Moz not able to crawl our site - any advice?
-
When I try and crawl our site through Moz it gives this message:
Moz was unable to crawl your site on Aug 7, 2019. Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster.
I have been through all the help and doesn't seem to be any issues. You can check the site and robots.txt here: https://myfamilyclub.co.uk/robots.txt.
Anyone got any advice on where I could go to get this sorted?
-
Hello, have the same issue and MOZ getting "Bummer no data found" for domain https://wherebuycoin.com/ . The SEMRush and Ahrefs see this site, but MOZ not, even after 2 years. What can be wrong? Where to read why MOZ not crawling my site?
Thanks!
-
Check your website's robots.txt file to ensure that it's not blocking Moz's user-agent or specific directories/pages that you want to be crawled. Update the robots.txt file if necessary to allow Moz to crawl your site.
-
Hey,
We crawled the site just fine with Screaming Frog. Perhaps this is a Moz issue?
Looks like they are well aware of it though.
Thanks!
-
Hi,
I'm sorry to hear about this! Would you be able to write into help@moz.com as this will allows us to investigate into this via the most convenient method.
Looking forward to hearing from you,
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved What are the top 5 things you recommend you should do when you first subscribe to Moz?
Hi
Getting Started | | djnlowe
Im new to Moz and would like to get the most out of it as quickly as possible. so like the subject say - What are the top 5 things you would recommend I should to get the most out of Moz? #getstarted0 -
Moz DA Issue
Hey Community, This is my site which is the Best Drifitng in Australia. I am getting a problem and my site's DA is unable to show using. I want to see it as soon as possible, although I am using a premium tool. Thanks
Getting Started | | jndjue40 -
Site with 2 domains - 1 domain SEO opimised & 1 is not. How best to handle crawlers?
Situation: I have a dual domain site:
Getting Started | | DGAU
Domain 1 - www.domain.com is SEO optimised with product pages and should of course be indexed.
Domain 2 - secure.domain.com is not SEO optimised and simply has checkout and payment gateway pages. I've discovered that Moz automatically crawls Domain 2 - the secure.domain.com site and consequently picks up hundreds of errors.
I have put an end to this by adding a robots.txt to stop rogerbot and dotbot (mozs crawlers) from crawling domain 2. This fixes my errors in Moz reports however after doing more research into 'Crawler Control' I figure this might be the best option. My Question: Instead of using robots.txt to stop moz from crawing all of Domain 2 should I use on each page of domain 2? I believe this would then allow moz and google to crawl Domain 2 but also tell them both not to index it.
My understanding is that this would be best, and might even help my overall SEO by telling google not to give any SEO value to the Domain 2 pages?0 -
Why is Moz.com saying that none are linking to www.oneworldcetner.eu
It still says 0 after 6 weeks if i use other tooks like http://openlinkprofiler.org/r/oneworldcenter.eu#.VhbF7ivzJ8E I do see the backlinks that i was counting on was there
Getting Started | | onewordcenter0 -
MOZ Monthly Custom Report Question
How do I set the Moz to produce monthly report on 1st of every month. I dont see any option there. we have 50+ Clients in Moz now and we need to generate report on 1st day of all month to send them report. Its 3rd Oct today and I don't see my previous month report being generated. Can you guys help me
Getting Started | | emarketexperts0 -
I am managing an existing ecommerce website and just subscribed to the MOZ tools - what is the best rout to learning how bets leverage all the tools to optimize my site?
I am managing an existing ecommerce website and just subscribed to the MOZ tools - what is the best rout to learning how bets leverage all the tools to optimize my site?
Getting Started | | DiveNSail0 -
Downloading Moz.com data?
Is it possible to download the data in my Moz analytics for use in Excel? I'm specifically after the data behind the graphs in the Links section. I don't see a way to download this...
Getting Started | | IrvCo_Interactive0 -
Where to find answers to really dumb questions about setting up Moz campaigns...
I had a Moz account earlier this year, let it drop for a few months, then decided it really was important to have one. So I'm back. But there is still something about it that I really find frustrating. I can't seem to find any answers to what seem to be basic questions. Maybe they are too simple, maybe they are just dumb questions, but I sure would appreciate it if somebody could lead me to another source of information. Maybe somebody has written a "Moz for Dummies" book? Here's an example: I'm setting up campaigns for my websites, and I get to the Brand and Mentions section. It tries to autofill the space using my campaign name, but that's not accurate. So I go look at the Help Hub for Brands and Mentions, and it gives an example using MOZ as the brand name. But not many sites have a three-letter domain name, do they?. One of my domains is EasyDigging.com (2 words) and the other is BestDryingRack.com (3 words). So I look and look, but can't find any examples of longer domain names. So I have no idea how to enter my Brand. Should it be the whole "EasyDigging.com" or should it just be "EasyDIgging" or should it be broke up into "Easy Digging"? This is just 1 example. I find these sort of unanswered questions almost every time I try something new. Is there a collection of examples anywhere? I really hope so. Surely there are others who learn best from examples, who hate having to guess based on slim or vague instructions. Keeping my fingers crossed that somebody can lead me to the goldmine of good examples. Thanks!
Getting Started | | GregB1230