Site explore reporting error over week
-
unable to dispaly anchor text error Doh! Roger is still working out the kinks with the new index and is having issues untangling anchor text data. We're currently showing anchor text data from the previous index, but we will update as soon as we can.
-
Will do thanks
-
Could you please email help@seomoz.org with that, and let them know how long it's been going on? They'll let you know what normal behavior is supposed to be for that. Thanks!
-
I did but it did not contain the update information, it was 3-4 months details.
-
yea, sometimes it happens. I noticed that he caches data too. For example a site used to have stuff in /store/ but later it was 301'd to root and for the longest time it would give me a alert ( it looks like this page redirects to /store/ do you want to look there instead? It would be so annoying but I learned to deal with it.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to track data from old site and new site with the same URL?
We are launching a new site within the next 48 hours. We have already purchased the 30 day trial and we will continue to use this tool once the new site is launched. Just looking for some tips and/or best practices so we can compare the old data vs. the new data moving forward....thank you in advance for your response(s). PB3
Moz Pro | | Issuer_Direct0 -
5XX (Server Error) on all urls
Hi I created a couple of new campaigns a few days back and waited for the initial crawl to be completed. I have just checked and both are reporting 5XX (Server Error) on all the pages it tried to look at (one site I have 110 of these and the other it only crawled the homepage). This is very odd, I have checked both sites on my local pc, alternative pc and via my windows vps browser which is located in the US (I am in UK) and it all works fine. Any idea what could be the cause of this failure to crawl? I have pasted a few examples from the report | 500 : TimeoutError http://everythingforthegirl.co.uk/index.php/accessories.html 500 1 0 500 : Error http://everythingforthegirl.co.uk/index.php/accessories/bags.html 500 1 0 500 : Error http://everythingforthegirl.co.uk/index.php/accessories/gloves.html 500 1 0 500 : Error http://everythingforthegirl.co.uk/index.php/accessories/purses.html 500 1 0 500 : TimeoutError http://everythingforthegirl.co.uk/index.php/accessories/sunglasses.html | 500 | 1 | 0 | Am extra puzzled why the messages say time out. The server dedicated is 8 core with 32 gb of ram, the pages ping for me in about 1.2 seconds. What is the rogerbot crawler timeout? Many thanks Carl
Moz Pro | | GrumpyCarl0 -
Duplicate page report
We ran a CSV spreadsheet of our crawl diagnostics related to duplicate URLS' after waiting 5 days with no response to how Rogerbot can be made to filter. My IT lead tells me he thinks the label on the spreadsheet is showing “duplicate URLs”, and that is – literally – what the spreadsheet is showing. It thinks that a database ID number is the only valid part of a URL. To replicate: Just filter the spreadsheet for any number that you see on the page. For example, filtering for 1793 gives us the following result: | URL http://truthbook.com/faq/dsp_viewFAQ.cfm?faqID=1793 http://truthbook.com/index.cfm?linkID=1793 http://truthbook.com/index.cfm?linkID=1793&pf=true http://www.truthbook.com/blogs/dsp_viewBlogEntry.cfm?blogentryID=1793 http://www.truthbook.com/index.cfm?linkID=1793 | There are a couple of problems with the above: 1. It gives the www result, as well as the non-www result. 2. It is seeing the print version as a duplicate (&pf=true) but these are blocked from Google via the noindex header tag. 3. It thinks that different sections of the website with the same ID number the same thing (faq / blogs / pages) In short: this particular report tell us nothing at all. I am trying to get a perspective from someone at SEOMoz to determine if he is reading the result correctly or there is something he is missing? Please help. Jim
Moz Pro | | jimmyzig0 -
Site Explorer - No Data Available for this URL
Hi All I have just joined on the trial offer, im not sure if i can afford the monthly payments, but im hoping SEOmoz will show me that i also cannot afford to be without it! In my proses of learning this site and flicking through each section to see what things do. However when i enter my URL into Site Explorer i get the following message "No Data Available for this URL" My site should be crawl-able, so how do i get to see data for my site/s. I wont post my URL here, as the site has a slightly adult theme.
Moz Pro | | jonny512379
If anyone could confirm if i can post "slightly adult" sites. Best Regards
Jon0 -
How often does site explorer update.
My webmaster tools info is completely differernt to the opensite explorer info, I understand that site explorer only updates every so often but i reckon it been around four months since my stats were updated. Is there anywhere else i could view this info like PR and domain authority and actually get up to date info. Many thanks
Moz Pro | | totaldriveways0 -
How do you add your logo to reports?
I hate to ask such a simple question but I have a good look around and cannot find the solution. I have the right kind of seomoz account....could someone point me in the right direction? Thnank you.
Moz Pro | | dv8media0 -
SEOmoz PRO Custom Reports Issues
This post is for all PRO members, On January 2, 2012, we found a serious bug in our custom reporting system that made it possible for some of our customers to see other customers’ custom reports. This affected less than 1% of our customers in total (.6 % to be exact). Fewer than 100 reports could potentially be viewed by another customer. We are taking this matter very seriously. 98 accounts were affected and we will be contacting those people individually via their account email addresses. If you do not receive an email from us, don’t worry - you were not affected. Soon after we discovered the problem, we completely turned off access to these reports; even though people may have been provided access previously, the access was limited to a short time period. They no longer have access to the reports whatsoever. The issue has now been resolved and all reports moving forward are functioning properly. For more information on what caused the issue, how it's been resolved and any other updates on the issue, follow the thread here: http://seomoz.zendesk.com/entries/20836338-custom-reports-issues-resolved. We'll add any updates there. Also, we'd like to have all comments/questions from members in one place, so please use the Zendesk link for comments. We really appreciate your patience while we work through this. If you have any questions or concerns please feel free to contact us at help@seomoz.org - we're always happy to help. Sincerely, Jen Lopez
Moz Pro | | jennita
Community Manager, SEOmoz0 -
Opensite Explorer CSV Problems
I'm getting a few formatting errors in the CSVs I export from Opensite Explorer, after I've opened them in Excel. Specifically, in an Inbound Links export, there are several merged fields creating new rows. This seems to be caused by line returns in the Title column. At the moment I'm sorting these all out by hand, but it's a bit of a chore when there are lots of records. However it has to be done, because you can't sort of filter properly otherwise. Has anyone else had similar problems. If so. I'd really appreciate any tips to a) stop it happening, of b) speed up / automate the process of cleaning up the CSVs. Many thanks Ben
Moz Pro | | atticus70