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3 weeks in a row

Thanks.

But Gordon Ramsey is one hell of a nice chef, right? ;o)

Hi Wesley

First, this has been an ongoing problem for the last 6 months. I've had tons of emails back and forth between the Seomoz team and have had my staff look at all traffic to find problems on our side. There is no problem on our side that would cause this. All other services crawling our site is working just fine.

Our robots.txt is being read and obeyed by all other crawl-bots. But not Rogerbot ... And for the hole period of time, the signal to me from Seomoz has been: It is not us. It is you - or Apple, Google, Twitter og Google.

To answer your question: Old thread is locked, so i could not add a reply there. Another strange thing from Semoz. Thread is marked "answered", but my problems it yet not resolved. It never has been. Why then mark it as answered? (as in "done")?

I've cancelled my subscription, so i'm not here to make things right. I'm past that. Seomoz is broken, and the support team blames google, twitter, facebook, apple. This is the reasons i've been given:

Google: Googlebot does not read robots.txt right. It's not Seomoz

Google: GA is loosing connectivity to Seomoz. It's not Seomoz

Apple: IOS creates an errors on semoz forum when posting replies. It's not Seomoz

Twitter: They have a flaw with their API. It's not Semoz

Facebook: They are not reporting data correctly. It's a problem with their API. It's not Seomoz

I like the Semoz tools and the community - but their tools just dont work. And it's pricy paying JUST for the community part. The Semoz team once gave me a month for free because they realized there was a problem, but they could/would not fix it and charged me the following month - even though the problem still existed.

The respect-issue you are mentioning must be a language and cultural difference. Where i come from respect is an action - not just written words. I can write here many times that i do respect Joel and the support-team, but it means nothing if it is not followed up by action that shows the same respect, right?. English is not my primary language, therefore i may often choose different words (with a slighty different meaning) than ie Joel and the support team.

Just had to let you know that it happend again. So right now we are at 2 out of the last 4 crawls.

Uptime here is 99,8% for the last 30 days, with a small downtime due to an update process at the 18/5 from around 2:30 to 4:30 GMT

In relation to: http://moz.com/community/q/1-page-crawled-and-other-errors

And Joel, one last thing: Could you be so kind to send me all my keywords and labels in a spreadsheet? Thomas was sure you would: http://www.seomoz.org/q/export-keywords-and-labels

That would be really very nice. Thanks

Thanks Thomas. Ill try that

Does anybody know an easy way to export all keywords and labels from seomoz?

Hi Joel

Sorry for the exaggerated timeframe. I must have been carried away. If it only happens a couple of times a year, I surely have no reason to complain...You seem to be a very experienced support. They must really appreciate you at Seomoz.org.The issues we have discussing before, once again turn out to be: It's not Seomoz, it's Facebook. It's not Seomoz, it's Twitter.It's not Rogerbot, it's Googlebot.Strange that Googlebot obey our rules. But Rogerbot is apparently more delicate than Googlebot. Is there a reason for this? Perhaps google could use some help to tweak their bot?I do come to think of a recent episode of Gordon Ramsays kitchen nightmares. I'm now to choose between watching that particular episode or reading your response out loud at our next SEO-meeting. If you don't watch Gordon Ramsays kitchen nightmare, and you have no idea of what episode I'm referring to, here's a little help:http://eater.com/archives/2013/05/13/gordon-ramsay-kitchen-nightmares-amys-baking-company.phpSorry for the lack of style and line breaks in my reply. It must be an error on my side, by writing from my iPad. Don't worry. It's not Seomoz. It's Apple.

1. Why is only one (1) page crawled every second time you crawl my site?

2. Why do your bot not obey the rules specified in the robots.txt?

3. Why does your site constantly loose connection to my facebook account/page? This means that when ever i want to compare performance i need to re-authorize, and therefor can not see any data until next time. Next time i also need to re-authorize ...

4. Why cant i add a competitor twitter account? What ever i type i get an "uh oh account cannot be tracked" - and if i randomly succeed, the account added never shows up with any data.

It has been like this for ages. If have reported these issues over and over again.

We are part of a large scandinavian company  represented by Denmark, Sweden, Norway and Finland. The companies are also part of a larger worldwide company spreading across England, Ireland, Continental Europe and Northern Europe. I count at least 10 accounts on Seomoz.org

We, the Northern Europe (4 accounts) are now reconsidering our membership at seomoz.org.  We have recently expanded our efforts and established a SEO-community in the larger scale businees spanning all our countries. Also in this community we are now discussing the quality of your services. We'll be meeting next time at 27-28th of june in London.

I hope i can bring some answers that clarify the problem we have seen here on seomoz.org. As i have written before: I love your setup and you tools - when they work. Regretebly, that is only occasionally the case!

Hi there. Sorry for late reply. Been busy

Answered from ipad - so structure was totally messed up in my reply. Sorry!

From SeoConsult.com:

"But it’s not until a recent study was conducted by SEO Moz that we realised just how much fluctuation was happening on a daily basis. On average 80% of SERPS (Search Engine Results Pages) that were tracked changed every 24 hours over a period of 30 days. Granted most of these changes were small (1 or 2 positions) but for someone who is on page 1 for their favourite keyword this can have a big effect, everyone knows there’s a huge difference from position 1 to position 3. 4 out of 5 SERPS change every day which shows just how dynamic the ranking game has become in 2012."

This sounds like normal fluctuation, but what you describe is more than that. I have not seen this myself, but perhaps everybody is working hard at SEO - hence changes are ongoing:

This could be relevant for you:

http://www.seobook.com/rank-modifying-spammers

"So, Google may shift the rankings of your site, in what appears to be a random manner, before Google settles on a target rank"

Is it far fetched to believe that sometimes google "randomise" the fSERP to achieve more biased data to calculate from CTR?. If I had a hard time choosing which page to present for customers I would A/B-test it. Perhaps google is A/B-testing the SERP for your keyword?

By the way : I have keywords changing back and forward from 19 to 39 within a day. But I guess it is very different when it comes to first page SERP.

Update: During the last week your rankings have been pretty steady for both keywords:

Turnstiles steady at #4-5

Time and attendance Software at #18-19

It uses personalization.  Clear cache and cookies and try again - or add &pws=0 to the URL.

I use Google Chrome in "incognito mode" in XP environment along with CC Cleaner - it gives me accurate SERP everytime.

1. Too short

2. Too many pointless characs

3. Too long + too many repetitions

Remember the max length of 70 characs. in TITLE (this is 69:)

Mussoorie Hotels & Resorts | Luxury Budget & Economical Accommodation

But why waste characs. on IE "Luxury" and "Economical" if no one search for it in relation to Mussoorie?

Dont repeat Mussoorie to much. Spread out in TITLE, DESC and H1 + paragraphs.

It seems "cheap" and "deals" is well searched, along with: "hotel" + "lodging" (sorry, dont really know the different meaning of lodging) + "packages" and "honeymoon" ;o)

Oh - and read this: http://www.seomoz.org/learn-seo/title-tag

I've found no evidence that a site will get punished for using frames - but google will only read the framed link, not the content of it. So the page need its own on-page content, otherwise pages will be marked as "duplicate content".

I would definitely use both title and a paragraph in the iframe-tag to describe the content, to avoid the duplicate content issue.

Well - i'm not really sure. Seomoz is at the moment so faulty that i cant trust the data i see.

Domain authority is off with 10-15%

Crawls show 0 errors or extremly high amount of errors, and doesnt read robots.txt

Data dissappear all the time. Im reconsidering my membership.

With the data fluctuation you see here, you dont know if something went wrong with your site or with seomoz. So once or twice a month i need to go through everything - and so far the problem has been seomoz ...

I just got spammed with 406 errors. Seomoz suddenly found 390 of these on my site (all png, jpg and pdf).

I have changed nothing on my site and GWT shows none of these. So i'm thinking that the Seomoz-crawler maybe doing something wrong ...

It all boils down to trust. I trust GWT (it may be slow though).

Start by visiting your Google Webmaster Tools account and read (and deal with) any messages from Google!

If you start from zero, make sure to deal with all "three legs" (1.Text, 2.Technical stuff and 3.Links)  of SEO and find a good IRTA guide or hire professionals.

/Regards Alsvik

Hi

That is a minor error. I actually think even SeoMoz rates it as "low impact".

I wouldnt change it! This is a minor error in my optics. Just try to stay within the 76 characters in the future.

Rel=canonical for duplicate entries to the same pages. You could, if possible on your server, add no follow, noindex to all but one active URL for the same page - or use redirects ...

Hi Christian Kirkegaard

You should read this article:

http://googlewebmastercentral.blogspot.se/2010/09/unifying-content-under-multilingual.html

No SE will recognize the meta description as duplicate content, as long as it's only a part of the meta description that is not unique from page to page. We are using the same aproach, adding the same line in the end of our meta description on most of our pages. You see this a lot with "free shipping", "web-discount" etc.