Hi Travis.
Thanks for the info re Screaming Frog.
I didn't white list your IP. I just changed the number in my files to something else, which would already be unblocked since a day has passed.
The scenario you gave would be quite rare and wouldn't create a block because that requires everything happening in 30 seconds or less (and the session wouldn't expire in that time frame), or that the same IP address also tried to crawl my site with a bot in the useragent (your scenario with screaming frog).. But yours and Max's experience is looking more and more like it is commonplace, and I'm the fool who hasn't known that's what's happening because I can't distinguish between you and a robot (which doesn't keep sessions).
All I need is to verify that I have a sessions problem. Here's what it takes:
1. use a desktop or laptop
2. remove all cookies related to qjamba
3. go to http://www.qjamba.com
4. choose an option (restaurants) and a location (Saint Louis) and click
5. dont do anything else - just close out the tab
6. If your ip address changes, let me know when you do this so I can find it in the logs
In all my usage it keeps the session between steps 3 and 4. It looks like for you and Max it doesn't do that, which means many of my users would be having the same terrible experience as you, for the 3 months since it has been live. It's a disaster. But I have to first verify that it really is a problem and unfortunately I have to rely on strangers like you who are experiencing the problem to do that.
If you just do those steps I promise we'll be done
Thanks, Ted