Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
GA4 account & property not showing in traffic property setup list.
-
Hi there,
I've connected multiple client accounts to GA4 already, but three of our accounts that we have administrator rights to in GA4 are not showing up in our selectable accounts/properties list when logged in via Moz to add to the traffic settings area.
Anyone else have this issue and find a fix?
-
@ajrunthakurseo it was Moz/Google API related and from what this thread mentions it sounds like a fix has been deployed.
-
@luminusagency said in GA4 account & property not showing in traffic property setup list.:
Hi there,
I've connected multiple client accounts to GA4 already, but three of our accounts that we have administrator rights to in GA4 are not showing up in our selectable accounts/properties list when logged in via Moz to add to the traffic settings area.
Anyone else have this issue and find a fix?I understand the issue you're facing with the three client accounts not showing up in the selectable accounts/properties list in Moz when trying to add them to the traffic settings area. This could be caused by a few different factors, and I'll provide some troubleshooting steps to help you resolve the problem:
Check Permissions: Ensure that you have the correct permissions in Google Analytics for the accounts you're trying to access via Moz. Make sure you have at least "Read & Analyze" access to the accounts in question.
Verify Data Sharing Settings: Confirm that data sharing settings are properly configured in Google Analytics for the accounts that are missing in Moz. In the Google Analytics admin settings, check the "Data Sharing Settings" under the "Account Settings" section, and ensure that sharing with third-party applications like Moz is allowed.
Refresh and Reauthorize: Sometimes, connections between Moz and Google Analytics might encounter hiccups. Try disconnecting and reconnecting the Google Analytics account in Moz. This action can refresh the connection and reauthorize the access.
Check Account Limit in Moz: Moz might have limitations on the number of Google Analytics accounts you can connect. Ensure that you haven't reached the limit and, if necessary, remove any unnecessary or outdated connections to free up space for the missing accounts.
Review GA4 Property Settings: Double-check that the missing GA4 properties have been properly set up and activated in Google Analytics. Also, ensure they are visible in the GA4 interface itself.
I hope these steps help you in resolving the issue. If you need any further assistance, feel free to ask!
-
@Kateparish This was not the case since it was Moz/Google API related.
-
@mohammadrehanseo said in GA4 account & property not showing in traffic property setup list.:
I have 3 GA4 accounts that are not showing up in Moz. I have checked permissions and refreshed browser, but they are still not showing up. Moz support said they are aware of the issue and working on a fix. In the meantime, I can invite my personal business email in as an admin on the remaining Analytics accounts and connect to GA4 via Moz through my personal Google account to scrape the remaining accounts.
Yep this is the fix for right now.
-
I have 3 GA4 accounts that are not showing up in Moz. I have checked permissions and refreshed browser, but they are still not showing up. Moz support said they are aware of the issue and working on a fix. In the meantime, I can invite my personal business email in as an admin on the remaining Analytics accounts and connect to GA4 via Moz through my personal Google account to scrape the remaining accounts.
-
Even if you are an administrator in GA4, it sounds like you might be having a permissions problem. At the account, property, and data stream levels, make sure that all rights, including "Edit," are enabled. If the problem continues, a bug might be the cause. The best course of action in this situation might be to contact Moz support. They might have to upgrade their systems to work with GA4 more effectively. Just keep in mind that as GA4 is still very new, certain integrations may still need some work.
To get premium reports visit https://www.reportprime.com/ -
Thanks for reaching out to us!
Our engineering team have deployed a fix for this issue. If you are still encountering problems, would you be able to write into help@moz.com so that we can take a closer look please.
Looking forward to hearing from you,
-
So this was something I figured out, but then had support verify. Apparently there's a fix coming, but for anyone that has more than 20 GA4 accounts in their Google Analytics account, Google will only scrape 20 accounts, leaving many off (especially if you're an agency like us).
I ended up inviting my personal business email in as an admin on the remaining Analytics accounts and connecting to GA4 via Moz through my personal Google account to scrape the remaining accounts.
Not an ideal solution, but hopefully this helps others until there's a fix.
-
@luminusagency It sounds like you might be facing a permissions issue, even if you are an admin in GA4. Ensure all permissions, including "Edit," are enabled across all levels - account, property, and data streams. If the issue persists, you might be encountering a bug. In this case, reaching out to Moz support might be the next best step. They might need to update their systems to better interface with GA4. Remember, GA4 is relatively new, and integrations might still need ironing out the kinks.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Organic traffic down
My 15 or so clients have all seen a drop in organic traffic by about 20% on GA4 for April. Rankings have not dropped or anything like that - so just wondering if anyone else has had similar?
Reporting & Analytics | | Contentcoms2 -
Android Webview & Safari (in-app) without any referrer information in Google Analytics
I've got a client that gets a considerable amount of traffic that: Enters on an interior page (that we are running properly tagged ads for on various platforms) Bounces Has a browser of either Android Webview or Safari (in-app) which I believe indicates the website is being viewed within a mobile app Has no referrer data: (direct) / (none) We've tested several scenarios (Facebook app, Gmail app, etc.) and ruled them out. Anyone know what this might be? Thanks in advance!!
Reporting & Analytics | | SarahLK0 -
We have a client that wants to apply UTM URL tagging to track local organic traffic in Google Analytics. Is there any benefit in doing this?
One of our clients requested that we apply UTM URL tagging to better track organic traffic in Google Analytics. We found this to be an odd request because we are most familiar with UTM tracking for special campaigns (referral tracking, PPC, email tracking, etc). Is there any benefit of applying UTM tags to urls to analyze local organic traffic in Google Analytics? Are there any resources out there about this? Thanks!
Reporting & Analytics | | RosemaryB0 -
Google Analytics Goal/Event/SOMETHING to show only Wordpress "Posts", not pages, etc
Hi all, Our site is build on Wordpress and formerly the post URL's had the typical date format at the beginning. This made it easy for me to look at, for example, all search traffic to the blog. I would just view URL's containing /2014/ and /2015/ and boom. We have since removed the dates from the URL's with proper redirects etc, which is great, but now I can't figure out a way to look at ONLY the blog in GA. I like to track a KPI of 'search visits to blog posts' and I can't figure out how to now. Can I set up a GA event that only fires when the post type template for blog posts loads? Some other solution? I'm lost here, and there's gotta be a good way to do it...
Reporting & Analytics | | 3DR0 -
Find Pages with 0 traffic
Hi, We are trying to consolidate the amount of landing pages on our site, is there any way to find landing pages with a particular URL substring which have had 0 traffic? The minimum which appears in google analytics is 1 visit.
Reporting & Analytics | | driveawayholidays0 -
Organic Traffic From...Mountain View, CA?
I've noticed something a little odd in my organic search traffic lately. Looking at several websites that target the Minneapolis area, I'm seeing some organic searches come in (typically using head keywords - no geo-modifier) from Mountain View, CA. There's no way we are truly ranking well on these terms in California, so it certainly feels like Google sniffing around. I was worried that perhaps they were checking into penalizing us or something, but we've actually seen upticks in search traffic lately. This traffic is not showing up in Google Analytics, just Adobe SiteCatalyst. In the past, spikes from random locations were probably some sort of crawler, like the preview bot, but these are coming in as searches with (for now) keyword data. Has anyone else seen anything like this?
Reporting & Analytics | | SarahLK0 -
Should you get a new Google Analytics account if your site has a new domain after a site redesign/new development?
We recently developed a new site for a client and they have opted to move forward with a domain change. Should we create a new Google Analytics account for the new site?
Reporting & Analytics | | TheOceanAgency0 -
Google Analytics Admin account not allowing us to add other users?
Our Google Analytics Administrator account is not giving us access to the User Manager, and because of that we are unable to add users; have you ever ran in to a problem such as this, if so what was your solution. Thanks a Billion impressions, Vijay E2qE9.jpg
Reporting & Analytics | | vijayvasu0