GA4 account & property not showing in traffic property setup list.
-
Hi there,
I've connected multiple client accounts to GA4 already, but three of our accounts that we have administrator rights to in GA4 are not showing up in our selectable accounts/properties list when logged in via Moz to add to the traffic settings area.
Anyone else have this issue and find a fix?
-
@ajrunthakurseo it was Moz/Google API related and from what this thread mentions it sounds like a fix has been deployed.
-
@luminusagency said in GA4 account & property not showing in traffic property setup list.:
Hi there,
I've connected multiple client accounts to GA4 already, but three of our accounts that we have administrator rights to in GA4 are not showing up in our selectable accounts/properties list when logged in via Moz to add to the traffic settings area.
Anyone else have this issue and find a fix?I understand the issue you're facing with the three client accounts not showing up in the selectable accounts/properties list in Moz when trying to add them to the traffic settings area. This could be caused by a few different factors, and I'll provide some troubleshooting steps to help you resolve the problem:
Check Permissions: Ensure that you have the correct permissions in Google Analytics for the accounts you're trying to access via Moz. Make sure you have at least "Read & Analyze" access to the accounts in question.
Verify Data Sharing Settings: Confirm that data sharing settings are properly configured in Google Analytics for the accounts that are missing in Moz. In the Google Analytics admin settings, check the "Data Sharing Settings" under the "Account Settings" section, and ensure that sharing with third-party applications like Moz is allowed.
Refresh and Reauthorize: Sometimes, connections between Moz and Google Analytics might encounter hiccups. Try disconnecting and reconnecting the Google Analytics account in Moz. This action can refresh the connection and reauthorize the access.
Check Account Limit in Moz: Moz might have limitations on the number of Google Analytics accounts you can connect. Ensure that you haven't reached the limit and, if necessary, remove any unnecessary or outdated connections to free up space for the missing accounts.
Review GA4 Property Settings: Double-check that the missing GA4 properties have been properly set up and activated in Google Analytics. Also, ensure they are visible in the GA4 interface itself.
I hope these steps help you in resolving the issue. If you need any further assistance, feel free to ask!
-
@Kateparish This was not the case since it was Moz/Google API related.
-
@mohammadrehanseo said in GA4 account & property not showing in traffic property setup list.:
I have 3 GA4 accounts that are not showing up in Moz. I have checked permissions and refreshed browser, but they are still not showing up. Moz support said they are aware of the issue and working on a fix. In the meantime, I can invite my personal business email in as an admin on the remaining Analytics accounts and connect to GA4 via Moz through my personal Google account to scrape the remaining accounts.
Yep this is the fix for right now.
-
I have 3 GA4 accounts that are not showing up in Moz. I have checked permissions and refreshed browser, but they are still not showing up. Moz support said they are aware of the issue and working on a fix. In the meantime, I can invite my personal business email in as an admin on the remaining Analytics accounts and connect to GA4 via Moz through my personal Google account to scrape the remaining accounts.
-
Even if you are an administrator in GA4, it sounds like you might be having a permissions problem. At the account, property, and data stream levels, make sure that all rights, including "Edit," are enabled. If the problem continues, a bug might be the cause. The best course of action in this situation might be to contact Moz support. They might have to upgrade their systems to work with GA4 more effectively. Just keep in mind that as GA4 is still very new, certain integrations may still need some work.
To get premium reports visit https://www.reportprime.com/ -
Thanks for reaching out to us!
Our engineering team have deployed a fix for this issue. If you are still encountering problems, would you be able to write into help@moz.com so that we can take a closer look please.
Looking forward to hearing from you,
-
So this was something I figured out, but then had support verify. Apparently there's a fix coming, but for anyone that has more than 20 GA4 accounts in their Google Analytics account, Google will only scrape 20 accounts, leaving many off (especially if you're an agency like us).
I ended up inviting my personal business email in as an admin on the remaining Analytics accounts and connecting to GA4 via Moz through my personal Google account to scrape the remaining accounts.
Not an ideal solution, but hopefully this helps others until there's a fix.
-
@luminusagency It sounds like you might be facing a permissions issue, even if you are an admin in GA4. Ensure all permissions, including "Edit," are enabled across all levels - account, property, and data streams. If the issue persists, you might be encountering a bug. In this case, reaching out to Moz support might be the next best step. They might need to update their systems to better interface with GA4. Remember, GA4 is relatively new, and integrations might still need ironing out the kinks.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Will Moz support GA4?
With the date for the switchover to GA4 fast approaching, will Moz support it? I can't seem to get any clear answer on this.
Reporting & Analytics | | RenieShaw1 -
Unsolved Google Analytics (GA4) recommendations for SEO analysis?
Guides on Moz and elsewhere mostly refer to Google Analytics' Universal Analytics (UA). However, UA is being replaced with GA4, and the interface, options, and reporting are very different. Can you recommend a clear, thorough, and effective walkthrough of how to set up useful SEO reports in GA4? Is there a simple tool you recommend that will help connect historical data from UA to GA4 when GA4 is the only option available? If there's no simple tool, what values do you recommend retaining from UA for effective historical reporting? How would you use them? At minimum for reporting, I'd want to show month-to-month changes and year-to-year changes (in percentages and in real numbers) for the following: all site visits all organic visits organic visits as a percentage of all site visits organic visits that led to a specific goal completion organic visits that led to any goal completion Thanks in advance for your help!
Reporting & Analytics | | Kevin_P1 -
**When will MOZ support GA4?**
Google has announced that it will not report new "Universal Analytics" data as of July 1, 2023. That would mean, at that time, MOZ "traffic" results will apparently become irrelevant?
Reporting & Analytics | | dcmike0 -
Blog article cannibalizes our home page
Hello there, We're having a rather big SEO issue that I’m hoping someone here can help us with, perhaps having experienced the same thing or simply understanding what's going on. Since around June, our website's home page has lost the majority of its most important rankings. Not just dropping, but losing them entirely and all at once. We think it was self-inflicted: Almost at the same time, a blog article of ours (which we had recently updated) started ranking for almost all the same keywords. While our home page is a commercial page highlighting only our own product, the article that usurped the position is a comparison article, comparing our own solution to competitors. The reason we created that article is because we noticed a trend of Google increasingly favoring such comparison articles over dedicated product pages. But of course we didn’t plan to cannibalize our own home page with it. My question is whether anyone has experience with such a case? Is there a way to "tell"/influence Google to rank our home page again, instead of ranking that article? Thanks a lot, Pascal
Technical SEO | | Maximuxxx1 -
What Exactly is traffic lift?
Under the keyword gap analysis under the competitive analysis report, there is a mention of traffic lift and it provides a number. Does the number represent the number of users or the number traffic to expect for that term? Or is it the positions?
Competitive Research | | SEOBrandBoca1 -
Increase in Direct traffic, drop in Google traffic, after updating Google Analytics settings.
I made some changes to our Google Analytics property settings (see notes in screenshot). As a result, there was an equal drop in Google traffic and increase in Direct traffic. Has anyone else seen something like this before? I'm wondering if I should revert. jE7buO6
Reporting & Analytics | | vcj0 -
Tracking 301 redirect traffic in Google Analytics
if I 301 redirect www.mywebsite.com to go to www.yourwebsite.com, how can I track the traffic in Google Analytics that is coming from mywebsite.com?? I don't think that's a referral traffic, is it?
Reporting & Analytics | | Armen-SEO0 -
Why am I showing a difference in Goal completion for Adwords and Analytics?
I have conversion tracking setup for Adwords and Goal tracking setup in Analytics. There is a large discrepancy between the two. Anyone have any ideas?
Reporting & Analytics | | EcommerceSite0