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Hey, Dave from the Help Team here!
Its really up to you how you want to structure your campaigns and by no means would be doing something wrong if you had multiple campaigns for different areas of your website. This is a common practice for Moz Pro users who want to have separate reporting. My recommendation would be to at least use one campaign slot to track the entire site, then use the other ones to have your more targeted campaign reports. Hopefully that helps!
Hey Irene, thanks for contacting us!
If you are logged into the account that ran the crawl tests, you can navigate to the Crawl Test tool to view/download all reports that have been ran. When crawl tests complete an notification is sent to the account owner email address, and that can receive these notices unfortunately. Hopefully that helps!
Hey jrichter, thanks for reaching out!
so for this particular redirect chain in question, they URL you provided is actually at the end of the chain. Here is the structure of the chain.
https://www.aem.org/News/January-2018/5-Reasons-IoT-Projects-Fail redirects to:
https://www.aem.org/News/January-2018/5-Reasons-IoT-Projects-Fail/ which redirects to:
https://www.aem.org/news/january-2018/5-reasons-iot-projects-fail/
while the structure of these look almost identical, you may notice the second url has added a trailing slash, then the third URL fixes the capitalization. If you start with that first URL (we state as 'highest authority page'), you will see that the Redirect Path Chrome extension will show you redirect chain.
Hopefully that helps to clarify the reporting, let us know if you have any other questions!
Hey Eric! Dave from the Help Team here,
Sorry for the delay in getting you Site Crawl completed. We were experiencing a bit of a technical issue with some crawls so thanks for reaching out to us! We were able to get that campaign updated and you should see some fresh data! Let us know if you have any other questions!
Hey, I'm Dave from the Help Team!
Moz Local is currently only available in the U.S. and Canada. Sorry about that, let us know if there is anything else we can help with!
Hey, Dave here from the Help Team!
Its hard to determine why the crawler might be stopping at page one without specifying the domain that you are trying to track. Can you email us at help@moz.com so we can dig into the issue?
thanks!
Hey, Dave from the help team here,
we schedule a release at the end of the month and strive to deliver earlier in the month as we are able. We have typically been able to beat our published date over the last 12 months, so while Feb 26th is our target, its possible to be finished faster. Let us know if you have any other questions!
Hey Christopher, Dave from the Help Team here.
It looks like we crawled less pages than from the previous week which could correlate with a change in issues.
Basically, the crawler finds pages by crawling all of the links on the homepage/front page and then crawling all of the pages those links took it to, and so forth, until all of the pages we can find under that directory are crawled. So, as long as we can find a link to a page, we crawl every available page within the scope of the Campaign.
If your number of pages crawled has dropped since your last crawl then my first thought would be that the links to those pages, or the pages themselves, may have been removed from the site.
If this is not the case, then there may be a new error that’s blocking us from reaching certain portions of the site. For example, if we find a new 404 error, the page may have previously been linking to the pages that are missing from your most recent crawl, so we can no longer access the links to those pages. This Crawl Errors guide (https://moz.com/help/guides/moz-pro-overview/site-crawl/fixing-issues) is the best place to start to understand and resolve crawl errors.
If you’re still stuck, or have any other questions, please do let me know!
Hey Tom, Dave here from the Help team!
How you setup these campaigns is really up to the preferences of how filtered you want your reports to be. If you decide the track specific subfolders as campaigns, you will also want to make sure that you still track the entire domain of staypineapple.com to incorporate all the other elements of the site. Hopefully that helps to clarify, let us know if you need anything else!
Hi Aimee, Dave here from the help team
I took a look at your account and I see a campaign called JHM that only has two pages crawled, so I am assuming that is the site in question. The two pages are the domain and then the redirect to the WWW version. When I load the last page we crawled and then look at the source code, I noticed that the site is entirely javascript and does not contain any other HTML links. Since our crawler follows HTML link structure, we are hitting this page and then stopping when we don't find anything else to crawl. Hopefully that helps to clarify, let me know if you have any other questions about this or feel free to reach out to us at help@moz.com.
Hey! Dave from the Help Team here,
we are currently running some tests internally to try and determine what is the optimal length now for Meta Descriptions. Once we have some conclusive results we will update our tools. We should have a blog post coming out soon about it, so stay tuned!
Hey Lee, Dave from the Help Team here.
Site Crawl will detect any error that we report on, for any page that is accessible to the crawler. As you develop and change your website, new crawl issues might get detected as well. Hopefully that helps to clarify, if you need us to look into specific examples, feel free to email help@moz.com.
STANDARD level subscription crawl limits have recently been changed to 20k pages per tracked site allowing for 5 tracked sites with a total of 100k pages. MEDIUM level plans still crawl up to 50k per tracked site. You can see what each level subscription gets on our pricing page.
Hey, Dave from the Help Team here!
Unfortunately Moz does not have any type of API tool similar to On Page Grader, but that is a good idea. I will pass along your feedback to our product team. Hopefully that helps!
Hey Bill, Dave here from the Help Team!
If you are finding these in Site Crawl, you can also find the referral link, which is where we found these 404 links. Using that referral link might help you track down where in the source code these links are being found if you wanted to remove them. Hopefully that helps to clarify!
Hey Damien, Dave from the Help Team here!
Unfortunately at this time Keywords By Site is specific to Google US. We hope to be adding more international search data soon!
Hey, Dave here from the Help Team!
This is really up to you and how you want to organize your campaigns, however I think you are right about not overly complicating it. I would suggest that you track your entire domain in one campaign and categorize your keywords with labels. If you decide to later track specific sections of you site, you can, but its probably good to have one campaign with an overall view of your entire site. Hopefully that helps!
Hey Ben! Dave here from the Help Team,
Its hard to say what could be going on with these links without being able to look at your website. Would you be able to write into help@moz.com with this info so we can take a deeper look?
thanks!
Hey Jeannie, Dave from the Help Team here.
Sorry about the trouble! Typically to resolve this we'd recommend adding a crawl delay for rogerbot to your robots.txt file.
Unfortunately, at this time, our crawler isn't able to follow crawl delay directives in robots.txt files. I'm so sorry about that! Our engineering team is aware of the issue and are working towards a resolution however I don't have an ETA at this time.
One possible solution in the interim while we work towards a fix here would be to archive the campaign so we stop crawling it, and then when we have the ability to follow crawl delays, you could un-archive your campaign. You could also block rogerbot altogether in your robots.txt file - it would look like this:
User-agent: rogerbot
Disallow: *
I am going to show this conversation to our development team as well. Again, sorry for any inconvenience - please do let me know if there's anything else I can help with!
Hey Cesare, Dave here from the Help Team.
We are working on increasing better functionality around international URLs/Keywords for Keyword By Site, but as for right now its mainly U.S. focused. Sorry for that inconvenience that causes!
Hey! Dave here from the Help Team.
It looks like we are getting a 503 status code when trying to access your robots.txt file. You will want to check your server logs for the response from User-agent: rogerbot/1.2 (http://moz.com/help/pro/what-is-rogerbot-, rogerbot-crawler+aardwolf@moz.com) and make sure you are not blocking us from accessing your site! Hope that helps
Hey, Dave from the Help Team here.
You could track the entire site with all your keywords listed and label them per variation, or you could setup separate campaigns restricted to the subfolders of the variant languages and track the multilingual keywords in each perspective campaign. As long as the keywords are latin characters, you shouldn't have an issue. Hopefully that helps!
Hey, Dave from the Help Team here!
I just ran your site through our crawler and didn't have any issues crawling your site. I think the Domain Authority score of 1/100 is actually caused by us not having your site in our Mozscape Index. To find out more about how we Index the web, you can read about it here
https://moz.com/help/guides/research-tools/open-site-explorer/updates/index-process
Hopefully that helps to clarify, let us know if you need anything else!
Hey!
Sure you can write into help@moz.com and we will get you sorted out!
Hey, Dave from the Help Team here
Are you receiving this error when running your site through Open Site Explorer? Can you please provide the URL that you are checking?
thanks!
Hey, Dave here from the help team!
On Page Grader is uses DNS checks to validate and it looks like all of your nameservers are not valid. You may want to start looking there. I also responded to your help ticket, if you have any follow-up questions, feel free to hit me back there!
https://www.screencast.com/t/jmKQ5BFuN8
I also responded to your help ticket, if you have any follow-up questions, feel free to hit me back there!
Hey! Dave here from the Help Team,
There are a couple different things you can do to mark items that you have done. One of the new features we have implemented into Site Crawl is the ability to mark items as "Fixed". This tool can be handy if you know that you have fixed issues with your site but are still waiting for your next update. Another trick you might want to do is download your "all crawled pages" CSV and then create a "notes" column. It wont live in the Moz dashboard but at least you would have a good record! Hopefully those options help you out!
Hey! Dave here from the Help Team,
We are aware that this is something our customers want and we keep track of everyone that writes in about it but at this time we cannot guarantee this functionality or have a valid timeframe for it.
Hey! Dave here from the Help Team,
If you are tracking the site in a campaign, you can navigate to the Site Crawl section and look at the "all crawled pages" report. This will give you the status codes, referral links, crawl depth, etc. That should help point you in the right direction!
Hey! Dave from the help team here,
If you are tracking your site in a Campaign with Moz Pro, you can use the Site Crawl tool to get a full list of all pages crawled and the details regarding these pages. Hopefully that helps to point you in the right direction, let us know if you need anything else!
Hey there, Dave from the Help Team!
I can see you have a redirect chain in place from http to https to trailing slash URL: http://www.ctgmanagedit.com/contact > https://www.ctgmanagedit.com/contact > https://www.ctgmanagedit.com/contact/
We report these because anytime a chain could be rewritten as a single rule, it will help to improve link equity and user experience.
Hopefully that helps, if you need more clarification, let us know here or feel free to write in to us at help@moz.com!
Hey! Dave here from the Help Team.
I would be more than happy to do some investigating here, Im going to create a ticket for you so we can see whats going on!
Thanks!
Hey! Dave from the Help Team here,
Unfortunately there isn't a way to filter results based off of country at this time, but I will certainly add this to our user insights!
Here is a bit more on how Fresh Web Explorer works!
We manage a list of RSS feeds that we have discovered from various sources and multiple times a day, we check all of those feeds to see if new posts have been added or updated. If they have, we crawl and index those posts.
Once a week, we search Alltop to discover any new feeds that are not currently in our list, and add them. We also add any feeds from news sites we find as part of our Mozscape crawl. Hope this helps!
You can also read more of our FWE FAQS here
Hopefully that helps,
Hey!
Dave here from the Help Team. Sorry for the delay in response and yes, we were experiencing an issue with keywords not retrieving accurate monthly volume. However, this has been resolved now so you should see the normal volume in your account!
Hopefully that helps,
Hey Tamar! Dave here from the support team.
Please keep in mind that the Beta Crawler is still in the Beta phase. We have seen some instances of the new crawler not finding H1 tags, and we are working on getting that fixed ASAP so please bare with us and thanks for your patience!
-Dave
Hi There, Dave here from the Moz help team!
Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.
https://www.screencast.com/t/lddqo8gVOt2
The good news is that our team has been working hard on a new crawler that will support this configuration and this crawler is currently in its Beta phase. If you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1. Once you fill out that form, you will automatically be added into the Beta during the next round.
We will be rolling the new crawler out to all of our users once it's out of it's Beta phase, but I don't have an exact timeframe of when that will be at this time as it's still being worked on.
In the meantime, I apologize for the inconvenience and let me know if you have any questions or need any additional clarification.
Hi There! This is Dave from the Moz Help Team, thanks for writing in with a great question.
When you sign up for your free trial, we do perform a $1 authorization on your account to ensure your credit card is valid, which is then immediately voided. After your 30-day trial, you will be charged each month thereafter if you do not cancel your account. However it does sound like you were able to cancel your account so you should be good to go.
I hope this helps to explain - do let me know if you have any follow up questions!