Hi Phil,
thanks for the reply.
That's what i thought. Maybe as a short cut we will embed the video content directly in the product description text for now and hopefully that should then solve the issue for us, for now? Following which we can then look at a change of how the videos are implemented in a lightbox style implementation in the future as & when we have time and budget to spend on this.
With regards to the video quality... it's OK, I know you're not a fan! But thanks for taking the time to re-comment.
Here's a chat we had mid point last year when we were just implementing these: http://moz.com/community/q/vimeo-pro-video-seo-and-rich-snippets
... we / I listened to you re the web site itself and didn't disagree at all with what you were saying re our site look / design and its impact on legitimacy / quality, site URLs and had known for sometime that we had to make a change. Thus following that discussion and other discussions I had already had with our then SEO company and another ecommerce site owner we implemented a Magento install which went live end Aug. We're now working hard to try and pull back our rankings and traffic, which has taken a hit after the implementation - but we knew that was the risk. But I think we have a much better front end site and a much better underlying platform to move forward with and grow (hopefully!).
With regards the videos, they aren't professionally created, we will hold our hands up to that. We felt there wasn't any point trying to achieve that on our "budget" as it wouldn't / couldn't ever happen and would probably look much worse if we did try to achieve that. We are a small business that is (we like to feel) expert in its area and are trying to achieve a niche where we are the "friendly expert" and give an unsurpassed level of service & support that isn't available from the corporates that we compete directly against. Our videos we felt show information to our customers, who are close to making a purchase decision, that they cant actually see anywhere else online (but could see if they were in a shop) and this is what we felt added the value. Plus it is unique content for our site which we hope cant hurt.
We hoped / hope that even though the content isn't smooth, beautifully animated etc etc the pluses mentioned above outweigh this.
As we move forward with the videos hopefully we can improve in the future... these are step 1 for our informational videos, step 1 of improving web site look / feel etc. All to be honed in the future.
As always any comments gratefully received ... on videos, new web site etc!!