Thanks. I had a feeling this was the case, but I just wanted some confirmation.

Currently, if you search for my site's brand name on Google, we are the top result. However, rather than having 2 columns of sitelinks, there is just one line of 4 sitelinks. When you search for the site's domain (sitename.com), you get the full 2 columns of sitelinks. Are there any strategies for getting the 2 columns on more than just the domain name search? At the very least, I'd like to get 2 columns to appear when you do a brand name search, but it'd be great to get 2 columns of sitelinks for our top search queries as well.

Thanks for the advice...

Anyone have tips on building links to a newspaper site? I am looking for a strategy to create links to a news site beyond building one link at a time. We have so much content that is constantly updated that it would be impossible to do this one page at a time.

Is it better to use a PDF or hard code restaurant menus (or any document for that matter) in HTML? I want the content to be indexed and thought PDF was the way to go for several reasons, but I wanted to get confirmation on this before I move forward.

Thanks that was very helpful!

Sorry for not being more specific. I meant, is it ok to use { in place of { and [ in place of [. I am more concerned with using hard coded special characters having a negative impact on rankings than title length. I've read that Bing tells webmasters not to use <>{} but I've seen elsewhere that these are ok on Google. Would hard coding these make their use acceptable on all SEs?

I've read blog posts stating that encoding special characters in title tags is both ok and not ok. Any definitive answer out there?

Do the extra characters from adding encoding count towards the total number of characters that Google displays in SERPs? Or do they just count as one character?