Questions created by Ctrlroom
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Backlinks from complaints site?
Our brands deal quite a lot with a complaints site that the public may post a complaint and then our clients respond - if the response is the answer the complainer was looking for, they can convert the complaint into a compliment however this is 80% not the case. Hence would including a link back to the clients site from a complaints website have any negative effect or can we turn a negative into a marketing opportunity?
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