Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved Ooops. Our crawlers are unable to access that URL
-
hello
i have enter my site faroush.com but i got an error
Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct
what is problem ? -
I'm encountering the same problem with my website CFMS Bill Status. It seems that both my main website is totally inaccessible to web crawlers. I'm investigated all possible causes such as server configurations, robots.txt restrictions, and security measures. But still haven't found out any clue yet.
-
Have you tried those steps I've suggested earlier? Like checking out settings?
-
Make sure your website can be seen by everyone and isn't blocked by any security settings. Try opening your website from different devices and networks to see if it works. Also, check if your website's settings are stopping search engines from seeing it. Look for any rules that might be blocking search engines in a file called robots.txt. If you find any, make sure they're not stopping search engines from looking at your site.
-
I am getting same error on my website Apne TV
It's been 7 days I am getting same error again and again
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved DA dropping after spam attack
Hello. Our DA has dropped from 40 to 28. Why does moz take into account clear spam links. Not all links are created by website owners. Popular websites also see a lot of unknown spam linking. Any solutions to over-ride these issues? It seems very futile to see the DA dropping without any apparent reason or help towards actionable data.
Moz Pro | | Skites20 -
Potential traffic
Hi! I am curious what is the Moz equivalent of "potential traffic" metric in Ahrefs? Is there any keyword metric I can check in Moz to receive data on potential traffic rather than only volume? Thanks in advance!
Keyword Research | | Siir0 -
Unsolved No replies from help@moz.com - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? help@moz.com never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring help@moz.com or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Pages with URL Too Long
Hello Mozzers! MOZ keeps kindly telling me the URLs are too long. However, this is largely due to the structure of E-commerce site, which has to include 'brand' 'range' and 'products' keyword. For example -
Moz Pro | | tigersohelll
https://www.choicefurnituresuperstore.co.uk/Devonshire-Rustic-Oak-Bedside-Cabinet-1-Drawer-p40668.html MOZ recommends no more than 75 characters. This means we have 25-30 characters for both the brand name and product name. Questions:
If it is an issue, how to fix it on my site?
If it's not an issue, how can we turn off this alert from MOZ?
Anyone know how big an issue URLs are as a ranking factor? I thought pretty low.0 -
Special Characters in URL & Google Search Engine (Index & Crawl)
G'd everyone, I need help with understanding how special characters impact SEO. Eg. é , ë ô in words Does anyone have good insights or reference material regarding the treatment of Special Characters by Google Search Engine? how Page Title / Meta Desc with Special Chars are being index & Crawl Best Practices when it comes to URLs - uses of Unicode, HTML entity references - when are where? any disadvantage using special characters Does special characters in URL have any impact on SEO performance & User search, experience. Thanks heaps, Amy
Moz Pro | | LabeliumUSA0 -
How to track data from old site and new site with the same URL?
We are launching a new site within the next 48 hours. We have already purchased the 30 day trial and we will continue to use this tool once the new site is launched. Just looking for some tips and/or best practices so we can compare the old data vs. the new data moving forward....thank you in advance for your response(s). PB3
Moz Pro | | Issuer_Direct0 -
Duplicate page titles are the same URL listed twice
The system says I have two duplicate page titles. The page titles are exactly the same because the two URLs are exactly the same. These same two identical URLs show up in the Duplicate Page Content also - because they are the same. We also have a blog and there are two tag pags showing identical content - I have blocked the blog in robots.txt now, because the blog is only for writers. I suppose I could have just blocked the tags pages.
Moz Pro | | loopyal0 -
Use of the tilde in URLs
I just signed up for SEOMoz and sent my site through the first crawl. I use the tilde in my rewritten URLs. This threw my entire site into the Notice section 301 (permanent redirect) since each page redirects to the exact URL with the ~, not the %7e. I find conflicting information on the web - you can use the tilde in more recent coding guidelines where you couldn't in the old. It would be a huge thing to change every page in my site to use an underscore instead of a tilde int he URL. If Google is like SEOMoz and is 301 redirecting every page on the site, then I'll do it, but is it just an SEOMoz thing? I ran my site through Firebug and and all my pages show the 200 response header, not the 301 redirect. Thanks for any help you can provide.
Moz Pro | | fdb0