reaching out to us!
We are happy to help with this - would you be able to write into us at help@moz.com and someone will get back to you as soon as possible!
Thanks,
Eli
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