How do I fix 5xx errors on pdf's?
-
Hi all,
I'm having a huge (and very frustrating) issue-- I have 437 pages with 5xx errors and have no idea how to go about fixing them. All of them are links to pdf's, and when I click on the link on the Site Crawl page, it opens just fine. I've been trying to find the answer to how to fix this issue for weeks with no luck at all.
I tried linking the pdf's to their parent page, tried renaming the links to be more concise and crawler friendly, and I've searched all types of articles involving pdf's and 5xx errors, all with no luck.
Does anyone have any idea why these pages are getting this error and how I can fix them?
Huge thanks in advance!
Daniela S.
-
Big question here is, are any other tools giving 5XX errors on those PDF URLs (ending in .pdf) or just Moz on its own? Moz is known to have issues crawling URLs which contain certain characters, which other crawlers may not have a problem with - so you need a second opinion here
Install this on Chrome: https://chrome.google.com/webstore/detail/redirect-path/aomidfkchockcldhbkggjokdkkebmdll?hl=en (mainly for tracking redirects, but also tells you status info in a handy way from a pop-out button)
Visit one of the URLs directly which Moz is saying gives a 5XX. Does it on Chrome? Note: sometimes a page will look like it has rendered properly, but for some reason the server will still send an invisible 5XX response - this Chrome plugin would pick that up!)
Also check the URL with this second plugin: https://chrome.google.com/webstore/detail/seo-indexability-check/olojclckfadnlhnlmlekdihebmjpjnoa?hl=en-GB
If both those plugins agree the page loads fine on a 200, then Moz has an error. If they both agree that the page is a 5XX even though it looks legit, then you have a server response error
If you get mixed results we have a mystery to look deeper into...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can't work out robots.txt issue.
Hi I'm getting crawl errors that MOZ isn't able to access my robots.txt file but it seems completely fine to me? Any chance anyone can help me understand what might be the issue? www.equip4gyms.co
Moz Pro | | brenmcc10 -
How to Avoid Duplicate Page Content errors when using Wordpress Categories & Tags?
I get a lot of duplicate page errors on my crawl diagnostics reports from 'categories' and 'tags' on my wordpress sites. The post is 1x link and then the content is 'duplicated' on the 'category' or 'tag' that is added to the page. Should I exclude the tags and categories from my sitemap or are these issues not that important? Thanks for your help Stacey
Moz Pro | | skehoe1 -
Now our site is ready what's next
Site is all inxed in google, with analytics and webmaster tool. No error in all our 5000 products pages So where do i start my organic seo? What should I read first? Its an online store for retailler only but we still want people to learn about the product or find a store.
Moz Pro | | koloss
We have made 300 original video on youtube with a full description these video are also associated in our site in each respective product. I know our competitor. So now everything is clean and ready. How do I start seo, we have no external link at all. Wich would be the first best step to do. Regards, Bruce0 -
Crawl Errors and Notices drop to zero
Hi all, After setting up a campaign in Moz the crawl is successful and it showed the Errors and Warnings in crawl diagnostics (each one had about 40-50), but after a few days the number dropped to zero. Only the "notices" seems to stay normal, with a slight drop since the campaign set up, but not dropping to zero. I set this campaign up in a colleague's account and the same thing happened shortly after set up. I didn't find any Q&A already posted so any insight is appreciated!
Moz Pro | | Vanessa120 -
Crawl started on the 18th of December and still hasn't completed!
As the title states I started a crawl over 2 weeks ago now and it still hasn't completed. Does anyone know why this could be? Thanks
Moz Pro | | cttgroup0 -
In report section I don't see the last ranking : (
The image I see is like this http://pro.seomoz.org/campaigns/81837/rankings Nromally I was able to see the last report. Tanks for your help Fabio
Moz Pro | | Fabiosca630 -
What's Your Thought About Market Samurai as An SEO Tool Compared to SEOMoz?
What is your opinion about Market Samurai tool as a SEO Tool? I have used it and found it good for analyzing the top 10 competition, getting anchor text profiles and so on. SEOMoz is cool, but has a lot more features. However it lacks keyword research tool. We really cant compare the two tools in terms of pricing because the cost of the MS tool for a lifetime is what will cost SEOMoz membership for a month. What;s your take on this?
Moz Pro | | ConversionChamp0 -
Clearing the Tool Reports You've Run
Is there anyway of clearing the 'Tool Reports You've Run' list on the Pro Dashboard, or setting certain reports not to be saved here?
Moz Pro | | BigMiniMan0