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This is a strange one, and I hope a few local experts are out there. My client basically has one major competitor in the market. The competitor is closer to downtown and he is out about 27 miles. A couple of months ago, if you searched on "biplane rides in atlanta" the places map in the SERPS would show two - my client and his competitor. Now, the initial local in-line serp just shows his competitor, zoomed in. If go to Google Maps and type in the same search, he is listed, but you first have to click show more results. Then, he's listed twice - one his airport address (which is the real one) and one his business registered address (his house). How would I go about straightening this out? My client is #1 in the natural SERPS, it's just this local thing drives us crazy. If anyone can figure this out, you may walk away with a biplane ride next time you're in Atlanta! Thanks, Charles

Here's a question - does having a "website designed by" reference in the footer of every page of one of your clients  help or hurt? I have a major university .edu that I designed a site for one of their departments and it is just about to launch and they've allowed me to put a reference in the footer. I've had pretty good luck with this on my other clients' sites, but didn't know if this practice is seen as spammy. Thanks