Welcome to the Q&A Forum

Hello Moz community

I have a duplicate listing in Central Index (GB) and all communication channels seem unresponsive. I have emailed support and general sales. I even tried contacting them on their facebook account.

I am stumped as to how I can get this duplicate listing removed as I have no control over it and the support is non-existent.

Any suggestions would be gratefully received.

Hello

Just my two pence, but if the web page is already ranking well I wouldn't try to fix it. Google is very good at determining the right synonyms as evident by your additional rankings. It is a good relevancy signal to have LSI (latent semantic indexed) keywords and I very much doubt it will do your page any harm. The only reason I would advise against it is if it made for an unnatural read.

Alex

Hi Andy

Yes and yes.

According to many resources including many here on Moz, inconsistent and duplicate listings are bad for local SEO.

Inconsistent listings are more serious, but duplicates also have a negative effect (if someone knows better please update me).

So my concern is that this is having a detrimental effect, however small, that I might not be able to fix. I am surprised that one of the biggest directories in the UK is not managed.

Perhaps I can claim both listings by paying, then delete one of them. Has anyone done this before?

Hello Marc

Unfortunately no. I am surprised that even now all the aforementioned issues persist.