Random Reporting of 403 Forbidden Errors
-
Randomly MOZ reports that hundreds of 403 forbidden errors are cropping up for our website. None of these pages are forbidden, and load just fine. Why does MOZ keep reporting these issues?
-
To confirm, it appears that it worked. I don't know if others with WPEngine as a host were having this problem. BUt that's how you get it fixed,
-
I reached out to WPEngine as it seemed like something they could address. The Moz crawler Rogerbot and associated IP addresses were being flagged by the firewall and were being blocked access. I requested that write a script to allow rogerbot to crawl the site without being blocked. In theory, it should be fixed. I'll recrawl the site to make sure.
-
Hi there!
Can you please send us over some examples to help@moz.com and we would be happy to look into this for you!
Thank you.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Having issues generating Pdf reports
I am having issues just exporting any kind of PDF reports. Is there something going on or some glitch? I have tried 3 different browsers and still have the same problem. All I get is the ajax wheel spinning and then it times out.
Product Support | | TriforceMedia
b704ec57-5b3a-491d-9433-47576466ef20-image.png0 -
Moz Reporting -Selecting Dates
How to I select what dates to report from? I would like a quarterly report - is it possible to compare to the previous year/quarter?
Product Support | | kaymcgarr0 -
False 5xx Errors for ColdFusion website
For several years month after month MOZ crawl reports 5xx errors on many pages. Almost every time all the pages work fine as fa as i could see. Google webmaster tools does not notice any errors. Could anyone explain how to fix this situation? Should i get a refund from MOZ?
Product Support | | Elchanan0 -
Is is possible to revert reporting to a past crawl date?
Site Crawl report defaults to the last crawl. Is there a way to get data from a previous crawl for comparison?
Product Support | | JThibode1 -
On Oct 1st I set up a report to be sent to my client MONTLY... however it says the next report will be sent out Dec 1st. Same on other clients...is this monthly or every 2 months
on Oct 1st I set up a report to be sent to my client MONTLY... however it says the next report will be sent out Dec 1st. Same on other clients...is this monthly or every 2 months
Product Support | | Master-Charles0 -
Only sections are showing on PDF report?
Around a quarter of the modules selected are actually showing on a report? Unsure if this is an issue on Moz's part or my own - It has previously been fine and printed the whole report as requested (June was fine) The same report this month is only part compiling. I have also manually created another report (with the same modules) and the exact thing happened. Also - When choosing a campaign no stats show up there any longer, not a big problem but quite annoying all the same. Thanks in advance for any help, Alex
Product Support | | Whittie0 -
Are these MA dashboard issues errors or ccorrect ?
Hi As you know i had spotted some bugs with the new MA dash and now on a more recent report update for a project see the below messages so pls confirm if they are bugs or genuine so i know to inform clients dev to attend to or not ? (PM me for the client/project name if you need it): Crawl Error Moz was unable to crawl your site during the last campaign update!We encountered the following issue:904 Response from Server Timed out Without Completing Page Request Crawl Issue Found: 500 Errors More than 5% of site pages served 500 errors during the last crawl
Product Support | | Dan-Lawrence0 -
Why is my dashboard reports not updating???
Hi, Can someone from Moz Team help me out. I just checked my campaigns and they are stuck to Dec 2-8 data. It's already February LOL.
Product Support | | en-gageinc0