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Hi Kent, I've added your name to our beta crawl list and hopefully we can get you added shortly. We are well underway with that re-write and will get you on a crawl that works for you shortly!

Hi Rachelle, I've added your name to our beta crawl list and hopefully we can get you added shortly. As a note SNI does not impact ranking collections but only site crawls. Please let help@moz.com know if you are seeing issues with rankings collections.

At this time they will need their own as we do not support any SNI at this time. With that being said we are aware of it and have investigated solutions but an ETA is not quite yet available. If these are the only sites you planned on using Moz with we won't be of much service at this time =(.

Hey there - sorry if there was a miscommunication but we do in fact support SSL, however at this time we do not support SNI (Server Name Identification) which is a technology used to host multiple SSL certificates from a single IP address. If you are currently leveraging CloudFlare or CloudFront we will not be able to crawl your site. If you are using a standard SSL from it's own IP we can most likely crawl that page.

Hi Lane - Our current crawl libraries do not support SNI which is typically what is enabled by default by Cloud Flare. Our engineering team is still investigating expanding our libraries but an ETA is not available quite yet.

That may be the case - the reports should all be sent from noreply@moz.com but they should be coming through now.

Ben - this all depends on your industry and the blogs/news sources in the industry. For example if all of your other backlinks have a DA of 80+ a 67 will be at the lower end of the spectrum. You'll always want to target backlinks with a higher DA than your own.

By doing so you'll see link authority being passed along to you.

It is a bit hard to answer and there is not hard rules in place for something like this, as each case is unique and there may be value in lower authority growing sites.

Hi there! Looks like this was an issue with our mail server or your mail server as I was seeing hard bounces on the report emails. I have since reactivated them so you should start getting those tomorrow! Have a great day. If anything like this happens again feel free to reach us at help@moz.com

Hey There Ben! In this case you'll always want to refer to what has more impact - the spam flags indicate a 30% likelihood that this is spam which is still leaving 70% that this is not spam, combine that with the DA/PA and this is still looking like a good link! You may want to monitor it over time during the next few indexes as good links can turn bad!

Hey Joel - thanks for writing in about Moz Local - have you verified that there is a unique local business page for each of the location. With Moz Local we verify the business information through Local Business pages verified on Facebook and/or Google +. If each location has it's own page we will use those to verify each purchase. If you don't want to disclose any information for privacy reasons feel free to write in to help@moz.com

Hi there - at this time each of the reports need to be created manually and unique for each campaign. Templates have been asked for by many of our users but we are not there yet to deliver these. We always appreciate feedback so I'd be happy to bring this to our product team once again.

Toby - while I am unable to choose the prioritization we have actively investigated this and it is now with our product team for a resolution. This is correct that it is basically affecting all cloudflare users so it is large pain point so it will be prioritized as such.

I do wish we could get this fixed in a day but it is a larger project that needs to be addressed as such.

Hello there! At this time we are not able to support SNI but it is on the table. We have to give Rogerbot a few tweaks and some internal upgrades before he is ready to crawl these pages. In the meantime you can disable SNI or forego crawls until we've got this rolled out. No ETA has been decided for this yet.

Hi there! When searching in OSE we'll deliver the page specific details, screenshot attached. When you go into root domain specific data this will be much larger! Hope this helps.

00000767.png

Correct! 300 keywords in campaigns tracked week over week plus the additional ones in KWD and Rank Tracker. Keywords on keywords on keywords. BOOM!

Hi there! This keyword limit of 300 refers only to keywords you have tracked in your campaign. If you are are unsure of how many keywords you currently are using you can always check here -http://analytics.moz.com/manage-campaigns. Keyword Difficulty and Rank Tracker are tracked separately in their own pool of keywords.

Hi there! We cannot resolve this page nor can my browser:

The server at new.kbc.be can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.

Hope this helps!

Hey Richard - we are currently not blocking any IPs from purchase - if you are still seeing issues shoot a note over to help@moz.com

Hey there! This question would actually be a great candidate for our API Forums. The Q&A here will typically focus on SEO and Moz Analytics questions and while we don't exclude API questions here we do have a forum dedicated to them below:

https://seomoz.zendesk.com/categories/6328-API-Support-Forums

Hope the forums can direct you where you need!

Richard we do not allow 800 numbers that our partners do not accept. If we allowed the 800 numbers we would the pass the details along to our partners and get rejected. Unfortunately at this time there is no override for this requirement as if we did bypass it your data would still be stuck in limbo.

Howdy there! Right now we only offer single seat logins for Moz. For the PDF reports you will have to download the report and send it along if you wish to share it. There is no protection on them so share away!

Exporting a search from Open Site Explorer by hitting "Request CSV" will do the trick!

Hello there - is there a specific type of sort you are trying to perform? If not just by using the default Filter Icon in Excel/ Google Sheets will be fine:

http://screencast.com/t/BLnkZPUkrD3c

Hitting the sort button will allow you to manipulate the order which you see the PA displayed. In excel if you need to run a double sort simply hit Data -> Sort and enter the details in the dialog.

Howdy All! Sorry about the delay in response here but we do have an active thread being monitored by Rand here - http://moz.com/community/q/what-s-the-story-on-mozscape-updates. If you have any questions feel free to post them here for the best visibility!

Hey Jeff - I was able to hop into your account and check out the stats - changing from weekly to monthly is looking good on my end. If you are seeing issues or discrepancies with the reporting send them over to help@moz.com or click the blue chat button on the bottom-right of the screen in Moz.

Hello there! This is a greta place to get started but for API issues a better forum is available here - https://seomoz.zendesk.com/categories/6328-SEOmoz-APIs-and-Extras

Our API dev forum is a great resource for our data customers.

Hello there! I understand email overload far too well! To lend a hand heres the details:

The email should be structures as such: Fresh Alert: "QUERY HERE". If you have any questions feel free to reach our team via help@moz.com.

Jared - so sorry for the delay here! Essentially with Moz we don't separate any data out within a specific campaign but that's not to say you can't do so. For example say you have a website domain.com. if users are redirected to a domain.com/mobile or mobile.domain.com you can set these up as different campaigns so that you can track them separately. If the website is a responsive domain and all of it lives under domain.com and adjusts to the screen size Moz will not be able to track it separately.

Hi David - If this is the main phone number you can update it on Facebook and Google + and we will auto update this info within a week. If it is a secondary phone number as Ryan said you can add it as the Alt Phone on the .csv.

Hey there, hoping I can chime in a little bit and while I can't speak fully to the SEO nitty gritty, I can at least shed some light on how Moz sees this.

http://moz.com/blog/save-your-website-with-redirects - One resource shedding some light on this is our very own  Cyrus taking about the best practices.

Essentially during our index if we don't index your old backlink pages for various reasons (buried in new content, deeper within the page, etc.) we will of course not find the link equity and thus correlating DA and PA that come along with it. This process also won't be instant as the new page will be checked for relevance (bounce rate) from the old page.

I know some of our community may have more experience on this so I am hoping they will chime in.

Right now we do not have a dedicated workflow for mobile vs. desktop pages however if they are contained in their own sub folder or sub domain you can set up a campaign used Advanced Features in the campaign setup.

Hey Adam - I sent you an email hoping to get some more details!

If you are just getting started a great thing to check out would be our Welcome Webinar! - http://moz.com/help/guides/getting-started/welcome-webinar - we have an awesome team who can teach you some best practices and great tools for getting started on Moz!

Hi Max and Doug - this is currently being recognized as a bug and we have it currently being worked on as we speak. Sorry for the confusion in the short term!

Hello Jamie - While all of our partners vary you should expect to see everything updated within 8 weeks. Some of our partners will update in a week or so while some may take longer.

Hi David - Sorry about the issues you seem to be experiencing with Moz Local. While we allow you to enter your social URLs we actually pull the data via an API using your name address and phone number. In order for us to make a connection with Facebook you'll need to make sure the name, address, and phone number match up exactly with what Moz Local displays. If you are still seeing issues feel free to reach us at help@moz.com

Hi James - At this time we do not have an API for our on-page grader as it leverages our crawlers not our Mozscape data. As Thomas mentioned the tool below may be of some use depending on exactly what you need.

Ray is correct our next index is scheduled for this week (Jan 28th).

CJ5 - I apologize for the delays we've been seeing with our index, and please know we'd love to get you fresh data ASAP. We had some unforeseen issues early in January that led to this delay. We are working our hardest to get you complete, fresh, relevant link metrics. I do apologize for any issues you have in the meantime!

While it is passing on the link equity there are most likely still links going back to the old URL. Unfortunately until backlinks for the new page start outpacing the old page or the older links become deprecated the old page will still outrank the previous one.

Hello Mike - Would love to help more on this issue, would you mind letting us know exactly what the issues on the reports seemed to be and which reports you were pulling? If you'd like send us a note at help@moz.com so we can take a look further into this.

Dean is correct! As long as you are logged in simply head over to moz.com/billing and you'll find all of your historical invoices as well!

I sent it again via my email instead of our Help Desk. I am trying to not paste the content here as it has screen shots of your campaign.

SEOpace - This is commonly an issue of campaign setup with sub-folders or subdomain tracking and using a www. vs non-www. website. I sent you an email with more details as well. Feel free to follow up in either location!

Ray did a great job explaining what and how linking c-blocks do to affect your domain authority. Generally speaking it is better to have unique linking c-blocks as it means a variety of sources are linking to your domain. If all come from the same c-block it may look spammy or fake according to search engines.

Would you mind letting me know how much time was between these crawl tests? Typically you'll want to wait at least 48 hours between the tests. If it is persistent feel free to let us know via help@moz.com or updating the post here.

Hey Joe,

Thanks for writing in! DA and PA are updated with our index every 3-6 weeks. Just discovered links are found through RSS feeds and Social accounts and are there to highlight links that may appear in our next index. You may see Page authority increase faster than Domain Authority with each update and there is a chance that it may remain the same depending on where your link juice is coming from.

Feel free to follow up with any other questions!

Hey Josh,

You may want to speak with your developer on this one PHP is a server language and could be generating the unique pages and causing Roger to crawl twice depending on which way he approaches the page. I apologize for the delay here as I was not receiving notifications on this post.

Jarno is correct is using canonical tags on the same URL. However to me the way your question is phrased seems that you will be using content from different domains which would have no impact on your duplicate content if the domains are unique.

Feel free to contact help@moz.com if you need any follow up!