Unsolved Moz Crawl seems to be stuck?

[StevenWalley]

Hi all,

It seems like moz has been stuck on crawling our site for a while now - I had a message of 'you will get a notification for when your site crawl is complete' for about 2 weeks now, and it doesn't seem to finish it?

Any ideas why this happens and how to fix it?

Thank you in advance.

[Luqmanbashir]

The issue with Moz being stuck on crawling a site for an extended period can be due to various reasons. Here are some possible causes and solutions based on the provided search results:
Crawl Troubleshooting:
The crawl may be affected if the Moz crawler was banned or blocked by a forbidden response on the site. It's essential to ensure that the robots.txt file is accessible and not blocking the Moz bot. Checking the server logs for the response to the Moz bot and performing a recrawl through Moz Pro Site Crawl can help resolve the issue
1: Site Size and Crawl Limits:
If the site is larger than the allotted crawl limit, Moz may be unable to crawl every page every week, leading to delays in the crawl completion. Adjusting the crawl limit, upgrading the subscription for higher crawl limits, or adjusting the robots.txt to instruct Moz to crawl fewer pages can be potential solutions
2: Critical Crawler Issues:
Critical crawler issues such as 4xx and 5xx errors can impact the crawl. Resolving these issues and using the recrawl feature in Moz Pro can help address the issues and ensure a successful crawl
4: Spikes in Site Crawl Issues:
Spikes in issue counts can be caused by changes to the robots.txt file, site crawl limits, or the crawler's behavior. It's important to investigate the causes of these spikes and make necessary corrections to facilitate a smooth crawl
5: In summary, to address the issue of Moz being stuck on crawling a site, it's important to ensure that the site is accessible to the Moz crawler, resolve any critical crawler issues, and investigate and address any spikes in site crawl issues. Additionally, adjusting the crawl limit, upgrading the subscription, and making necessary changes to the robots.txt file can help facilitate a successful site crawl and thank you from shareyoursaas

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[Preshp]

@KillerFrost same here it seems it's a general ish

[YKM_Marketing]

The Moz ranking "DA" on my Site is changing day by da. Yesterday it was 23, today again 22. Last week it was 23. Totally confusing. Same way, when doing offpage activity the domain ranking of the offpage sites are different when I compare to other rating check sites.

[KillerFrost]

I also facing them same issue for my site. Even if that hasn't happened to you previously, Moz assured me that it's not uncommon for mine to take several days.

Please get in touch with their help desk if it takes longer than, say, today. There's a chance anything got stuck (it's happened to me), and their excellent support staff will take care of you. They are approachable and highly responsible.

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[meghanpahinui]

Hi @StevenWalley! Thanks so much for your question and so sorry to hear you're having trouble with your crawl. We'd be more than happy to look into this for you! Can you please send an email on over to help@moz.com with the name of the Campaign you're having trouble with? That way our Help Team can investigate.

Thanks, again!
Meghan